BMC Cloud Lifecycle Management vs Zabbix comparison

BMC Helix and Zabbix are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #48, while Zabbix is ranked #1 with an average rating of 8.7. BMC Helix holds a 0.6% mindshare in CMS, compared to Zabbix’s 11.6% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

734 Views
345 Comparison Views

80% willing to recommend

Zabbix

Read 108 Zabbix reviews

23,563 Views
10,132 Comparison Views

95% willing to recommend

BMC Cloud Lifecycle Management

Zabbix

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Zabbix and BMC Cloud Lifecycle Management compete in IT infrastructure monitoring and cloud lifecycle management, respectively. BMC Cloud Lifecycle Management displays a broader feature set, appealing to enterprises seeking extensive capabilities, while Zabbix offers a cost-effective, highly customizable monitoring solution.

Features: Zabbix is recognized for scalable monitoring, open-source benefits, and extensive customization. BMC Cloud Lifecycle Management excels in cloud management, automation, and integration support.

Room for Improvement: Zabbix could enhance its user interface and provide more out-of-the-box solutions. BMC Cloud Lifecycle Management may benefit from simplifying deployment processes and reducing complexity in user settings.

Ease of Deployment and Customer Service: Zabbix generally offers straightforward deployment due to its open-source nature, supported by an active online community. BMC Cloud Lifecycle Management has a complex deployment model, supported by comprehensive resources and documentation.

Pricing and ROI: Zabbix is known for its low setup cost and budget-friendly model, offering substantial ROI. BMC Cloud Lifecycle Management carries higher initial costs but provides excellent ROI through its expansive feature set.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. Zabbix Report (Updated: December 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. Zabbix

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

48th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (44th)

Zabbix

Ranking in Cloud Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.6%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 11.6%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	11.6%
BMC Cloud Lifecycle Management	0.6%
Other	87.8%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at a computer software company with 5,001-10,000 employees

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automates Java EE Application Deployment from an SCM system."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"Assesses change impact or completes an audit using multiple dashboard views."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Zabbix helps to save time."

"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."

"Zabbix is scalable."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"We like the user-interface for this solution, which makes it an easy to use tool."

"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."

"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."

"The template system in Zabbix is very beneficial as it saves time in configuration."

More Zabbix pros

Cons

"One of the major problems is that support is not so good."

"The installation and configuration can be tricky due to it being built on Remedy."

"Needs integrations with other providers to provide a custom public cloud environment."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a concise manner."

"I would like to better be able to monitor Oracle processes."

"The networking monitor is not too easy to work with."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."

"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

More Zabbix cons

Pricing and Cost Advice

Information not available

"Zabbix is a free solution but the support contact costs money."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"The tool's licensing costs are yearly."

"Its licensing is fair. It seems to be much cheaper than others."

"We are using the free, open-source version."

"We purchased Zabbix for a good price, including support"

"Zabbix is an open-source tool, and it's free to use."

"It is free, which allows us to reduce costs."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

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What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

See all answers

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Comparisons

BMC Helix Cloud Security vs BMC Cloud Lifecycle Management

Compared 19% of the time

CloudBolt vs BMC Cloud Lifecycle Management

Compared 15% of the time

Pandora FMS vs BMC Cloud Lifecycle Management

Compared 15% of the time

CloudSphere vs BMC Cloud Lifecycle Management

Compared 12% of the time

VMware Aria Automation vs BMC Cloud Lifecycle Management

Compared 10% of the time

More BMC Cloud Lifecycle Management Competitors

Checkmk vs Zabbix

Compared 8% of the time

LibreNMS vs Zabbix

Compared 7% of the time

Icinga vs Zabbix

Compared 5% of the time

Nagios XI vs Zabbix

Compared 4% of the time

Centreon vs Zabbix

Compared 4% of the time

More Zabbix Competitors

Product Reports

Buyer's Guide

Cloud Management

January 2026

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

Zabbix

January 2026

Download Zabbix product report

Also Known As

BMC CLM

No data available

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC Helix

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

BMC Cloud Lifecycle Management vs. Zabbix

December 2025

Free Report: BMC Cloud Lifecycle Management vs. Zabbix

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