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BlueJeans Meetings [EOL] vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlueJeans Meetings [EOL]
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
TeamViewer
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)
 

Featured Reviews

Saurabh Srivastav - PeerSpot reviewer
Solutions Architect-Hybrid Cloud and Automation at Red Hat
Accommodates large meetings with up to 500 participants, and I find it pretty intuitive and user-friendly
As per company policy, most internal meetings happen through Google Meet, but for large-scale meetings with more than 500 participants, we use BlueJeans Meetings. It's more like a broadcast meeting platform, which Google Meet doesn't allow The main advantage is the ability to host large meetings…
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BlueJeans Meetings is very easy to set up; it is integrated with Outlook and you just have to select your participants for it to automatically populate the main body of your email."
"The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly."
"It is really easy and there are no complicated graphics or icons. It is simple and has an intuitive design. It's user-friendly over anything else I have used."
"The quality of both audio and video is good."
"BlueJeans is a very good tool, and I have never experienced quality issues with the voice or video."
"It is available in all flavors. You can use it in the browser, and you can use it on an Android phone for which a BlueJeans app is available. I use an Android phone, so I only know about Android. So, you can join a meeting from the application installed on your phone or from the mobile browser, or you can use it from a laptop or a PC."
"This solution is straightforward to use."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"This solution has been really useful when doing product installations and needing assistance."
"Quite literally, without TeamViewer's capabilities, we wouldn't be able to run our business."
"The technical support of TeamViewer is excellent; in case we raise an issue, then support is great."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"It's feature-rich and easy to use."
"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."
 

Cons

"Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that are applicable in the US. They should tailor it to the local market. It should be in line with what the competition is offering."
"I haven't had any big challenges. The annotation feature should be improved. So if I need to mark something or point something out, it's there, but it's not that user friendly. Other than that it's fine. In terms of collaboration, I think there could be some improvement."
"Screen sharing is available but there is no feature for remote access, to take control of another machine."
"BlueJeans doesn't allow as much customization of your background in a video call, so that could be improved."
"It becomes complicated to switch from one monitor to another for different windows."
"I would like it to have the ability to stay connected for longer times."
"Quick User Switching has a very nasty tendency to render the screen output unstable."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"The security could improve in TeamViewer."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
 

Pricing and Cost Advice

"I once tried buying it for myself, but it was very costly. It is quite expensive as compared to other solutions. With BlueJeans, there are carrier charges if you call the toll-free number. The customer doesn't pay for the call, but the buyer or the subscriber of BlueJeans has to pay for it. That is where BlueJeans becomes very costly, and that is where Google, Microsoft Teams, and Zoom are very helpful because you don't have to pay these charges."
"We are using the free version of TeamViewer."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"We are using the free version of TeamViewer."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...
 

Also Known As

BlueJeans Network
TeamViewer Tensor
 

Overview

 

Sample Customers

Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: September 2026.
913,924 professionals have used our research since 2012.