We performed a comparison between Blue Prism and Kryon RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool."
"Blue Prism is very good at doing background processing."
"The performance is very good and it is a valuable feature."
"Technical support has been responsive when we have needed their assistance."
"Blue Prism takes good security measures and is user friendly."
"Blue Prism currently supports SQL Servers and structured data."
"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."
"The web-based designer is very user-friendly and easy to use."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"We took a very complex business area, and every activity in it which can be done automatically is being replaced by the robot instead of people working on it."
"The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature."
"It's very seamless to interact with Excel files and web app pages."
"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support."
"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."
"The upgrades could be managed better. I would also like to see more true AI development and machine learning."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"Security could be improved."
"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification."
"It could be more reliable in spying HTML."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."
"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."
"From our experience, the product is not suitable for end users."
"I would expect that in the first year there is no ROI. It has to be measured over three or five years."
"Another major drawback is OCR. We are not able to read scanned documents correctly in a reliable way. There is always some margin of error. Some of the processes require us to read scanned documents, and you need to ensure that it is 100 percent accurate. Without that level of assurance, you can't automate such tasks."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 21 reviews while Kryon RPA is ranked 14th in Robotic Process Automation (RPA) with 6 reviews. Blue Prism is rated 7.8, while Kryon RPA is rated 8.4. The top reviewer of Blue Prism writes "Easy to use, low -code platform that is highly scalable". On the other hand, the top reviewer of Kryon RPA writes "Provides full-service automation, but the process discovery tool could be improved". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and ABBYY Vantage, whereas Kryon RPA is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Nintex RPA and Jiffy.ai Automate. See our Blue Prism vs. Kryon RPA report.
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