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Blue Prism Cloud vs SAP Build Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (10th)
SAP Build Process Automation
Ranking in Robotic Process Automation (RPA)
43rd
Average Rating
0.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.8%, up from 1.5% compared to the previous year. The mindshare of SAP Build Process Automation is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
Blue Prism Cloud1.8%
SAP Build Process Automation0.9%
Other92.1%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
CV
CTO at Atheneum
Simplifies integrations and is suitable for large companies
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's support team. The tool's support team is not mature enough to handle the tool. The promotion of a feature before it is mature may cause issues, and I feel that sometimes the deployment of such features is a little too early. The tool will release a feature, but it will have bugs in it. We face challenges because the tool's team doesn't have the knowledge to deal with the issues in the product's new features. When SAP develops something, if the tool's team doesn't know how to support it, it becomes a problem because now we have to access developers to get the information that is not readily available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In our fund management and fund reconciliation process, we had a lot of headcount. Automation has significantly reduced our FTE count, investing that IT personnel into other work. Also, the quality of the work has slightly improved."
"Many tasks take a long time for a person to do them. Automation Anywhere enables us to do those jobs in less time."
"The Automation Anywhere software has improved our organization by moving us into the RPA climate and allowing us to save on our overhead."
"It is quite strong in the unattended space."
"The best aspect is the user interface. It is very user-friendly and snappy, responding quickly compared to other available tools. It is easy to learn, and the community support is good for asking questions and getting answers."
"AA has helped to automate a complex Audit process, saving auditors from doing the mundane manual task of logging into multiple applications independently while the bot securely manages credentials, collects screenshots, builds PDFs, and reports results."
"Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation, with modern features to train documents ensuring high accuracy and repeatability over time."
"Automation Anywhere (AA) is easy to use and understand, even if the user didn't have previous experience with RPA (robotic process automation) software before."
"It’s scalable."
"The user performance is the most valuable feature."
"We can save on staff costs by automating processes."
"Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."
"The ease of building automation and the development environment"
"If I look at the top four, I believe it is far more user-friendly than the other competition."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"We used it for process automation."
"The most valuable feature of the solution is that it offers an integrated development environment."
 

Cons

"They can provide more features for desktop application automation. They don't have extensive capabilities for automating desktop applications."
"IQ Bot is pretty good, but we can only run a maximum 150 documents."
"I have noticed that after the bots have been delivered to run in a production environment, there are issues in terms of quality and performance."
"New versions keep coming up. The challenge for us is to have the downtime to do the migrations."
"The platform has good capabilities, but it could improve by providing more development options."
"The capability of understanding and extracting documents is not very good."
"Web automation capability needs to be improved."
"It would be nice to have the IQ Bots integrated with the Enterprise Edition without requiring extra licenses. That would be great."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"It could be more flexible."
"Improvement could be made with training and access to an ecosystem and developer's forum."
"Blue Prism Cloud needs to improve its AI capabilities."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"The product’s pricing needs improvement."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"The tool's support team is not mature enough to handle the tool."
 

Pricing and Cost Advice

"Our annual licensing costs are about $500,000."
"Automation Anywhere falls within a mid-range price point when compared to other RPA tools on the market."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"The Automation Anywhere license is affordable and not complex."
"Time and monetary savings can range from 20 to 90 percent."
"We found the pricing reasonable, and it aligned with our budgetary requirements."
"I am not sure how we are set up today, but I recall we had an annual License."
"I rate the platform’s pricing a seven out of ten."
"It is highly-priced."
"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."
"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."
"The product is not cheaply priced."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
13%
Manufacturing Company
9%
Marketing Services Firm
8%
Outsourcing Company
8%
Energy/Utilities Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise559
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise22
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...
What is your primary use case for Blue Prism Cloud?
My use case for Blue Prism Cloud is for automation.
Ask a question
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cabot Credit Management, Hovis, Utilita
1. Accenture 2. Airbus 3. Allianz 4. Aon 5. AT&T 6. Bayer 7. BMW 8. Bosch 9. Cisco 10. Coca-Cola 11. Colgate-Palmolive 12. Comcast 13. Deloitte 14. Deutsche Bank 15. Ericsson 16. FedEx 17. General Electric 18. GlaxoSmithKline 19. Google 20. HSBC 21. IBM 22. Intel 23. Johnson & Johnson 24. JPMorgan Chase 25. Kimberly-Clark 26. KPMG 27. Liberty Mutual 28. Mastercard 29. Merck 30. Microsoft 31. Nestlé 32. Nike 33. Novartis 34. Oracle 35. PepsiCo 36. Pfizer 37. Procter & Gamble 38. PwC 39. SAP 40. Siemens 41. Sony 42. Spotify 43. Swiss Re 44.Toyota
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: August 2026.
914,109 professionals have used our research since 2012.