

OpenText Operations Orchestration and Blue Prism Cloud compete in IT automation and robotic process automation. Blue Prism Cloud has the upper hand in automation capabilities and integration strengths, while OpenText Operations Orchestration offers features and pricing benefits.
Features: OpenText Operations Orchestration provides versatile workflow automation, integration across diverse environments, and robust IT process support. Blue Prism Cloud offers cognitive automation, advanced AI capabilities, and superior AI integration for comprehensive process automation.
Room for Improvement: OpenText Operations Orchestration needs enhancements in AI integration, user interface design, and scalability options. Blue Prism Cloud requires improvements in cost efficiency, deployment flexibility, and user training support.
Ease of Deployment and Customer Service: OpenText Operations Orchestration supports straightforward deployment with excellent customer service. Blue Prism Cloud facilitates scalable, flexible cloud-based deployment and efficient customer support.
Pricing and ROI: OpenText Operations Orchestration offers competitive setup costs with favorable ROI for specific IT automation needs. Blue Prism Cloud may involve higher initial costs but provides compelling ROI due to its comprehensive features and strategic benefits.
Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.
I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.
As it adopts a decentralized model, I haven't encountered any scalability issues.
There are challenges with OCR capabilities that remain an issue.
The pricing has shifted to a more SaaS-based, usage-driven model which I find better.
The main benefits that Blue Prism Cloud brings include the integration of artificial intelligence in automation processes, the introduction of AI capabilities within the automation agents, and the availability of pre-built automation agents.
| Product | Market Share (%) |
|---|---|
| Blue Prism Cloud | 1.4% |
| OpenText Operations Orchestration | 0.5% |
| Other | 98.1% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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