Blue Prism Cloud vs OpenText Operations Orchestration comparison

SS&C Blue Prism and OpenText are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #6 with an average rating of 8.2, while OpenText is ranked #20 with an average rating of 8.5. SS&C Blue Prism holds a 1.4% mindshare in RPA, compared to OpenText’s 0.2% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

OpenText Operations Orchestration and Blue Prism Cloud compete in IT automation and robotic process automation. Blue Prism Cloud has the upper hand in automation capabilities and integration strengths, while OpenText Operations Orchestration offers features and pricing benefits.

Features: OpenText Operations Orchestration provides versatile workflow automation, integration across diverse environments, and robust IT process support. Blue Prism Cloud offers cognitive automation, advanced AI capabilities, and superior AI integration for comprehensive process automation.

Room for Improvement: OpenText Operations Orchestration needs enhancements in AI integration, user interface design, and scalability options. Blue Prism Cloud requires improvements in cost efficiency, deployment flexibility, and user training support.

Ease of Deployment and Customer Service: OpenText Operations Orchestration supports straightforward deployment with excellent customer service. Blue Prism Cloud facilitates scalable, flexible cloud-based deployment and efficient customer support.

Pricing and ROI: OpenText Operations Orchestration offers competitive setup costs with favorable ROI for specific IT automation needs. Blue Prism Cloud may involve higher initial costs but provides compelling ROI due to its comprehensive features and strategic benefits.

To learn more, read our detailed Blue Prism Cloud vs. OpenText Operations Orchestration Report (Updated: July 2025).

Buyer's Guide

Blue Prism Cloud vs. OpenText Operations Orchestration

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.1% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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PARTH DAVE

RPA Developer at Canadian Pacific Railway

A reliable and easy-to-use tool that reduces the code development time by a month

It works really well with systems like SAP. There is no latency in the product. It also works as a cloud-based CoE. It can be used for orchestration and deciphering documents. The tool is very easy to use. It is a low-code and no-code solution. It reduces the code development time by a month. It is a very productive and powerful tool.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"Overall, the whole product is really nice and provides significant benefits."

"The best feature of Automate is its ease of use, which is a major selling point."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"The interface is simple, user-friendly, and very intuitive."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"I find the ease of use from a programming perspective very valuable."

More Automate pros

"The product itself is quite mature."

"The most valuable feature is security."

"If I look at the top four, I believe it is far more user-friendly than the other competition."

"Ability to see the blueprint of the design executed alongside the actual process."

"The user performance is the most valuable feature."

"The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments."

"What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."

"One of the most valuable features is automating manual and repetitive business processes, streamlining operations and reducing manual labour."

More Blue Prism Cloud pros

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"The community is very powerful, with extensive knowledge bases available."

Cons

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"The solution has a very weak knowledge base."

More Automate cons

"Blue Prism Cloud is a solid product that fulfils its intended functions well. Although there is room for improvement, it has integrated various cognitive and intelligent document processing features into a single product. But needs to effectively automate RPA processes despite some initial challenges addressed through product updates and new features."

"It would be useful if some of the information protocols came built within the app instead having to create them."

"It could be more flexible."

"Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern."

"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."

"The cost is a bit high. Other tools are much cheaper."

"I personally would like the solution to be supporting more languages."

"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."

More Blue Prism Cloud cons

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"Only the tool's support can be a drawback where improvements are needed."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The price is an area that should be addressed because the price is high."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It comes with a package that costs approximately $20,000 USD per year."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"Once you buy the software, you just pay for the support for backend help."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

"I rate the platform’s pricing a seven out of ten."

"I am not sure how we are set up today, but I recall we had an annual License."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"We found the pricing reasonable, and it aligned with our budgetary requirements."

"Blue Prism Cloud's cost is very high."

"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

More Blue Prism Cloud pricing and cost advice

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"The cost is very high compared to anything else available."

"I do not have experience with the pricing or licensing of the product."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Computer Software Company

12%

Manufacturing Company

10%

Educational Organization

10%

Financial Services Firm

22%

Manufacturing Company

10%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

See all answers

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

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What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

See all answers

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs Blue Prism Cloud

Compared 19% of the time

Blue Prism vs Blue Prism Cloud

Compared 13% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 11% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 11% of the time

Automation Anywhere vs Blue Prism Cloud

Compared 10% of the time

More Blue Prism Cloud Competitors

Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 41% of the time

Control-M vs OpenText Operations Orchestration

Compared 14% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 13% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 13% of the time

Appian vs OpenText Operations Orchestration

Compared 10% of the time

More OpenText Operations Orchestration Competitors

Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

Blue Prism Cloud

August 2025

Download Blue Prism Cloud product report

Buyer's Guide

OpenText Operations Orchestration

August 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

Buyer's Guide

Blue Prism Cloud vs. OpenText Operations Orchestration

July 2025

Free Report: Blue Prism Cloud vs. OpenText Operations Orchestration

Find out what your peers are saying about Blue Prism Cloud vs. OpenText Operations Orchestration and other solutions. Updated: July 2025.

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