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Hexnode UEM vs Jamf Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexnode UEM
Ranking in Mobile Device Management (MDM)
10th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
106
Ranking in other categories
Enterprise Mobility Management (EMM) (3rd)
 

Mindshare comparison

As of August 2025, in the Mobile Device Management (MDM) category, the mindshare of Hexnode UEM is 2.7%, down from 3.3% compared to the previous year. The mindshare of Jamf Pro is 24.6%, down from 28.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agility is impressive, and it's simple to manage."
"It's very easy to use."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"Patch management and associated policies help us manage and update our fleet's software."
"It's a scalable product."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"We like the pre-stage enrollments."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"The ease of use and access allows us to manage all of our devices collaboratively."
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
 

Cons

"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The ability to ask a device to run a policy regularly would be a real advantage."
"The response time for support could be significantly improved."
"I would love to see more integration with ASM and ABM."
"I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"If it could do ticketing and non-Apple devices then that would be huge."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
 

Pricing and Cost Advice

Information not available
"This is a pricey solution."
"The price of a training pass for five people was $18,000 USD."
"Licensing cost is dependent on the footprint and foreseen growth."
"The cost of Jamf is certainly worth the investment."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Educational Organization
19%
Retailer
7%
Financial Services Firm
7%
Computer Software Company
14%
Financial Services Firm
10%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support.
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP perspective. Licenses are annual, and any changes are communicated effectively.
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solut...
 

Comparisons

 

Also Known As

No data available
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: August 2025.
865,295 professionals have used our research since 2012.