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Hexnode UEM vs Jamf Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexnode UEM
Ranking in Mobile Device Management (MDM)
9th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
106
Ranking in other categories
Enterprise Mobility Management (EMM) (3rd)
 

Mindshare comparison

As of October 2025, in the Mobile Device Management (MDM) category, the mindshare of Hexnode UEM is 3.1%, down from 3.3% compared to the previous year. The mindshare of Jamf Pro is 21.6%, down from 27.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro21.6%
Hexnode UEM3.1%
Other75.3%
Mobile Device Management (MDM)
 

Featured Reviews

FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use."
"The agility is impressive, and it's simple to manage."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"We can put certain devices into smart groups based off of device name, department, etc."
"Patch management and associated policies help us manage and update our fleet's software."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"As an administrator, I really love the integration with Apple Business Manager."
 

Cons

"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"The integrated patch feature is good but needs some tweaking."
"They need to alphabetize payloads."
"There needs to be a mass policy change tool."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"I would like to see Jamf add more training tutorials and documentation."
"I think it would be best if Jamf had support tiers."
 

Pricing and Cost Advice

Information not available
"The licensing costs for this solution are high."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"It would be beneficial if it could be reduced slightly."
"Licensing cost is dependent on the footprint and foreseen growth."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"The setup is pricey upfront for support and setup."
"This is a pricey solution."
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870,697 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
14%
Government
7%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
10%
University
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise39
Large Enterprise61
 

Questions from the Community

What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support.
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP perspective. Licenses are annual, and any changes are communicated effectively.
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solut...
 

Comparisons

 

Also Known As

No data available
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: October 2025.
870,697 professionals have used our research since 2012.