BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry and Sophos are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #30 with an average rating of 8.3, while Sophos is ranked #23 with an average rating of 8.3. BlackBerry holds a 1.1% mindshare in EPP, compared to Sophos’s 1.0% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of Sophos users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,759 Views
2,511 Comparison Views

85% willing to recommend

Sophos EPP Suite

Read 61 Sophos EPP Suite reviews

1,577 Views
1,419 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Sophos EPP Suite

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Executive SummaryUpdated on Jul 27, 2025

Sophos EPP Suite and BlackBerry Cylance compete in the cybersecurity sector, focusing on endpoint protection. Sophos EPP Suite holds an advantage due to its strong centralized management features and more competitive pricing, making it favorable for centralized security management.

Features: Sophos EPP Suite integrates DLP, ransomware detection, and synchronized security, enhancing endpoint protection and network screening. It provides automatic threat detection and is appreciated for ease of deployment across diverse environments. BlackBerry Cylance emphasizes AI and machine learning, with lightweight agents minimizing system impact and offering zero-day threat protection without signature reliance, appealing to those seeking innovative security measures.

Room for Improvement: Sophos EPP Suite users point to complex setup processes, high resource demand, and a need for better support and integration options. Enhancing notification management is also desired. BlackBerry Cylance could improve its user interface, reduce false positives, and streamline its reporting and management console.

Ease of Deployment and Customer Service: Sophos EPP Suite offers flexible deployment across public and private clouds, noted for adaptability though facing mixed support reviews. BlackBerry Cylance mirrors similar deployment options but faces occasional critiques on support responsiveness. Sophos is more recognized for handling complex support cases effectively.

Pricing and ROI: Sophos EPP Suite presents competitive pricing, especially for multi-year licenses, aligning with user functionality expectations, though market perceptions vary. BlackBerry Cylance’s pricing is seen as high but justified by advanced features, contributing to improved productivity. Pricing strategies affect overall satisfaction and choice between solutions.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

23rd

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of Sophos EPP Suite is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Sophos EPP Suite	1.0%
BlackBerry Cylance Cybersecurity	1.1%
Other	97.9%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Sabbir Ahmed

Director at Infosonik Systems Ltd

Experience significant threat prevention advancements with user-friendly deployment

The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"The initial setup of CylancePROTECT is very easy."

"The solution runs in the background, and I do not need to care about it."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

"On the management side, we liked the way it displays things."

"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."

More BlackBerry Cylance Cybersecurity pros

"The most valuable feature Sophos EPP Suite is that it protects the computer beyond the premise. Whether the user is at home, in the office, or traveling, you are able to apply the policies as the user moves."

"The web control and the application control are two good features."

"The most valuable feature is the central administration and management."

"It is a stable solution. I would rate the stability a ten out of ten."

"The protection that this solution offers us is strong."

"The most valuable features of Sophos EPP Suite are the security and scanning of streaming media. Additionally, the solution is simple uninstall."

"It's easy to deploy."

"It's very simple to use. The managing of the endpoints is very easy."

More Sophos EPP Suite pros

Cons

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

"CylancePROTECT could be improved in its technical support and communication."

"It should have better support for Windows and Mac."

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."

"They could improve on the false positives, reporting and whitelisting features."

"The solution’s user interface could be improved."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

More BlackBerry Cylance Cybersecurity cons

"The management console need improvement."

"The only drawback is that it requires a little more system configuration."

"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."

"It would be ideal if the price could be lowered a little bit."

"The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits."

"More integration options could be included in Sophos EPP Suite."

"Lacks delegated administration privileges for large organizations, and differential permissions for admins."

"In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."

More Sophos EPP Suite cons

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"The licensing part of the product is too expensive compared to other solutions in the market."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"The license price for this solution could be better. It's on the expensive side."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Sophos EPP Suite is cost-effective. We bought it because it costs less than other solutions we like—for example, Trend Micro and Panda Antivirus."

"The license cost for Sophos EPP Suite depends on the features you want to use. For example, if you want to use advanced features, such as web application firewalling, the cost may be higher. In general, I believe the licensing cost is reasonable."

"The solution's cost is reasonable."

"The product is inexpensive, and we receive good discount offers from our product partners."

"My company has a yearly license agreement with Sophos EPP Suite."

"The product has a yearly licensing fee."

"I would rate the price seven out of ten, for its cost-effectiveness."

"A yearly subscription has to be purchased or made towards the licensing cost of the solution. The solution is an affordable or an economical one for corporate houses."

More Sophos EPP Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

11%

Government

Comms Service Provider

Computer Software Company

14%

Manufacturing Company

11%

Educational Organization

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	7
Large Enterprise	14

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

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What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

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What needs improvement with Blackberry Protect?

See all answers

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

See all answers

What is your experience regarding pricing and costs for Sophos EPP Suite?

The price of Sophos EPP Suite is reasonable.

See all answers

What needs improvement with Sophos EPP Suite?

To make Sophos EPP Suite better, some features could be added, but currently, whatever I require is available, and the interface is good. I think there should be templates in place so I do not have...

See all answers

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Compared 8% of the time

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Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

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Compared 11% of the time

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Compared 11% of the time

WithSecure Elements Endpoint Protection vs Sophos EPP Suite

Compared 8% of the time

HP Wolf Security vs Sophos EPP Suite

Compared 8% of the time

SentinelOne Singularity Complete vs Sophos EPP Suite

Compared 7% of the time

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Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Sophos EPP Suite

September 2025

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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