BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

Download the complete report

Helped 864,155 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

29th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. The mindshare of Sophos EPP Suite is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Sabbir Ahmed

Director at Infosonik Systems Ltd

Experience significant threat prevention advancements with user-friendly deployment

The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"A user can continue to add endpoints and the solution will continue to perform well."

"Centralized dashboard online which can be used for managing a huge product."

"You can manage all the threats and everything from a centralized dashboard."

"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."

"The solution runs in the background, and I do not need to care about it."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

More BlackBerry Cylance Cybersecurity pros

"I never face any issues with stability with the Sophos EPP Suite."

"The product is stable and has a user-friendly dashboard. It has good security features."

"It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."

"The most valuable feature is endpoint detection and response."

"The most valuable features of Sophos EPP Suite are the security and scanning of streaming media. Additionally, the solution is simple uninstall."

"We were concerned about the threat posed by malware. The product's effectiveness in addressing this threat and capturing it within the network has been quite helpful."

"The web control and the application control are two good features."

"If you want something simple to work with, Sophos makes it very simple for you to use."

More Sophos EPP Suite pros

Cons

"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"The solution’s technical support could be improved."

"It should have better support for Windows and Mac."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"The solution needs better dashboards that are easier to use."

"The product must make the interface a little more user-friendly."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

More BlackBerry Cylance Cybersecurity cons

"The solution could improve on the resource management, it is a bit heavy on the resources."

"The update part is a bit tricky in the solution...The support is not that good."

"The automation side of the setup is a pain."

"I would like to have the capability to support legacy operating systems because the majority now don't support Windows XP, and Windows 2000."

"The solution’s performance could be improved for the end-users."

"There could be an equipment inventory feature for the solution."

"The solution is not easy to use in comparison to other endpoint security solutions."

"We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature."

More Sophos EPP Suite cons

Pricing and Cost Advice

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"The license price for this solution could be better. It's on the expensive side."

"We would just add more if there are new users, but right now you just need one license for per user."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"We pay our license on a yearly basis and have just renewed for two years."

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"This cost of the license is approximately $5 USD monthly per user."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Pricing could always be lower. It costs around $120 per seat per year."

"We purchased a three-year license, which gave us a large discount."

"The license cost for Sophos EPP Suite depends on the features you want to use. For example, if you want to use advanced features, such as web application firewalling, the cost may be higher. In general, I believe the licensing cost is reasonable."

"The solution for an enterprise license costs around 13 million Philippine pesos."

"A yearly subscription has to be purchased or made towards the licensing cost of the solution. The solution is an affordable or an economical one for corporate houses."

"When compared to Fortinet, the renewal and subscription is quite expensive."

"Willing to discount when you are switching from another product. Upgrading services will end up costing more, as expected."

"We are on an annual license to use the solution."

More Sophos EPP Suite pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.

See recommendations

864,155 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

12%

Government

Comms Service Provider

Computer Software Company

16%

Manufacturing Company

10%

Educational Organization

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

What is your experience regarding pricing and costs for Sophos EPP Suite?

For Bangladesh, the price of the Sophos EPP Suite is reasonable. We recently won a deal when compared with CrowdStrike, SentinelOne, Palo Alto, and Checkpoint. The deal was won based purely on comm...

What needs improvement with Sophos EPP Suite?

The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits. Users have noted that daily upload limi...

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Comparisons

Compared 18% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

More BlackBerry Cylance Cybersecurity Competitors

Seqrite Endpoint Security vs Sophos EPP Suite

Compared 12% of the time

Coro vs Sophos EPP Suite

Compared 12% of the time

WithSecure Elements Endpoint Protection vs Sophos EPP Suite

Compared 9% of the time

HP Wolf Security vs Sophos EPP Suite

Compared 8% of the time

Trellix Endpoint Security Platform vs Sophos EPP Suite

Compared 7% of the time

More Sophos EPP Suite Competitors

Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Sophos EPP Suite

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite