BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry and Sophos are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #20 with an average rating of 8.4, while Sophos is ranked #24 with an average rating of 8.4. BlackBerry holds a 1.1% mindshare in EPP, compared to Sophos’s 0.8% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of Sophos users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,116 Views
1,724 Comparison Views

85% willing to recommend

Sophos EPP Suite

Read 59 Sophos EPP Suite reviews

1,341 Views
911 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Sophos EPP Suite

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Sophos EPP Suite and BlackBerry Cylance Cybersecurity are key players in the endpoint protection space. While Sophos is praised for comprehensive security features and ease of deployment, BlackBerry Cylance is noted for its lightweight AI-driven threat detection and zero-day protection.

Features: Sophos EPP Suite highlights include synchronized security with central management, advanced ransomware protection, and ease of use. BlackBerry Cylance's standout features are its AI-based threat detection, lightweight footprint, and effective zero-day threat protection with minimal system impact.

Room for Improvement: Sophos EPP Suite could improve technical support response, resource efficiency, and user interface intuitiveness. BlackBerry Cylance could reduce false positives, offer better integration, and enhance user interface and threat detail insights.

Ease of Deployment and Customer Service: Sophos EPP Suite supports both robust cloud and on-premises deployments with reliable customer service. BlackBerry Cylance, while comprehensive in its deployment options, requires improvements in technical support and management complexity.

Pricing and ROI: Sophos EPP Suite offers competitive pricing with potential discounts, viewed as cost-effective compared to market competitors. BlackBerry Cylance, though slightly pricier, delivers strong zero-day protection, presenting a solid investment with a notable ROI within 12-16 months.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite Report (Updated: June 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Sophos EPP Suite is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Sabbir Ahmed

Director at Infosonik Systems Ltd

Experience significant threat prevention advancements with user-friendly deployment

The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution runs in the background, and I do not need to care about it."

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."

"The deployment of updates is easy."

"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."

"Has good RAM capacity for the power I need"

"The Application Guard and ByteGuard are useful features."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

More BlackBerry Cylance Cybersecurity pros

"The most valuable feature is endpoint detection and response."

"The central management of the anti-virus features for our end user is a very valuable aspect of the solutions."

"Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced."

"The product’s ease of deployment is its best feature."

"We bought it because it was cost-effective."

"The web control and the application control are two good features."

"The product is stable and has a user-friendly dashboard. It has good security features."

"The performance and scalability are impressive. We can install it on various computers."

More Sophos EPP Suite pros

Cons

"It's a good solution but some features just need to be updated."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

"The company that sells us the licenses sometimes doesn't know how to do certain things."

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."

"They could improve on the false positives, reporting and whitelisting features."

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."

"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."

"The solution’s technical support could be improved."

More BlackBerry Cylance Cybersecurity cons

"In terms of improvement, the main challenge is setting up VPN connections."

"The logging issues must be fixed."

"The product should improve support and provide more scalable clustering."

"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."

"The solution could be more stable."

"The automation side of the setup is a pain."

"Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources."

"There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."

More Sophos EPP Suite cons

Pricing and Cost Advice

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"It is expensive, but not unreasonable."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"It's not so heavily priced; rather, it's average and decent."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"The solution provides me with competitive pricing."

"I think that the price we are paying is good for what it is."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"I rate the price of Sophos EPP Suite a four out of five."

"If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective."

"We are on an annual license to use the solution."

"Sophos is cheaper than some competing products."

"The product has a yearly licensing fee."

"From my perspective, it is not the most expensive, it is aligned with the market."

"A yearly subscription has to be purchased or made towards the licensing cost of the solution. The solution is an affordable or an economical one for corporate houses."

"The solution is expensive."

More Sophos EPP Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

18%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

See all answers

What is your experience regarding pricing and costs for Sophos EPP Suite?

For Bangladesh, the price of the Sophos EPP Suite is reasonable. We recently won a deal when compared with CrowdStrike, SentinelOne, Palo Alto, and Checkpoint. The deal was won based purely on comm...

See all answers

What needs improvement with Sophos EPP Suite?

The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits. Users have noted that daily upload limi...

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Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 19% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Seqrite Endpoint Security vs Sophos EPP Suite

Compared 16% of the time

Coro vs Sophos EPP Suite

Compared 12% of the time

HP Wolf Security vs Sophos EPP Suite

Compared 10% of the time

WithSecure Elements Endpoint Protection vs Sophos EPP Suite

Compared 9% of the time

Trellix Endpoint Security Platform vs Sophos EPP Suite

Compared 7% of the time

More Sophos EPP Suite Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

June 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Sophos EPP Suite

May 2025

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

June 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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