BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Sophos EPP Suite is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Sherwin De Claro

Sr. Manager - Infosec at PAGCOR

The solution provides endpoint detection and response with a nice-looking dashboard

The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"Endpoints are protected in real-time without the need of a centralized server."

"It does a good job of protecting us."

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."

"The most valuable feature of CylancePROTECT is the support."

"It provides good insight into the programs, applications, or websites that may need attention."

"The platform's most valuable features are the malware detection capabilities."

More BlackBerry Cylance Cybersecurity pros

"The performance and scalability are impressive. We can install it on various computers."

"If you want something simple to work with, Sophos makes it very simple for you to use."

"The setup is very easy, which takes around twenty minutes to set up the cloud setup and the licensing portal."

"It's very simple to use. The managing of the endpoints is very easy."

"The solution efficiently protects the servers for our customers."

"The AI and EDR features are the most effective for threat detection and security."

"Our experience with Sophos has been notable; it's database-driven and efficiently integrates to inspect and protect us against biases, malware, and attacks."

"The Sophos people here in South Africa are very helpful."

More Sophos EPP Suite pros

Cons

"They could improve on the false positives, reporting and whitelisting features."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."

"The security scripting needs improvement. It needs deeper security for scripting."

More BlackBerry Cylance Cybersecurity cons

"The product's resource utilization is a concern, especially regarding memory usage on systems with older specifications such as lower memory and less powerful processors."

"If you are not an IT expert, the solution is difficult to use."

"The solution could improve on the resource management, it is a bit heavy on the resources."

"It would be ideal if the price could be lowered a little bit."

"The encryption features are not as good as McAfee's."

"The only drawback is that it requires a little more system configuration."

"The product's filtering and stability can be better."

"We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature."

More Sophos EPP Suite cons

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"It is expensive, but not unreasonable."

"We would just add more if there are new users, but right now you just need one license for per user."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"The product cost is about $5, per user, per month."

"I think that the price we are paying is good for what it is."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"I rate the price of Sophos EPP Suite a four out of five."

"The product is inexpensive, and we receive good discount offers from our product partners."

"Sophos is cheaper than some competing products."

"From my perspective, it is not the most expensive, it is aligned with the market."

"The solution is expensive."

"The product has a yearly licensing fee."

"There are licenses to use this solution and we are on a three-year license."

"The platform is expensive but worth it."

More Sophos EPP Suite pricing and cost advice

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849,686 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

18%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

What is your experience regarding pricing and costs for Sophos EPP Suite?

For the Indian market, we feel it is slightly expensive.

What needs improvement with Sophos EPP Suite?

The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Sophos EPP Suite

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite