BlackBerry Cylance Cybersecurity vs Norton Security Premium [EOL] comparison

Why PeerSpot?

The compared BlackBerry and Broadcom solutions aren't in the same category. BlackBerry is ranked #34 in EPP , and holds a 1.8% mindshare in the category. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

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Executive Summary

We performed a comparison between BlackBerry Cylance Cybersecurity and Norton Security Premium [EOL] based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Raghava Chitluri

Project Manager at Amdocs

User-friendly solution with good blocking

I mainly use Security Premium as an antivirus. Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integrations are out-of-the-box, as are the playbooks."

"It is a simple platform to use."

"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."

"The product has an intuitive dashboard."

"The most valuable for us is the correlation feature."

"It's very stable. I've never experienced downtime for the ASM console or ASM core."

"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."

More Cortex XDR by Palo Alto Networks pros

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

"The solution’s AI is its most valuable feature."

"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."

"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"Its setup is simple if you have a Windows device; it is executable."

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."

More BlackBerry Cylance Cybersecurity pros

"We like how it can check for issues, including files and web browsers, as it is a full-stack solution for antivirus for personal use and it is pretty effective."

"The product is called Norton 360 all-in-one. It is a full product."

"When I'm using the solution in my personal space, I can see that it secures my laptop, it works fast, and it actually does what I want."

"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."

"We tried a few: Kaspersky, Trend Micro, we used McAfee, we used Norton; we tried them all on our entire fleet of computers, and we realized that in terms of ease of use and resource consumption, Norton is something that is acceptable to us."

"The ransomware protection that they have now is worth considering."

"We like how it can check for issues. That includes files and web browsers."

"The most valuable feature is the multifunctional protection."

More Norton Security Premium [EOL] pros

Cons

"The product's pricing could be better."

"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."

"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."

"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."

"Cortex XDR could be improved with more GUI features."

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."

"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."

"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."

More Cortex XDR by Palo Alto Networks cons

"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."

"If they can improve the technical support SLA, that aspect of the product will be much appreciated."

"I would not rate this solution in the top five for things like presenting information, or ease of use."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"The solution should implement AI in the product."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"The product must make the interface a little more user-friendly."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

More BlackBerry Cylance Cybersecurity cons

"It would be helpful for me if this solution works on our cloud backup data."

"Sometimes the program is too complex, and simplifying it might be an improvement."

"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."

"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."

"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."

"They say Norton Security Premium is an all-in-one solution, but we don't know exactly what's in it, e.g. they didn't make an effort to explain the difference between a virus scan and a ransomware scan."

"The product is an antivirus, it should be updated automatically when needed."

"The product could always be more secure."

More Norton Security Premium [EOL] cons

Pricing and Cost Advice

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."

"I don't recall what the cost was, but it wasn't really that expensive."

"It has a yearly renewal."

"The pricing is okay, although direct support can be expensive."

"Very costly product."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"This is an expensive solution."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The solution provides me with competitive pricing."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"The license price for this solution could be better. It's on the expensive side."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"The monthly fee is $55 USD per user."

"It is expensive, but not unreasonable."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"I don't pay for a license."

"The licensing fee for this solution is not expensive."

"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."

"Pricing for this software is competitive."

"Security Premium costs around US$100 for three years, which is a little expensive."

"If they could come down in price that would be good. It's not exactly the lowest."

"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."

"The solution gives the value for the money."

More Norton Security Premium [EOL] pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Comms Service Provider

14%

Outsourcing Company

12%

Construction Company

10%

Manufacturing Company

10%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	21
Large Enterprise	57

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 16% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Check Point Harmony Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Intercept X Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Symantec Endpoint Security vs Norton Security Premium [EOL]

Compared 25% of the time

SentinelOne Singularity Endpoint vs Norton Security Premium [EOL]

Compared 23% of the time

Fortinet FortiClient vs Norton Security Premium [EOL]

Compared 13% of the time

Microsoft Defender for Endpoint vs Norton Security Premium [EOL]

Compared 5% of the time

WatchGuard EPDR vs Norton Security Premium [EOL]

Compared 4% of the time

More Norton Security Premium [EOL] Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

November 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

BlackBerry Cylance Cybersecurity

November 2026

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Anti-Malware Tools

October 2026

Download Norton Security Premium [EOL] product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Blackberry Protect

Norton Internet Security

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

BlackBerry Cylance Cybersecurity, renowned for its AI-driven approach, provides comprehensive endpoint protection against sophisticated threats, including ransomware and zero-day attacks, ensuring security without frequent updates.

Known for its lightweight design, BlackBerry Cylance integrates artificial intelligence and machine learning to deliver a powerful cybersecurity platform. Businesses benefit from its low CPU usage and advanced threat detection, utilizing a centralized dashboard for seamless management. Cylance's predictive intelligence and ability to block unauthorized applications make it invaluable in safeguarding both internal networks and endpoints. Despite its high pricing, users seek improvements in information display, post-incident details, and reporting features, alongside better script whitelisting and modernized interface.

What are its most important features?

Lightweight Design: Ensures minimal impact on system resources.
AI and Machine Learning: Enhances threat detection capabilities without relying on constant updates.
Endpoint Protection: Provides robust security for desktops, servers, and virtual machines.
Script Blocking: Prevents unauthorized scripts from running.
Centralized Dashboard: Simplifies management and monitoring tasks.

What benefits should users look for in reviews?

Predictive Intelligence: Offers proactive threat prevention, reducing risks of zero-day attacks.
Ease of Deployment: Facilitates faster, streamlined implementation across global systems.
Low CPU Usage: Maintains system performance while providing security.
Comprehensive Threat Analytics: Delivers actionable insights for enhanced security planning.

Organizations in sectors such as finance and healthcare deploy BlackBerry Cylance for its sophisticated security measures, enhanced threat analytics, and device control capabilities, ensuring operations remain secure even within closed network environments.

BlackBerry

The more connected you are and the more your personal information is out there, the more security you need. Do you watch videos or shop on your tablet? Use your smartphone to pay bills or check your balances? Your personal information is in multiple places. Keep it private across all of them. Norton Security Premium provides one easy solution to protect your computers, smartphones and tablets, even on multiple operating systems: Windows, Mac, Android and iOS — and Windows 10. Plus, only Norton shows you if that Android app you’re about to download will impact your battery life, has potential privacy risks or contains malware, before you even install it from Google Play.

Broadcom

Sample Customers

CBI Health Group, University Honda, VakifBank

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Temple University

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October 2026

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