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Norton Security Premium [EOL] vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
145
Ranking in other categories
Endpoint Protection Platform (EPP) (13th)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Has a good dashboard and is stable, scalable, and easy to implement
The dashboard is good During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved. I've been using this solution for four or five years. It is a stable solution. Norton Security Premium is scalable, and we are expanding our license. The architects and…
Kumbesh Rajagopal - PeerSpot reviewer
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The antivirus aspect of the solution is very good."
"The product is called Norton 360 all-in-one. It is a full product."
"Norton Security Premium is good, and it's pretty simple to install."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"It does not take many resources during scanning."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"The dashboard is good."
"The internet security was a plus, and it's pretty good."
"The solution is easy to use."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"It is good for detecting signature-based viruses, and it is user friendly."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"The most valuable feature is the virus and malware detection capability."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"It's a robust product."
 

Cons

"I don't like the password manager of Norton Security Premium."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"The solution can improve the security modules."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"Sometimes the program is too complex."
"The product is an antivirus, it should be updated automatically when needed."
"I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"The monitoring capabilities could be further developed."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"The technical support could be a bit better."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"It would be helpful if this product provided patch management functionality."
"Sometimes tech support is a bit slow to find a solution."
 

Pricing and Cost Advice

"If they could come down in price that would be good. It's not exactly the lowest."
"Security Premium costs around US$100 for three years, which is a little expensive."
"The licensing fee for this solution is not expensive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"The solution gives the value for the money."
"Pricing for this software is competitive."
"Security Premium is highly-priced."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"Pricing and licensing are important to us when choosing a product."
"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise62
 

Questions from the Community

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What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Norton Internet Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Temple University
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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