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Norton Security Premium [EOL] vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
145
Ranking in other categories
Endpoint Protection Platform (EPP) (13th)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Has a good dashboard and is stable, scalable, and easy to implement
The dashboard is good During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved. I've been using this solution for four or five years. It is a stable solution. Norton Security Premium is scalable, and we are expanding our license. The architects and…
Kumbesh Rajagopal - PeerSpot reviewer
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"Norton Security Premium is good, and it's pretty simple to install."
"The product is called Norton 360 all-in-one. It is a full product."
"Security Premium's best features are blocking, notifications, and the user interface."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"The internet security was a plus, and it's pretty good."
"The most valuable feature is the multifunctional protection."
"The dashboard is good."
"We never expect downtime. There is also great ease of use for my admins."
"The solution can scale."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"The solution, especially in older versions, is quite stable."
"When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
 

Cons

"It would be helpful for me if this solution works on our cloud backup data."
"The product could always be more secure."
"The solution can improve the security modules."
"I don't like the password manager of Norton Security Premium."
"The product is an antivirus, it should be updated automatically when needed."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"Sometimes the program is too complex."
"Sometimes tech support is a bit slow to find a solution."
"It would be perfect if it is capable of detecting or checking ransomware."
"Since the acquisition by Broadcom, we are no longer receiving the proper support."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"It would be nice to see more antivirus features for USB control."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"I would like to see fileless attack protection."
 

Pricing and Cost Advice

"Security Premium is highly-priced."
"I don't pay for a license."
"If they could come down in price that would be good. It's not exactly the lowest."
"The licensing fee for this solution is not expensive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"The solution gives the value for the money."
"Security Premium costs around US$100 for three years, which is a little expensive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"It provides a good solution at a good price."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"I’d say SEP deserves the money."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"It is the better product, even if it is a little on the higher side."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"It could be cheaper."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise62
 

Questions from the Community

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Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Norton Internet Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Temple University
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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