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BlackBerry Cylance Cybersecurity vs Kaspersky Next EDR Optimum comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Kaspersky Next EDR Optimum
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
Endpoint Detection and Response (EDR) (25th)
 

Mindshare comparison

As of July 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Kaspersky Next EDR Optimum is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Kaspersky Next EDR Optimum1.0%
BlackBerry Cylance Cybersecurity1.5%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Continuous protection has improved automated threat response and reporting for our endpoints
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went through the POCs and other components, we did not find it very strong as far as mobile security is concerned. I think Kaspersky is much better than Trend Micro when it comes to mobile security solutions. From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper. The key competitor for Kaspersky Endpoint Detection and Response Optimum is Trend Micro. Trend Micro is the only competitor in the market right now. I would say both Trend Micro Endpoint Detection and Response and Kaspersky Endpoint Detection and Response Optimum are quite similar; I cannot say that one is better than the other. The difference is mainly in cost; Trend Micro has mostly moved all their products to the cloud, offering no on-premises products now, whereas Kaspersky is still in a transition phase providing both on-premises and cloud solutions. Many clients prefer on-premises as it is less expensive compared to cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex is a very good total solution on the endpoints."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"It is easy to use."
"They did what they said, and this solution could apply to any scenario."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"It secures different entry points into the network."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The initial setup of CylancePROTECT is very easy."
"Has good RAM capacity for the power I need"
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Kaspersky's technical support is one of the best I've encountered."
"Since the deployment of the solutions, the organization has been proactive in its IT operations and has tackled quite a few critical scenarios since the solution has been operational."
"What we like most about Kaspersky Endpoint Detection and Response Optimum is its prompt response, and we also like that it does scans on a daily basis over every laptop or machine we set it for, and it also generates the report daily."
"The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
"Instead of having to wait for alerts, the IT security team can actively hunt for threats by proactively scanning endpoints to spot anomalies and security breaches."
"The solution is easy to use."
"The solution's most valuable features are the advanced detection and anti-theft features."
"The performance is good."
 

Cons

"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"As an improvement, I would like to see enhanced connection speeds."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"If they can add more features on top of their Persona feature that would be ideal."
"The initial deployment was quite complicated."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"CylancePROTECT's technical support is non-existent."
"The product must make the interface a little more user-friendly."
"The central management needs improvement. The ease of use for updating and managing through the web console is difficult and lacks features."
"EDR Optimum's scalability could be improved."
"The application should be made a bit lighter so that it does not slow down the PC."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
"The initial setup is a bit difficult."
"The product could be improved by resolving the problem with uninstalling devices. The uninstallation needs better handling, specifically with automatic license deletions."
"We are switching solutions because we have had issues with updating it."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
 

Pricing and Cost Advice

"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"It's about $55 per license on a yearly basis."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The tool's price is moderate."
"This is an expensive solution."
"It has a yearly renewal."
"The pricing is a little high. It is per user per year."
"It is expensive, but not unreasonable."
"The product cost is about $5, per user, per month."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"I think that the price we are paying is good for what it is."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Kaspersky Endpoint Detection and Response Optimum is more affordable than the endpoint security product of Fortinet. Whether it's worth the money depends on your security strategy."
"The price is good, not too high."
"Kaspersky Endpoint Detection and Response Optimum is affordability, even for companies with limited budgets, such as those in the Pakistani market. It is a subscription-based license."
"The tool’s pricing is yearly. The solution’s pricing is expensive."
"I would rate the product's pricing a nine out of ten. You need to pay about 80,000 rupees yearly for the tool. There are no additional costs associated with the product."
"The price of the solution is reasonable. It cost approximately €10,000 annually."
"Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own."
"The solution could be made a bit cheaper."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
7%
Financial Services Firm
15%
Comms Service Provider
11%
Outsourcing Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost o...
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went ...
What is your primary use case for Kaspersky Endpoint Detection and Response Optimum?
When it comes to endpoint security requirements, we work with Trend Micro most of the time; currently, my focus is mo...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Kaspersky Next EDR Optimum and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.