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BlackBerry Cylance Cybersecurity vs Kaspersky Next EDR Optimum comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Kaspersky Next EDR Optimum
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
Endpoint Detection and Response (EDR) (43rd)
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of Kaspersky Next EDR Optimum is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Kaspersky Next EDR Optimum1.1%
BlackBerry Cylance Cybersecurity1.7%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Continuous protection has improved automated threat response and reporting for our endpoints
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went through the POCs and other components, we did not find it very strong as far as mobile security is concerned. I think Kaspersky is much better than Trend Micro when it comes to mobile security solutions. From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper. The key competitor for Kaspersky Endpoint Detection and Response Optimum is Trend Micro. Trend Micro is the only competitor in the market right now. I would say both Trend Micro Endpoint Detection and Response and Kaspersky Endpoint Detection and Response Optimum are quite similar; I cannot say that one is better than the other. The difference is mainly in cost; Trend Micro has mostly moved all their products to the cloud, offering no on-premises products now, whereas Kaspersky is still in a transition phase providing both on-premises and cloud solutions. Many clients prefer on-premises as it is less expensive compared to cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"The solution doesn't need a high level of technical training."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"Palo Alto is the core of the security infrastructure in the environment."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The deployment of updates is easy."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"The stability of the solution is awesome."
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"The solution is stable."
"Since the deployment of the solutions, the organization has been proactive in its IT operations and has tackled quite a few critical scenarios since the solution has been operational."
"The solution's most valuable features are the advanced detection and anti-theft features."
"One of the most valuable features of Kaspersky Endpoint Detection and Response Optimum is its cloud console allows users to remotely isolate a single computer from a network in the event of an attack, enabling them to perform root cause analysis without disrupting the entire network. This is particularly useful for organizations that may not have expert resources for endpoint detection and response."
"It protects against malware and secures the network."
"Instead of having to wait for alerts, the IT security team can actively hunt for threats by proactively scanning endpoints to spot anomalies and security breaches."
"What we like most about Kaspersky Endpoint Detection and Response Optimum is its prompt response, and we also like that it does scans on a daily basis over every laptop or machine we set it for, and it also generates the report daily."
"They provide integrated protections and prevention with multi-layered anti-malware, which makes clients want to go for it."
"Support has been helpful."
 

Cons

"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"The main issue I could point out is the offline agents and the way that it is missing."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The downside to the solution is that there are a large number of false positives."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"Based on our experience so far, its implementation is quite complex."
"It is hard to manage."
"The product must make the interface a little more user-friendly."
"The solution should implement AI in the product."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"CylancePROTECT's technical support is non-existent."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"It should provide more details about the events that they have detected."
"From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper."
"For improvement, they should make the scanning process faster. The scanning and updating take more time."
"An area for improvement in Kaspersky Endpoint Detection and Response Optimum would be to provide the cloud console platform to all users, regardless of the number of licenses a company has purchased. For example, a company with 50 employees should have access to the cloud console platform even if they have only purchased a certain number of licenses for the solution."
"We face challenges with the automated effective awareness platform program (ASAP), particularly with its implementation. It is difficult and not effective for us yet."
"What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass."
"I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR."
"Scalability depends on various factors."
"The initial setup is a bit difficult."
 

Pricing and Cost Advice

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It is "expensive" and flexible."
"It has a yearly renewal."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The monthly fee is $55 USD per user."
"We pay our license on a yearly basis and have just renewed for two years."
"It's not so heavily priced; rather, it's average and decent."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"I think that the price we are paying is good for what it is."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT is an affordable solution."
"The solution could be made a bit cheaper."
"The price of the solution is reasonable. It cost approximately €10,000 annually."
"The price is good, not too high."
"The pricing is totally reasonable."
"The tool’s pricing is yearly. The solution’s pricing is expensive."
"Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own."
"I would rate the product's pricing a nine out of ten. You need to pay about 80,000 rupees yearly for the tool. There are no additional costs associated with the product."
"Kaspersky Endpoint Detection and Response Optimum is more affordable than the endpoint security product of Fortinet. Whether it's worth the money depends on your security strategy."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
13%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise5
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost o...
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went ...
What is your primary use case for Kaspersky Endpoint Detection and Response Optimum?
When it comes to endpoint security requirements, we work with Trend Micro most of the time; currently, my focus is mo...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Kaspersky Next EDR Optimum and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.