Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Some issues are resolved quickly, while others might take time as they require further analysis.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
It should also integrate with non-SAP systems for better functionality.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
WorkFusion requires a high level of Java knowledge for programming, making it quite technical.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
I am not familiar with the exact pricing, however, it is considered pricey.
It is worth the money as a tool.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
It also supports reusable code components through Java, making it efficient for developers.
The platform now includes auto machine learning and AI capabilities.
| Product | Market Share (%) |
|---|---|
| Bizagi | 5.6% |
| Camunda | 24.8% |
| Temporal | 7.4% |
| Other | 62.2% |
| Product | Market Share (%) |
|---|---|
| SAP Signavio Process Manager | 9.3% |
| Visio | 11.7% |
| Camunda | 11.6% |
| Other | 67.4% |
| Product | Market Share (%) |
|---|---|
| WorkFusion | 0.5% |
| Camunda | 24.8% |
| Temporal | 7.4% |
| Other | 67.3% |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 16 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Large Enterprise | 23 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
