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Bizagi vs SAP Signavio Process Manager vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi offers substantial ROI with significant returns, cost-effectiveness, and competitive advantages, enhancing satisfaction among users.
Sentiment score
6.3
SAP Signavio Process Manager boost efficiency with cost savings, improved collaboration, streamlined processes, and future planning, though exact metrics vary.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
 

Customer Service

Sentiment score
7.0
Bizagi offers efficient customer service with occasional delays; premium plans improve responsiveness, though inconsistencies exist for others.
Sentiment score
7.0
SAP Signavio support is generally effective with rapid responses, but some users desire more consistency and cloud transition focus.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
I would rate their technical support a ten.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Some issues are resolved quickly, while others might take time as they require further analysis.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
 

Scalability Issues

Sentiment score
6.6
Bizagi is scalable and suitable for medium-sized businesses, with growth potential and performance reliant on infrastructure quality.
Sentiment score
7.5
SAP Signavio Process Manager is scalable and adaptable, supporting diverse projects efficiently with seamless deployment and easy user management.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
 

Stability Issues

Sentiment score
7.0
Bizagi is reliable with minor update issues, appreciated for performance and stability, but occasional bugs accompany new features.
Sentiment score
7.6
SAP Signavio Process Manager is praised for stability, high ratings, and quick bug fixes, ensuring reliable performance and user satisfaction.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
 

Room For Improvement

Bizagi requires enhancements in performance, integration, user interface, pricing, documentation, automation, reporting, marketing, and support.
SAP Signavio Process Manager needs UI updates, more ERP integration, enhanced features, and improved stability, documentation, and multilingual support.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
WorkFusion requires a high level of Java knowledge for programming, making it quite technical.
 

Setup Cost

Bizagi offers a free modeler while the full BPM suite, with revised licensing prices, favors larger enterprises over smaller ones.
SAP Signavio Process Manager offers competitive pricing, flexible licensing, and comprehensive services despite increased costs post-SAP acquisition.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
I am not familiar with the exact pricing, however, it is considered pricey.
 

Valuable Features

Bizagi offers a user-friendly, BPMN 2.0 compliant platform excelling in process modeling and automation with fast, agile development.
SAP Signavio Process Manager optimizes workflows with intuitive features, collaboration tools, and seamless integration, supporting efficient process mapping.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
It is open source.
The user interface is very good, making it easy for business people to understand.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
It also supports reusable code components through Java, making it efficient for developers.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
The platform now includes auto machine learning and AI capabilities.
 

Mindshare comparison

Process Automation
Business Process Design
Process Automation
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.
Arijit-Ghosh - PeerSpot reviewer
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
6%
Financial Services Firm
30%
Computer Software Company
15%
Government
8%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and ...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to ...
What is your experience regarding pricing and costs for Signavio Process Manager?
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to aff...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...
 

Comparisons

 

Also Known As

No data available
Signavio Process Editor
No data available
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
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860,632 professionals have used our research since 2012.