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Bitdefender GravityZone EDR vs CrowdStrike Falcon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
7.2
CrowdStrike Falcon enhances productivity and security, reducing downtime and costs while simplifying deployment and minimizing system overhead.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
It's very easy to deploy without many IT admins, saving time.
IT Manager at Jord International Pty Ltd
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
7.0
CrowdStrike Falcon's customer service is fast and knowledgeable, but some find room for improvement in high-stakes situations.
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
CyberSecurity Architects at VaporVM
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Security Analyst at NTT Ltd
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Information Security Specialist at Arab Open University
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.8
CrowdStrike Falcon is scalable, supporting seamless expansion across environments and accommodating thousands of endpoints without performance issues.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
CyberSecurity Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
8.1
CrowdStrike Falcon is highly rated for stability, minimal issues, easy integration, and prompt resolution, ensuring reliable performance.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The biggest issue occurred when every computer worldwide experienced a blue screen.
Information Security Specialist at Arab Open University
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
CrowdStrike Falcon needs improved integration, reporting, support, cost-effectiveness, and feature expansion with enhanced interfaces and policy flexibility.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Senior Principal Information Security Analyst at Veritas Technologies LLC
Threat prevention should be their first priority.
Group Manager at HCLSoftware
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
CrowdStrike Falcon offers variable pricing based on volume and features, with discounts, providing robust security for enterprises.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
The solution is a bit expensive.
Information Security Specialist at Arab Open University
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
CrowdStrike Falcon offers AI-driven threat detection, real-time visibility, cloud-native architecture, and seamless incident response for robust security.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
CyberSecurity Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
136
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.1%, down from 2.5% compared to the previous year. The mindshare of CrowdStrike Falcon is 9.1%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon9.1%
Bitdefender GravityZone EDR2.1%
Other88.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
University
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise34
Large Enterprise62
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. CrowdStrike Falcon and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.