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Bitdefender GravityZone Enterprise Security vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Bitdefender GravityZone Enterprise Security provides competitive pricing, functionality, and a 35% financial advantage over competitors, enhancing value.
Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Customer Service

Sentiment score
6.0
Bitdefender GravityZone Enterprise Security provides efficient support, though regional support limitations and documentation gaps may cause occasional delays.
Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
ITOfficer at a educational organization with 201-500 employees
They conduct annual health checks at no cost, making the experience smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
Their technical support is helpful.
CTO at Exceed NetSec LLC
Technical support from Sophos is rated as nine out of ten, which represents high quality.
Network and Infrastructure Manager at Sonysugar
There are issues with onboarding technical engineers to resolve problems, which causes delays.
Manager at Omgea Exim Ltd
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
IT Head at Dee Development
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone Enterprise Security is praised for scalability and ease of expansion, especially for small to medium businesses.
Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
The tool's scalability is good, and I would rate it an eight out of ten.
Manager at Omgea Exim Ltd
 

Stability Issues

Sentiment score
7.8
Bitdefender GravityZone Enterprise Security is stable and reliable but may have resource consumption and compatibility issues with older systems.
Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
Innovation & Development Support at BROOKSIDE DAIRY LTD
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Manager at Omgea Exim Ltd
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Room For Improvement

Bitdefender GravityZone struggles with user-friendliness, high costs, inflexible features, and insufficient support, needing better detection and interface.
Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
Initially, before we purchased it, the distributor acted as if they knew this product very well, but after we bought it and were supposed to deploy it, they were struggling, so we ended up getting it right ourselves.
Chief Technology Officer at DNN Technologies
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
ITOfficer at a educational organization with 201-500 employees
Now, we have to do it via CLI, which even technical personnel struggle to understand.
CTO at Exceed NetSec LLC
There should be a profile where I can see what files Sophos is scanning.
Team Lead at KO
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
IT Head at Dee Development
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
Manager at Omgea Exim Ltd
 

Setup Cost

Bitdefender GravityZone offers flexible, competitive pricing with modular licensing, allowing payment for only necessary features and optional extras.
Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
Regarding pricing, setup cost, and licensing, it is affordable.
CEO at URS LLP
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
The pricing of Intercept X Endpoint is a bit high.
Network and Infrastructure Manager at Sonysugar
I would describe it as economical, but not much cheaper than other solutions.
Manager at Omgea Exim Ltd
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
IT Head at Dee Development
 

Valuable Features

Bitdefender GravityZone Enterprise Security provides extensive telemetry, intuitive setup, ransomware protection, and efficient remote management with seamless integration.
Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
ITOfficer at a educational organization with 201-500 employees
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
CTO at Exceed NetSec LLC
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
CEO at URS LLP
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Manager at Omgea Exim Ltd
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
Network and Infrastructure Manager at Sonysugar
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
31
Ranking in other categories
Virtualization Security (4th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Detection and Response (EDR) (14th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (12th), Ransomware Protection (4th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Intercept X Endpoint is 1.5%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.5%
Bitdefender GravityZone Enterprise Security1.0%
Other97.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Healthcare Company
7%
Government
6%
Computer Software Company
14%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
Because we bought Bitdefender GravityZone Enterprise Security via Rectron as a distributor, they need to upskill their distributors. When we were deploying, the Rectron people did not know much, an...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Sophos Intercept X
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Flexible Systems
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Intercept X Endpoint and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.