Try our new research platform with insights from 80,000+ expert users

Binary Defense MDR vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
Managed Detection and Response (MDR) (8th)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (22nd), Security Incident Response (1st), Endpoint Detection and Response (EDR) (17th), Ransomware Protection (5th)
 

Mindshare comparison

Binary Defense MDR and VMware Carbon Black Endpoint aren’t in the same category and serve different purposes. Binary Defense MDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 0.5%, up 0.5% compared to last year.
VMware Carbon Black Endpoint, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.6% mindshare, down 2.5% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Christopher-Anderson - PeerSpot reviewer
Enables us to save by not hiring a team or relying on one person for security
We began seeing benefits as soon as MDR was in place, and activity started returning on the endpoints. However, I don't think we realized the full value. We added some other things and refined the configuration to ensure we got all the reports and caught everything. Binary Defense helped reduce the volume of security alerts, which varies significantly. There were about 4,000 to 15,000 attempts to log into 365 accounts. We isolated five user accounts that threat actors were exploiting. If they choose another user to mask, we can mitigate those on the spot without returning to them. We've hardened our security posture. Instead of observing the things that come through our network, we can actually act on them. We have a team behind us to notice what they're doing. We save money by not hiring a team or relying on one person for security. With MDR, we have a team behind us, enabling us to respond more efficiently instead of just watching things happen. While Binary Defense doesn't necessarily reduce the daily workload, it reduces our stress because we had to bootstrap solutions to prevent some things from happening. Now, we have Binary Defense protecting us. Binary Defense helps identify real threats instead of flagging activity that might be construed as negative. Their team takes much of the stress and guesswork out of how we execute our security program.
KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is reviewing tickets and the notes added by technicians."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."
"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market."
"It actually does some heuristics, and some behavioral analysis."
"We can access computers remotely if we need to."
"I like its reporting."
"The tool is pretty stable."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"The solution is stable."
 

Cons

"I would like to see more frequent check-ins with our security status."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We found a couple of bugs in the user interface."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."
"I would like to get more reports from Binary Defense about what they're blocking."
"The product's reporting capabilities are an area of concern where improvements are required."
"The application control can be improved. It should also have an automatic update of the agents."
"I would personally give the tech support a rating of seven out of ten."
"This solution works well but needs lots of tuning and optimization."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"I would like to see improvements made so that we can better see all of the processes."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"The tech support communicates, but it's just not with movement."
 

Pricing and Cost Advice

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"It has been good. We have saved money, and we have a better product."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"It's reasonable in price"
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The pricing [is] more or less the same as other similar solutions."
"Carbon Black provides competitive pricing."
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: May 2025.
856,873 professionals have used our research since 2012.