BigPanda and Nagios Core are competing products in IT monitoring and incident response. BigPanda appears to have the upper hand in terms of pricing and support due to its modern, AI-driven alert management, while Nagios Core is renowned for its comprehensive features and customizability.
Features: BigPanda's AI-driven alert correlation, integration capabilities, and streamlined incident management stand out as its key features. Nagios Core offers extensive plugin support, robust monitoring features, and highly customizable solutions that cater to specific needs.
Room for Improvement: BigPanda might enhance its flexibility and depth of features to better compete with Nagios Core. It could also improve cost-effectiveness for smaller businesses and expand its plugin ecosystem. Nagios Core may focus on simplifying the deployment process, enhancing user interface experience, and reducing the time required to realize its full potential.
Ease of Deployment and Customer Service: BigPanda is noted for its intuitive deployment process and strong customer support, serving companies with rapid implementation needs. Nagios Core is powerful and flexible, but often requires technical expertise for deployment, resulting in a more complex initial setup.
Pricing and ROI: BigPanda generally incurs a higher initial setup cost, often justified by improvements in incident response efficiency, leading to a strong ROI. Nagios Core is favored for its lower upfront costs, though it can require more time and resources to achieve its full potential.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Their collaboration was good, and I would rate them nine out of ten.
For technical support, we have only had to address password resets and alert mismatching.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
It handles large volumes of alerts without limitations.
I rate the scalability of BigPanda at eight.
The solution is scalable.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
BigPanda is now stable.
If they have improved their technical capabilities recently, they might have achieved higher stability.
I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Even during suppressions when other tools are unavailable, BigPanda provides alerts, enabling me to track incidents effectively, follow up, and resolve them promptly.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
The platform's AI analyzes alert sources and root causes, enhancing real-time incident management and enabling automated resolution.
It has a very handy dashboard, providing live alerts and visibility for everything.
| Product | Market Share (%) |
|---|---|
| Nagios Core | 2.6% |
| BigPanda | 0.7% |
| Other | 96.7% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 11 |
| Large Enterprise | 22 |
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
