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BigPanda vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
BigPanda optimizes operations with significant savings and efficiency for managing over 10,000 weekly events, outperforming tools like Netcool.
Sentiment score
8.8
Nagios Core reduces downtime and costs with quick alerts, providing full ROI and eliminating expensive monitoring tools.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
 

Customer Service

Sentiment score
6.6
BigPanda's customer service is usually responsive and effective, though communication delays and variability in experiences are noted.
Sentiment score
5.1
Nagios Core relies on community support, praised for stability and resources, but lacks official help compared to Nagios XI.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
For technical support, we have only had to address password resets and alert mismatching.
Their collaboration was good, and I would rate them nine out of ten.
 

Scalability Issues

Sentiment score
7.0
BigPanda is praised for scalability and integration, with minor licensing concerns and varied experiences with server management.
Sentiment score
6.7
Nagios Core shows scalability for large networks but may need customizations and integrations for distributed environments.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
It handles large volumes of alerts without limitations.
BigPanda facilitates better collaboration between IT teams by providing a shared view of incidents and requests.
The solution is scalable.
 

Stability Issues

Sentiment score
7.4
BigPanda is highly stable with minimal issues, reliable alerts, and efficient incident management, despite occasional slowdowns during heavy traffic.
Sentiment score
8.2
Nagios Core is highly stable and reliable with minimal footprint, supporting extensive monitoring without network burden.
If they have improved their technical capabilities recently, they might have achieved higher stability.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
BigPanda is now stable.
I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.
 

Room For Improvement

BigPanda requires enhancement in AI integration, interface design, reporting, observability, and automation to improve user experience and reduce costs.
Nagios Core needs a more intuitive interface, better scalability, and features like enhanced reporting and integration with modern tools.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
 

Setup Cost

BigPanda offers flexible pricing appealing to enterprises with mid-range costs, seen as more affordable than competitors.
Nagios Core is a free, cost-effective open-source tool, but requires Linux expertise and incurs hosting and maintenance costs.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
 

Valuable Features

BigPanda enhances incident response with alert deduplication, platform integration, AI/ML, and custom dashboards for improved service reliability.
Nagios Core provides flexible, low-resource monitoring with customization, automation, efficient alerts, and integration support for reliable IT performance visibility.
The platform's AI analyzes alert sources and root causes, enhancing real-time incident management and enabling automated resolution.
Even during suppressions when other tools are unavailable, BigPanda provides alerts, enabling me to track incidents effectively, follow up, and resolve them promptly.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
You can monitor anything.
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
28th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (12th)
Nagios Core
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Network Monitoring Software (11th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.9%, down from 1.0% compared to the previous year. The mindshare of Nagios Core is 3.7%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ankit-Mathur - PeerSpot reviewer
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
Nishith-Vyas - PeerSpot reviewer
Valuable reporting and alert system with room for PDF export improvements
The NetEase reporting structure needs improvement, especially the availability report, which is weak. It should be generated automatically with minimal human intervention and should be exportable as a PDF. Besides that, an integrated PDF export feature for reports is necessary. Also, the alert mechanism and graphing mechanism need to be integrated properly into Nagios Core. Currently, integrating these requires advanced Linux knowledge. Integration of more visualization tools like Grafana and Prometheus for better graphing and visualization is also recommended.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
19%
Manufacturing Company
9%
Insurance Company
6%
Computer Software Company
15%
Financial Services Firm
9%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
What do you like most about Nagios Core?
What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about BigPanda vs. Nagios Core and other solutions. Updated: April 2025.
851,451 professionals have used our research since 2012.