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BigFix vs Ivanti Neurons for MDM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (26th), Patch Management (2nd)
Ivanti Neurons for MDM
Ranking in Unified Endpoint Management (UEM)
15th
Average Rating
7.2
Reviews Sentiment
6.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 34.4%, down from 41.0% compared to the previous year. The mindshare of BigFix is 5.4%, up from 4.6% compared to the previous year. The mindshare of Ivanti Neurons for MDM is 3.3%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Mahadi Ma - PeerSpot reviewer
Useful tunneling, beneficial enterprise integration, and priced well
The scalability of MobileIron UEM is good for on-premise and cloud deployments. MobileIron UEM has given the customer the ability to manage how many devices they have. If they have more than 10,000 devices, they need to upgrade the server. For example, they might need to upgrade the CPU or memory, et cetera. We have approximately 5,000 to 10,000 users using this solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the integration with the rest of Microsoft's products is a major win."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The most valuable feature is the UEM capabilities."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"Microsoft Intune is very stable due to its cloud-based infrastructure and its reliability in performance."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The most valuable feature of Microsoft Intune is patching-related capabilities."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"The patch management and the BigFix Inventory have been the most valuable features."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The technical support for BigFix is really amazing."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"The company provides great customer service."
"The products are quite good when they are operational."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The user interface is user-friendly."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The products are quite good when they are operational."
 

Cons

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"The current Intune reporting functionality could benefit from some improvements."
"It should be easier to define policies and comply with those policies."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"They need to integrate more with security options."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"UI needs an upgrade, feels very outdated."
"MobileIron UEM could improve the monitoring of devices."
"We would like the initial setup to be simpler."
"The release of new versions often goes in the wrong direction with Ivanti."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The interface is complicated and not very easy to use."
 

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"The price of Microsoft Intune is reasonable."
"Microsoft Intune is not cost-effective as a standalone product."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"We use Defender ATP and E5 licenses."
"Every customer used to purchase licenses based on their needs."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"We have a subscription-based contract with BigFix."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"Its price is very reasonable."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The license is subscription-based."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
33%
Financial Services Firm
11%
Government
8%
Computer Software Company
7%
Financial Services Firm
14%
Educational Organization
14%
Computer Software Company
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues ...
What is your experience regarding pricing and costs for MobileIron UEM?
This is not a cheap solution. I do not have exact pricing information as I am not responsible for this aspect.
What needs improvement with MobileIron UEM?
The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures ar...
What advice do you have for others considering MobileIron UEM?
My rating for the overall solution is six out of ten.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Frontier Airlines
Find out what your peers are saying about BigFix vs. Ivanti Neurons for MDM and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.