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BigFix vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (3rd), Unified Endpoint Management (UEM) (4th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (11th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.2%, up from 0.8% compared to the previous year. The mindshare of Intercept X Endpoint is 1.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of BigFix is its multi-platform support."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"BigFix is easy to use."
"Sophos Intercept X is a very effective solution and its being cloud-based is a benefit. Wherever my users are, I can apply policies to them. In the era of mobility, when users are out of the office or they're in different locations, it doesn't matter."
"Scalability is good."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"Very stable solution."
"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key."
"Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls."
"Synchronization with the firewall is most valuable."
"The most valuable feature of Sophos Intercept X is cloud management."
 

Cons

"We need a much better multi-tenant option."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"IBM has not focused on the Web Reports capabilities."
"I'm looking for them to make big web UI improvements."
"BigFix should improve its compatibility with other platforms, such as Linux."
"There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
"The Data Loss Prevention module can be better. It should also have threat hunting capabilities."
"It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources."
"Integration with firewall solutions could be better."
"The majority of our systems are MacBooks and their solution release cycle is slow to endorsing or support the MacBook's latest OS or hardware platform. For example, when Sophos macOS Big Sur version 11 was released, it took them a while to support this version of OS. A similar situation occurred when the MacBook M1 hardware CPU was released. They have not fully supported the native M1 CPU to this day. They need to speed up the solutions release cycle."
"Deployment on cloud needs to be carried out manually."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
 

Pricing and Cost Advice

"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The cost is slightly high."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The price is very fair."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price of this solution is reasonable."
"Its price depends on the scenario. It is very expensive, but it is not more expensive than other vendors. The price of Check Point and other vendors is much higher than Sophos."
"We renew the license for one year at $10,000."
"It is a high-cost solution."
"There is a license required to use this solution."
"The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
Computer Software Company
18%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Tivoli Endpoint Manager
Sophos Intercept X
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Flexible Systems
Find out what your peers are saying about BigFix vs. Intercept X Endpoint and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.