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BetterCloud vs OpenIAM Identity Governance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
14th
Average Rating
7.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (39th), SaaS Management Platforms (11th)
OpenIAM Identity Governance
Ranking in User Provisioning Software
15th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Identity Management (IM) (28th)
 

Mindshare comparison

As of June 2025, in the User Provisioning Software category, the mindshare of BetterCloud is 0.3%, up from 0.3% compared to the previous year. The mindshare of OpenIAM Identity Governance is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

PH
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
SM
Manages user identities and application access in a centralized way from a single console/portal
OpenIAM provides an Identity and Access Management platform which includes identity and access management (i.e., SSO, Multi-factor Authentication, password synchronization, and RBAC). Below are the features : Lower Cost of Implementation & Total Cost of Ownership: * OpenIAM uses tools, such as Groovy script to implement business rules, Grails to create new UI functionality, Activiti for workflow, PowerShell, etc. It also support web services. So it is important to find skilled technical resources readily and at reasonable cost in comparison to the large vendors, which use proprietary tools for developing custom connector or product customization as per business requirement. * OpenIAM is also based on Open Source technologies (i.e., JBoss, Apache, MySQL, CentOS), so Total Cost of Ownership is very low in comparison to other IAM products. * Compliance with standards simplifies integration. * Subscription-based license model. Ease of Use: OpenIAM offers a single unified Admin console and a single unified self-service portal for customers to use and manage the IAM suite (i.e. Identity Management, Access Management, and Multi-Factor Authentication). Modern Architecture: * Built from the ground up, not through acquisitions and proprietary technology. * SOA architecture * Cloud-enabled Enterprise Grade Product: Even though OpenIAM is based on Open Source technologies, it is: * Built on industry standards * Simplified integration * Uses established industry frameworks
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
University
14%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
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Also Known As

No data available
OpenIAM, OpenIAM IGA
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Citicorp, Deutsche Bank, Morgan Stanley, Marsh and McLennan, SBC Warburg, GE Electric Insurance, Tata Communications, NettBuss, AMSCAN, Time Warner, MultiPlan, Stater Bros., County of Orange - California, TUI Hotels, NV Energy, EMCOR Group, Previred
Find out what your peers are saying about One Identity, SailPoint, Saviynt and others in User Provisioning Software. Updated: May 2025.
856,873 professionals have used our research since 2012.