We performed a comparison between BackupAssist and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"I have found that the backups are usually very successful."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"Backup/archive to multiple locations."
"The most valuable feature of Unitrends for me is the automated feedback"
"It is an easy system to use. The support, if needed, is always willing to help."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"It is fairly stable."
"They have great support."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"The solution’s support and onboarding process needs to be improved."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"The solution's base operating system needs to be improved."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"There's a lot that can be made better. For example, it could be more scalable."
BackupAssist is ranked 27th in Backup and Recovery with 5 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. BackupAssist is rated 8.8, while Unitrends is rated 7.8. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our BackupAssist vs. Unitrends report.
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