BackupAssist vs OpenText Data Protector comparison

BackupAssist and OpenText are both solutions in the Backup and Recovery category. BackupAssist is ranked #71, while OpenText is ranked #26 with an average rating of 9.0. BackupAssist holds a 0.5% mindshare in BRS, compared to OpenText’s 0.9% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

806 Views
766 Comparison Views

100% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,452 Views
2,207 Comparison Views

80% willing to recommend

BackupAssist

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and BackupAssist are both prominent solutions in the data protection and backup market. According to user reviews, BackupAssist seems to have a more favorable edge in terms of features, whereas OpenText Data Protector is often praised for its support and pricing.

Features:OpenText Data Protector is appreciated for its comprehensive backup options and scalability. Its extensive configurations cater to highly customizable needs. BackupAssist garners attention for its ease of use and robust recovery features. Its intuitive operational capabilities and versatile backup options make it a standout choice.

Room for Improvement:OpenText Data Protector users suggest better documentation and an improved patch management process. Additionally, it could benefit from a more user-friendly interface. Feedback for BackupAssist highlights a need for enhanced cloud integration and more streamlined updates. Enhanced automation features are also suggested.

Ease of Deployment and Customer Service:OpenText Data Protector’s deployment is seen as more challenging due to its complexity, even though it has strong customer service support. BackupAssist receives higher marks for its straightforward setup process and reliable customer service.

Pricing and ROI:OpenText Data Protector is recognized for its more competitive pricing, but it has a longer setup time. BackupAssist’s higher initial cost is considered justified by users due to its advanced features and ease of use, providing a quicker ROI.

To learn more, read our detailed BackupAssist vs. OpenText Data Protector Report (Updated: December 2025).

Buyer's Guide

BackupAssist vs. OpenText Data Protector

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

71st

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (16th)

OpenText Data Protector

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.5%, up from 0.2% compared to the previous year. The mindshare of OpenText Data Protector is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
OpenText Data Protector	0.9%
BackupAssist	0.5%
Other	98.6%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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reviewer1751496

Project Manager and Technical Consultant at a computer software company with 201-500 employees

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The initial setup was relatively easy."

"The reliability of HP Data Protector is the most valuable feature for us."

"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."

"The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler."

"Backup of SAP/Oracle -- they are more robust than the competition."

"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."

"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."

"The most valuable feature is the capability to back up our SQL server."

More OpenText Data Protector pros

Cons

"In the future I would like to see more support for Linux."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."

"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."

"It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."

"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."

"The technical support is poor and should be improved."

"We faced some certification issues after we upgraded to version 10.2."

"VMware backup integration and cloud recovery is lacking."

"Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector."

More OpenText Data Protector cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"The licensing cost is too high."

"Pricing for Micro Focus Data Protector is reasonable."

"The licensing structure provides cost savings to business."

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"The product is cheaper than Commvault."

"It is fast, reliable, and its licensing policy is great."

"The solution requires paying for a license."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

Comparisons

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Compared 32% of the time

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Compared 24% of the time

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Compared 16% of the time

Dell PowerProtect Data Manager vs BackupAssist

Compared 15% of the time

IBM Spectrum Protect Plus vs BackupAssist

Compared 13% of the time

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Veeam Data Platform vs OpenText Data Protector

Compared 22% of the time

Commvault Cloud vs OpenText Data Protector

Compared 9% of the time

Dell Avamar vs OpenText Data Protector

Compared 5% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 5% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 5% of the time

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Product Reports

Buyer's Guide

BackupAssist

January 2026

Download BackupAssist product report

Buyer's Guide

OpenText Data Protector

January 2026

Download OpenText Data Protector product report

Also Known As

No data available

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

BackupAssist vs. OpenText Data Protector

December 2025

Free Report: BackupAssist vs. OpenText Data Protector

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