No more typing reviews! Try our Samantha, our new voice AI agent.

BackupAssist vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
63rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
BackupAssist0.8%
Other98.2%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"I would definitely recommend this solution to others."
"Now that we are using the solution, we get notified online when our backups are done."
"I have found that the backups are usually very successful."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"Data Protector was cheaper and would do what we needed to do."
"This solution is quite stable because we have only three users."
"The best and biggest improvement for us is that we can rely on the backups it provides."
"A few of the most valuable features for us are backup and restore, the SQL databases, and the exchange and VM's on tape libraries and disks."
"It is more user-friendly."
"It works excellently only with Oracle."
"Performs the backup properly and protects our data."
"What I like the most about this solution is that I can change and access the Oracle backup file."
 

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"Has a few problems working with snapshots time-outs and failed backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"This tool is also missing some configurations and functionalities that I want."
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
"Technical support process could be easier/technical web site."
"Data Protector's main single point of weakness is its GUI."
"We face challenges with its stability."
"The Data Protector software service shuts down randomly sometimes."
"I have SUSE XEN virtualization set up in my environment. HP Data Protector does not provide integration with it, and I would like to see it integrate with XEN in a future release."
 

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"The licensing cost is too high."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"It is more affordable compared to other vendors."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
22%
Construction Company
9%
Marketing Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

No data available
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about BackupAssist vs. OpenText Data Protector and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.