BackupAssist vs OpenText Data Protector comparison

BackupAssist and OpenText are both solutions in the Backup and Recovery category. BackupAssist is ranked #69, while OpenText is ranked #19 with an average rating of 8.0. BackupAssist holds a 0.4% mindshare in BRS, compared to OpenText’s 0.8% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

574 Views
540 Comparison Views

100% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,775 Views
1,527 Comparison Views

80% willing to recommend

BackupAssist

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and BackupAssist are both prominent solutions in the data protection and backup market. According to user reviews, BackupAssist seems to have a more favorable edge in terms of features, whereas OpenText Data Protector is often praised for its support and pricing.

Features:OpenText Data Protector is appreciated for its comprehensive backup options and scalability. Its extensive configurations cater to highly customizable needs. BackupAssist garners attention for its ease of use and robust recovery features. Its intuitive operational capabilities and versatile backup options make it a standout choice.

Room for Improvement:OpenText Data Protector users suggest better documentation and an improved patch management process. Additionally, it could benefit from a more user-friendly interface. Feedback for BackupAssist highlights a need for enhanced cloud integration and more streamlined updates. Enhanced automation features are also suggested.

Ease of Deployment and Customer Service:OpenText Data Protector’s deployment is seen as more challenging due to its complexity, even though it has strong customer service support. BackupAssist receives higher marks for its straightforward setup process and reliable customer service.

Pricing and ROI:OpenText Data Protector is recognized for its more competitive pricing, but it has a longer setup time. BackupAssist’s higher initial cost is considered justified by users due to its advanced features and ease of use, providing a quicker ROI.

To learn more, read our detailed BackupAssist vs. OpenText Data Protector Report (Updated: September 2025).

Buyer's Guide

BackupAssist vs. OpenText Data Protector

September 2025

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

69th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (14th)

OpenText Data Protector

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.4%, up from 0.2% compared to the previous year. The mindshare of OpenText Data Protector is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
OpenText Data Protector	0.8%
BackupAssist	0.4%
Other	98.8%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler."

"I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data."

"It works excellently only with Oracle."

"It's a good product that's pretty easy to use."

"The initial setup was relatively easy."

"Deduplication implementation with CAPA is very good."

"The initial setup is straightforward if you understand Data Protector."

"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."

More OpenText Data Protector pros

Cons

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."

"It's very expensive compared to Veeam and other similar solutions."

"The graphical interface needs to be improved."

"The technical support is poor and should be improved."

"Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware based instant recovery, client recovery, and cloud ability. Now there is no cloud ability."

"Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector."

"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."

"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."

More OpenText Data Protector cons

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There is a perpetual license involved in addition to support which needs to be renewed annually."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"The license for the solution is very expensive compared to the other products in the market."

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"It is more affordable compared to other vendors."

"The solution requires paying for a license."

"The licensing structure provides cost savings to business."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Manufacturing Company

11%

Performing Arts

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

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What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

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Comparisons

Veeam Data Platform vs BackupAssist

Compared 65% of the time

Acronis Cyber Protect vs BackupAssist

Compared 35% of the time

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Veeam Data Platform vs OpenText Data Protector

Compared 42% of the time

Commvault Cloud vs OpenText Data Protector

Compared 12% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 9% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 8% of the time

Dell Avamar vs OpenText Data Protector

Compared 6% of the time

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Product Reports

Buyer's Guide

BackupAssist

October 2025

Download BackupAssist product report

Buyer's Guide

OpenText Data Protector

September 2025

Download OpenText Data Protector product report

Also Known As

No data available

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

BackupAssist vs. OpenText Data Protector

September 2025

Free Report: BackupAssist vs. OpenText Data Protector

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