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Azure Backup vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.8
Azure Backup offers cost-effective solutions with immediate security benefits and long-term savings, despite occasionally high licensing costs.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
 

Customer Service

Sentiment score
7.4
Azure Backup's customer service is well-rated but faces criticism for response times and support quality variability.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
The support from Microsoft is actually good; I have had positive experiences with it.
Project Manager at Capgemini
I think the technical support by Microsoft is good overall.
Senior Analyst at ESRI INDIA
The technical support from Microsoft is good
Senior Infrastructure Engineer at MIC Global
 

Scalability Issues

Sentiment score
6.7
Azure Backup is highly scalable, suitable for all business sizes, and appreciates for seamless expansion and adaptability in varying environments.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
Azure Backup is scalable since it is a global solution.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The scalability of Azure Backup is quite easy and affordable to scale, with many improved features like data transfer.
Project Manager at Capgemini
 

Stability Issues

Sentiment score
6.5
Azure Backup maintains high stability with few issues, outperforming traditional systems, though minor challenges are efficiently resolved.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
I would rate the stability of Azure Backup as nine out of ten; it shows high stability in my experience.
Senior Infrastructure Engineer at MIC Global
Azure Backup is stable for Microsoft environments.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
 

Room For Improvement

Azure Backup needs better VM/database support, pricing, performance, third-party integration, notifications, reporting, ransomware protection, and application-level options.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
Azure Backup needs improvements for specific backup options beyond just full VM snapshots.
Project Manager at Capgemini
It is not a perfect tool for restoring SQL databases since it requires replacing everything instead of restoring specific files.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The reporting functionality of Azure Backup needs improvement.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
 

Setup Cost

Azure Backup pricing varies by usage and environment, offering integration with Microsoft, and requires management to avoid extra costs.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
Azure Backup is expensive relative to the value we get from it.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The pricing of Azure Backup is fine; it is a low-cost solution.
Senior Infrastructure Engineer at MIC Global
 

Valuable Features

Azure Backup is valued for its security, integration, scalability, cost-efficiency, and user-friendly interface, offering enhanced data protection.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
Another valuable feature is its retention policies, which offer both archive and standard options.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
The benefits I see from Azure Backup are that this solution is beneficial; we can access the data or files in Azure Backup anywhere, anytime.
Project Manager at Capgemini
Azure Backup does support incremental backups, offering both incremental and full backup options.
Senior Analyst at ESRI INDIA
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
17th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
No ranking in other categories
NetApp Cloud Backup
Ranking in Backup and Recovery
29th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Backup (34th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.3%, down from 3.4% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Azure Backup1.3%
NetApp Cloud Backup0.7%
Other98.0%
Backup and Recovery
 

Featured Reviews

Sanjay Sahu - PeerSpot reviewer
Project Manager at Capgemini
Has supported secure data storage with incremental backups and centralized monitoring
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
7%
Computer Software Company
7%
Construction Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise24
No data available
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Information Not Available
Find out what your peers are saying about Azure Backup vs. NetApp Cloud Backup and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.