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Azure Backup vs Dell PowerProtect Backup Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.8
Azure Backup offers cost-effective solutions with immediate security benefits and long-term savings, despite occasionally high licensing costs.
Sentiment score
5.8
Dell PowerProtect enhances efficiency and reduces costs via cloud management, storage optimization, and reliable, rapid data recovery.
Storage savings have been approximately fifty to seventy percent reduction in backup storage through compression and deduplication.
Server Administrator at a outsourcing company with 51-200 employees
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Pre Sales Manager at a tech services company with 51-200 employees
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
VP Of Security at NatureFresh™ Farms
 

Customer Service

Sentiment score
7.4
Azure Backup's customer service is well-rated but faces criticism for response times and support quality variability.
Sentiment score
4.8
Dell PowerProtect Backup Services receives mixed reviews, praised for server-side support but criticized for desktop response delays.
The support from Microsoft is actually good; I have had positive experiences with it.
Project Manager at Capgemini
The technical support from Microsoft is good
Senior Infrastructure Engineer at MIC Global
I think the technical support by Microsoft is good overall.
Senior Analyst at ESRI INDIA
The skill of the support is good, but the response time is something that needs to be better.
Oficial Senior at a financial services firm with 1,001-5,000 employees
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
VP Of Security at NatureFresh™ Farms
I've always rated Dell with excellent support.
System Administrator
 

Scalability Issues

Sentiment score
6.7
Azure Backup is highly scalable, suitable for all business sizes, and appreciates for seamless expansion and adaptability in varying environments.
Sentiment score
5.7
Dell PowerProtect Backup Services offers scalable, efficient performance across multi-clouds, excelling in hybrid settings with centralized management advantages.
Azure Backup is scalable since it is a global solution.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The scalability of Azure Backup is quite easy and affordable to scale, with many improved features like data transfer.
Project Manager at Capgemini
The one thing that we found is that they were not scalable.
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services handles multi-cloud workloads efficiently across edge, core, and cloud environments with centralized management and consistent data protection policies.
Server Administrator at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
Pre Sales Manager at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
6.5
Azure Backup maintains high stability with few issues, outperforming traditional systems, though minor challenges are efficiently resolved.
Sentiment score
8.1
Dell PowerProtect offers reliable cloud backup, regional replication, encryption, ransomware protection, and prompt support for minor issues.
I would rate the stability of Azure Backup as nine out of ten; it shows high stability in my experience.
Senior Infrastructure Engineer at MIC Global
Azure Backup is stable for Microsoft environments.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
Pre Sales Manager at a tech services company with 51-200 employees
The platform has provided consistent backup solution performance and reliable recovery capabilities.
Server Administrator at a outsourcing company with 51-200 employees
There's never an issue with the data, so the encryption works excellently.
System Administrator
 

Room For Improvement

Azure Backup needs better VM/database support, pricing, performance, third-party integration, notifications, reporting, ransomware protection, and application-level options.
Dell PowerProtect Backup Services aims to improve integration, performance, security, and flexibility for enhanced operational efficiency and user experience.
It is not a perfect tool for restoring SQL databases since it requires replacing everything instead of restoring specific files.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
Azure Backup needs improvements for specific backup options beyond just full VM snapshots.
Project Manager at Capgemini
The reporting functionality of Azure Backup needs improvement.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
allowing us to get that final single pane of glass to function with everything in the product suite
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services could improve by providing more proactive alerts and predictive monitoring to identify potential issues before they impact operations.
Server Administrator at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
Oficial Senior at a financial services firm with 1,001-5,000 employees
 

Setup Cost

Azure Backup pricing varies by usage and environment, offering integration with Microsoft, and requires management to avoid extra costs.
Dell PowerProtect offers cost-effective backup services with strong features, though cloud pricing could be more competitive.
Azure Backup is expensive relative to the value we get from it.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The pricing of Azure Backup is fine; it is a low-cost solution.
Senior Infrastructure Engineer at MIC Global
The main areas for improvement are providing more flexible licensing options, simpler pricing, and more cost-efficient scaling for growing cloud workloads.
Server Administrator at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services costs us around 10 grand.
System Administrator
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
Pre Sales Manager at a tech services company with 51-200 employees
 

Valuable Features

Azure Backup is valued for its security, integration, scalability, cost-efficiency, and user-friendly interface, offering enhanced data protection.
Dell PowerProtect Backup Services provides secure, scalable, and cost-effective multi-cloud backup with centralized management, reducing operational complexities.
The most valuable feature of Azure Backup is its simplicity.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
It has a good impact on our cost savings and operational efficiency as it is a low-cost solution.
Senior Infrastructure Engineer at MIC Global
The benefits I see from Azure Backup are that this solution is beneficial; we can access the data or files in Azure Backup anywhere, anytime.
Project Manager at Capgemini
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
VP Of Security at NatureFresh™ Farms
The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware.
Server Administrator at a outsourcing company with 51-200 employees
The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.
System Administrator
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
No ranking in other categories
Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
24th
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sanjay Sahu - PeerSpot reviewer
Project Manager at Capgemini
Has supported secure data storage with incremental backups and centralized monitoring
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Automated cloud backups have strengthened ransomware recovery and reduced laptop data loss
The best features Dell PowerProtect Backup Services offers include source-side deduplication. The lightweight agent resides on the client, deduplicates data locally before transmitting, and only uploads the unique or modified blocks, which drastically minimizes bandwidth utilization and saves the cloud storage footprint, rather than transferring massive data blocks over the internet and duplicating them at the storage target. Another valuable feature is the air-gapped encrypted storage. The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware. The zero egress restore model is also significant. A massive pain point with cloud-native storage is the fee structure, but Dell PowerProtect Backup Services stands out by allowing unlimited full restore points without charging data egress fees, which represents a huge cost to enterprises. Unified multi-workload management provides the ability to control data from Microsoft 365, SaaS applications, distributed employee laptops, or virtual machine servers in a single centralized pane of glass, which eliminates the need to jump between different backup solutions. The impact of Dell PowerProtect Backup Services on my organization has been positive. The backup process has become more reliable and automated, reducing the need for manual intervention and lowering the risk of missed backups. Recovery time has improved, allowing us to restore critical systems and data much faster during incidents. The platform's deduplication and compression capabilities have helped us reduce storage costs while optimizing backup efficiency. Additionally, its centralized management and reporting gives us visibility into our data protection environment, making it easier to monitor compliance and identify potential issues before they become problems.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
9%
Computer Software Company
6%
Outsourcing Company
30%
Construction Company
25%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise24
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
What needs improvement with Azure Backup?
Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...
What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
Regarding my experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services, it is quite positive. While the initial investment and licensing cost are higher than some alt...
What needs improvement with Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services could be improved in several areas. The user interface could be simplified to make day-to-day administration and troubleshooting more intuitive. Reporting and anal...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services is generally used for cloud native data protection and securing SaaS applications like Microsoft 365. It operates as a fully managed backup-as-a-service, allowing ...
 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Information Not Available
Find out what your peers are saying about Azure Backup vs. Dell PowerProtect Backup Services and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.