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Dell NetWorker vs Dell PowerProtect Backup Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
42nd
Average Rating
9.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
AA
Pre Sales Manager at a tech services company with 51-200 employees
Cloud backup has simplified protecting hybrid, endpoint, and office data while cutting overhead
Areas for improvement could include having SaaS backups for Office 365 to back up on-premises. The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center. Because everything is happening on the Microsoft cloud and Azure, if this feature is supported in a simple way, it would be very beneficial. Another idea for improvement is flexibility to be supported across different hyperscalers. Currently, it is supported in AWS. I understand that this may be irrelevant for customers because everything at the end of the day is managed by Dell. However, some customers may have subscriptions that they need to use. If there were another option in Azure or something similar, it would provide additional flexibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm very satisfied with Dell's technical support."
"The initial setup is completely easy, not hard at all."
"Technical support for this solution is very good; they are nice people and whenever we need support, they turn up and investigate, and within an hour they will start an investigation."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"It is the best umbrella, serving the best applications."
"The response time of the tech support is swift. The support is fantastic."
"The support of Dell EMC NetWorker is very good."
"The initial setup is very easy. It's incredibly fast."
"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"Some of the returns on investment I see with this product are security and saving time."
"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."
 

Cons

"There are too many reboots and the software requires constant updating - just like Windows. I don't like that so I feel that it isn't very stable."
"This is an expensive solution, in addition to which, the interface is not user-friendly."
"The configuration is too complex."
"The solution could improve by having more integration."
"There are too many reboots and the software requires constant updating."
"The management of Dell Networker is quite cumbersome."
"We are able to do direct backups, but analyzing the logs is not straightforward."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."
"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."
"I think the pricing could be better, or they could improve support, automations, or customizations."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is not very expensive and not very cheap."
"The pricing of the solution is not the cheapest compared to other similar solutions. The Networker is available as a component of the Dell EMC Data Protection Suite package and it should have the ability to be purchased separately."
"You have to buy the deduplication software separately from the license."
"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
"The price is a little on the high side, but it's reliable and provides a good service."
"There is a licensing fee."
"We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
12%
Manufacturing Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
From what I know of the pricing. Dell PowerProtect Backup Services costs us around 10 grand. I think it was $10,000 initially. For what it does, it's worth it. It provides that reliability, so it i...
What needs improvement with Dell PowerProtect Backup Services?
Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customiz...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services is what we use in the development and testing environment to protect any virtual machines in the OpenShift environment and Kubernetes. Currently, Dell PowerProtect...
 

Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Information Not Available
Find out what your peers are saying about Dell NetWorker vs. Dell PowerProtect Backup Services and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.