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Axway AMPLIFY Managed File Transfer vs Files.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Axway AMPLIFY MFT boosts ROI by reducing staff, enhancing efficiency, saving time, speeding issue resolution, and strengthening compliance.
Sentiment score
4.1
Files.com enhances efficiency and reduces costs, though quantifying savings remains challenging without precise data tracking.
Regarding risk mitigation and compliance, features like encryption, audit trails, and role-based access have lowered the likelihood of compliance issues.
Senior System Analyst at a manufacturing company with 10,001+ employees
I have definitely seen a return on investment with Axway AMPLIFY Managed File Transfer because a lot of scripts used to be needed for file transfers, but now it is all managed on one system online, which is where we saved a lot of costs.
Tech lead at BNP Paribas
I have seen a return on investment using Files.com over other methods, saving money and time.
Chief Executive Officer at Verified Backups
However, I know it's definitely saved time, and everybody's happy with it, as it serves as a one-stop solution for most things that we need to do.
IT Manager at a non-profit with 51-200 employees
I have seen a return on investment as it has helped us streamline what we do; there's obviously some cost-cutting that takes place because of the time we save.
Director at Kitten D'Amour
 

Customer Service

Sentiment score
7.6
Axway AMPLIFY support is praised for efficiency and responsiveness, though weekend availability and unresolved issues are noted.
Sentiment score
7.8
Files.com excels in customer support with prompt, expert service, especially in technical areas like API integration and cloud storage.
They have been especially helpful with troubleshooting complex scenarios and assisting with best practice recommendations.
Senior System Analyst at a manufacturing company with 10,001+ employees
The customer service rating is a ten out of ten, as they are pretty quick and accurate in supporting technical issues.
Lead Consultant at Infosys
Files.com's customer support is excellent, second to none.
IT Manager at a non-profit with 51-200 employees
The tech support team is willing to work directly with clients to connect APIs.
EVP at a financial services firm with 11-50 employees
 

Scalability Issues

Sentiment score
7.0
Axway AMPLIFY MFT is scalable and adaptable, efficiently handling high transfer volumes with auto-scaling and API integration capabilities.
Sentiment score
6.8
Files.com is scalable, user-friendly, enables easy integration, and meets organizational needs, despite occasional large-scale upload challenges.
The platform scales well both horizontally and vertically, making it suitable for enterprise environments with evolving transfer needs.
Senior System Analyst at a manufacturing company with 10,001+ employees
We can roll up to about ten instances and handle a lot of file transfers.
Tech lead at BNP Paribas
From one to ten, the scalability rating is a ten.
Lead Consultant at Infosys
Files.com's scalability is very easy to manage, as they have child domains or child sites within the main site that I can expand on the fly without needing any technical support.
IT Manager at a non-profit with 51-200 employees
It is easy to scale in a few ways, such as simply onboarding new customers quickly
Chief Executive Officer at Verified Backups
 

Stability Issues

Sentiment score
8.3
Axway AMPLIFY Managed File Transfer is stable, though performance hinges on capacity planning, infrastructure, and database maintenance.
Sentiment score
8.2
Files.com is praised for its perfect stability, with zero downtime, no bugs, and 100% uptime reliability.
Axway AMPLIFY Managed File Transfer has demonstrated excellent stability with minimal unplanned outages or system failures.
Senior System Analyst at a manufacturing company with 10,001+ employees
Axway AMPLIFY Managed File Transfer is pretty stable, and I would not have to log in day in and day out just for downtimes or anything.
Tech lead at BNP Paribas
Files.com is pretty reliable, and we have not faced any downtime or any bug.
Lead Consultant at Infosys
I haven't seen any lagging, crashing, downtime, or any sort of instability with Files.com.
Founder and CEO at DMajor Productions Ltd
 

Room For Improvement

Axway AMPLIFY MFT needs enhanced monitoring, scalability, API integration, scheduling, and improved usability for better functionality and experience.
Users seek simplified data access, clearer user management, easier share links, and more flexible pricing on Files.com.
An expanded API and automation would make it easier to integrate with DevOps tools to reduce manual tasks.
Senior System Analyst at a manufacturing company with 10,001+ employees
There are a few features which are missing, perhaps including easier configuration for some of the protocols or file transfers.
Tech lead at BNP Paribas
My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform.
Founder and CEO at DMajor Productions Ltd
The features you want to have, such as 24/7 premium technical support or data security standards, are included in their costly packages that need to be subscribed to.
Lead Consultant at Infosys
One area where Files.com can be improved is that it has a very expensive cost model.
Sales and Business Development at The Dot
 

Setup Cost

Axway AMPLIFY offers robust features and service, with pricing aligned with the market, despite higher costs for enterprise users.
Enterprise buyers find Files.com pricing fair, appreciating flexible licensing and discounts despite some noting higher costs over time.
They bill us for the number of files we transfer instead of the environments we install, so it's value for money.
Tech lead at BNP Paribas
The AWS Marketplace subscription model made the initial setup cost lower and reduced the administration overhead for licenses.
Senior System Analyst at a manufacturing company with 10,001+ employees
I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user accounts to receive a discount.
Chief Executive Officer at Verified Backups
I thought it was a very fair price, and we've been there three years, ready, eager, and excited to sign up for another three years with an increased license count, which I think is going to increase by 200.
IT Manager at a non-profit with 51-200 employees
A couple of years into use, the price did go up more than anticipated, but not more than the value of the platform was seen to be worth.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
 

Valuable Features

Axway AMPLIFY MFT provides secure, scalable, and flexible file transfer with extensive protocol support, automation, and user-friendly management.
Files.com provides secure, efficient file sharing with intuitive interface, strong integrations, robust permissions, and reliable technical support.
Axway AMPLIFY Managed File Transfer has positively impacted my organization because it has effectively provided us with all of the work logs and made us very compatible with the outside world while enforcing security standards inside the company.
Tech lead at BNP Paribas
Scalability and centralized management allow us to manage multiple partners and high volume from a single platform while maintaining strong security and visibility.
Senior System Analyst at a manufacturing company with 10,001+ employees
The encryption, decryption on the fly, live links and inboxes stand out as great features.
IT Manager at a non-profit with 51-200 employees
When I say technical support is phenomenal, I recall when I was first evaluating Files.com and was not yet a paying customer; I had a couple of really good thirty-minute tech support phone calls or Zooms from some of the different tech people at Files.com while setting it up on my AWS server to receive files from my clients.
Chief Executive Officer at Verified Backups
The biggest use case is integrating with S3 as either a mount point or a sync point so that file gateways can present those files to systems that use SMB/CIFS shares on a Windows environment.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
 

Categories and Ranking

Axway AMPLIFY Managed File ...
Ranking in Managed File Transfer (MFT)
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Files.com
Ranking in Managed File Transfer (MFT)
8th
Average Rating
9.2
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed File Transfer (MFT) category, the mindshare of Axway AMPLIFY Managed File Transfer is 3.8%, down from 4.1% compared to the previous year. The mindshare of Files.com is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Files.com0.7%
Axway AMPLIFY Managed File Transfer3.8%
Other95.5%
Managed File Transfer (MFT)
 

Featured Reviews

Manikanth Reddykistammagari - PeerSpot reviewer
Senior System Analyst at a manufacturing company with 10,001+ employees
Centralized monitoring has improved secure file transfers and supports proactive operations
Centralized monitoring and alerting make it easier and quicker to identify failed or delayed transfers. Axway AMPLIFY Managed File Transfer has secure protocol support like SFTP, FTPS, and HTTPS, which allow safe data exchange with different partners. These features have positively impacted the organization by improving transfer reliability, strengthening security and compliance, reducing manual effort, and enabling faster issue resolutions. This helps ensure consistent delivery and better partner satisfaction. The automation and scheduling capability is especially valuable as it allows us to standardize recurring transfers, reduce manual interventions, and minimize errors. I also appreciate the retry and recovery mechanism, which helps ensure files are delivered when there are temporary network or partner-side issues. Axway AMPLIFY Managed File Transfer's scalability and centralized management allow us to manage multiple partners and high volume from a single platform while maintaining strong security and visibility. Overall, the feature set helps us keep transfers reliable, secure, and easy to support in a production environment.
Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
11%
Retailer
9%
Healthcare Company
9%
Computer Software Company
21%
Real Estate/Law Firm
18%
Wholesaler/Distributor
16%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What do you like most about Axway AMPLIFY Managed File Transfer?
The product is simple for encrypting data transfer of all the assets in our system.
What is your experience regarding pricing and costs for Axway AMPLIFY Managed File Transfer?
My experience with pricing, setup cost, and licensing was good; I would say it is a little pricey, but the value for money is always there. They bill us for the number of files we transfer instead ...
What needs improvement with Axway AMPLIFY Managed File Transfer?
Axway AMPLIFY Managed File Transfer can be improved with more logging or easier onboarding. I give it a nine out of ten because there are a few features which are missing, perhaps including easier ...
What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing has been positive; I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user account...
What needs improvement with Files.com?
Most of the content is pretty well listed on their portal. The only thing is that their pricing may be somewhat not suitable for many customers. I find it a little costly. For a small organization,...
What is your primary use case for Files.com?
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure...
 

Also Known As

SecureTransport, Axway SecureTransport, AMPLIFY MFT
No data available
 

Overview

 

Sample Customers

BNP Paribas Securities Services, Bollor_, E.ON AG Group, BMW Group, IdenTrust, Gassco, International Post Corporation, SNCF, DB Schenker Logistics, Logius, CSCA, La Poste
Information Not Available
Find out what your peers are saying about Axway AMPLIFY Managed File Transfer vs. Files.com and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.