

Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Regarding risk mitigation and compliance, features like encryption, audit trails, and role-based access have lowered the likelihood of compliance issues.
I have definitely seen a return on investment with Axway AMPLIFY Managed File Transfer because a lot of scripts used to be needed for file transfers, but now it is all managed on one system online, which is where we saved a lot of costs.
I have seen the highest return on investment with Axway AMPLIFY Managed File Transfer because we use it every day, and it saves a lot of time.
Files.com saved our time and our resources.
I have seen a return on investment using Files.com over other methods, saving money and time.
We have seen a return on investment, as our average time saving per week, when looked at across the whole year, saves us an average of 24 days in the whole year from a work perspective, which is equivalent to a saving of £19,000.
They have been especially helpful with troubleshooting complex scenarios and assisting with best practice recommendations.
On a scale of 1 to 10, I rate the customer support for Axway AMPLIFY Managed File Transfer a 10.
We provide technical support related to the flows that are implemented, and we are implementing the flows while providing technical support to customers.
The customer service rating is a ten out of ten, as they are pretty quick and accurate in supporting technical issues.
The documentation is incredible, and their willingness to expand upon existing features or implement new features based on requests is an incredible value.
Files.com's customer support is excellent, second to none.
The platform scales well both horizontally and vertically, making it suitable for enterprise environments with evolving transfer needs.
We can roll up to about ten instances and handle a lot of file transfers.
During huge file transfers, the system sometimes becomes very slow when the load increases, especially when integrating with Flow Manager, causing flow deployment to slow down.
From one to ten, the scalability rating is a ten.
Since starting to use it, it has been growing with us, managing increased connections and data payloads effortlessly.
Files.com's scalability is very easy to manage, as they have child domains or child sites within the main site that I can expand on the fly without needing any technical support.
Axway AMPLIFY Managed File Transfer has demonstrated excellent stability with minimal unplanned outages or system failures.
Secure Transport is very stable and user-friendly.
Axway AMPLIFY Managed File Transfer is pretty stable, and I would not have to log in day in and day out just for downtimes or anything.
Files.com is pretty reliable, and we have not faced any downtime or any bug.
It maintains 100% uptime.
As far as uptime and reliability, it has been excellent.
An expanded API and automation would make it easier to integrate with DevOps tools to reduce manual tasks.
There are a few features which are missing, perhaps including easier configuration for some of the protocols or file transfers.
It would be beneficial to improve integration capabilities, potentially add more built-in connectors, and include some AI capabilities.
Some UI functionalities, including file automations, could have a richer set of commands for scripting improvements and better visualization for building automations.
My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform.
The features you want to have, such as 24/7 premium technical support or data security standards, are included in their costly packages that need to be subscribed to.
They bill us for the number of files we transfer instead of the environments we install, so it's value for money.
The AWS Marketplace subscription model made the initial setup cost lower and reduced the administration overhead for licenses.
My experience with pricing, setup cost, and licensing for Axway AMPLIFY Managed File Transfer has been very reasonable.
I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user accounts to receive a discount.
Regarding pricing and setup costs, they have been favorable for our size, with minimal setup involved since it is a SaaS-based system, and licensing is straightforward and easy to manage.
I thought it was a very fair price, and we've been there three years, ready, eager, and excited to sign up for another three years with an increased license count, which I think is going to increase by 200.
Axway AMPLIFY Managed File Transfer has positively impacted my organization because it has effectively provided us with all of the work logs and made us very compatible with the outside world while enforcing security standards inside the company.
Scalability and centralized management allow us to manage multiple partners and high volume from a single platform while maintaining strong security and visibility.
Axway AMPLIFY Managed File Transfer saves a lot of time. If a human were to take a file from a destination, it would take time to search, log in, and place it in our server. It definitely takes a lot of time. A human might take two hours of time, but Axway AMPLIFY Managed File Transfer will do it in two minutes if configured properly.
The encryption, decryption on the fly, live links and inboxes stand out as great features.
When I say technical support is phenomenal, I recall when I was first evaluating Files.com and was not yet a paying customer; I had a couple of really good thirty-minute tech support phone calls or Zooms from some of the different tech people at Files.com while setting it up on my AWS server to receive files from my clients.
The biggest use case is integrating with S3 as either a mount point or a sync point so that file gateways can present those files to systems that use SMB/CIFS shares on a Windows environment.
| Product | Mindshare (%) |
|---|---|
| Files.com | 1.4% |
| Axway AMPLIFY Managed File Transfer | 4.3% |
| Other | 94.3% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Axway AMPLIFY Managed File Transfer offers secure, scalable, and automated file transfer solutions with centralized monitoring, real-time visibility, and compliance-driven customization.
Axway AMPLIFY Managed File Transfer enhances secure file exchanges across partners and systems with support for protocols like SFTP and FTPS. It offers centralized monitoring, real-time file tracking with color-coded status indicators, and automated scheduling. Users appreciate its support for encrypted transfers, performance monitoring, and reduced failure rates. Customization options ensure compliance with security protocols. However, improvements in API invocation scalability, a better interface, navigation, troubleshooting, and granular alerting are needed. High-volume data handling requires enhancements, alongside expanded APIs and better integration with DevOps tools.
What features enhance Axway AMPLIFY Managed File Transfer?Industries deploying Axway AMPLIFY Managed File Transfer use it for large-scale data exchange, secure file modification, transformation, and compliant transactions. Effective for cloud-hosted environments and robust internal communication, it supports encrypted transfers and manages global data exchanges.
Files.com streamlines file management for businesses by offering a cloud-based platform with robust security and collaboration tools, enhancing efficiency in data handling and sharing.
Files.com provides a secure, centralized environment for storing, managing, and sharing files. With its diverse integrations, Files.com caters to industries needing reliable file workflows and compliance with stringent data security standards. It prioritizes ease of integration with existing tech stacks to simplify file sharing and automate workflows, reducing manual tasks. Focusing on security, Files.com protects sensitive data while facilitating seamless collaboration among team members, whether working remotely or co-located.
What are Files.com’s most noteworthy features?
What benefits and ROI can users expect from Files.com?
Files.com’s versatility is reflected in its application across industries like finance, healthcare, and software development, where secure data handling and compliance are paramount. By automating workflows and improving collaboration, Files.com supports critical data processes tailored to each industry’s specific requirements, enhancing productivity and ensuring data governance.
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