No more typing reviews! Try our Samantha, our new voice AI agent.

Axway AMPLIFY Managed File Transfer vs Files.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Axway AMPLIFY Managed File Transfer boosts efficiency, cuts costs, and enhances security, providing significant ROI for organizations.
Sentiment score
5.0
Files.com enhances efficiency, reduces costs, and allows resource reallocation, despite challenges in quantifying exact ROI and cost savings.
Regarding risk mitigation and compliance, features like encryption, audit trails, and role-based access have lowered the likelihood of compliance issues.
Senior System Analyst at a manufacturing company with 10,001+ employees
I have definitely seen a return on investment with Axway AMPLIFY Managed File Transfer because a lot of scripts used to be needed for file transfers, but now it is all managed on one system online, which is where we saved a lot of costs.
Tech lead at BNP Paribas
I have seen the highest return on investment with Axway AMPLIFY Managed File Transfer because we use it every day, and it saves a lot of time.
Associate at Ltim
Files.com saved our time and our resources.
Network Engineer at a manufacturing company with 10,001+ employees
I have seen a return on investment using Files.com over other methods, saving money and time.
Chief Executive Officer at Verified Backups
We have seen a return on investment, as our average time saving per week, when looked at across the whole year, saves us an average of 24 days in the whole year from a work perspective, which is equivalent to a saving of £19,000.
Head of Data at Maze Media
 

Customer Service

Sentiment score
7.4
Axway AMPLIFY's support is praised for expertise and promptness, though some want weekend aid; premium users get 24/7 service.
Sentiment score
7.8
Files.com is praised for exceptional customer service, knowledgeable support, effective communication, and strong documentation, despite some usability concerns.
They have been especially helpful with troubleshooting complex scenarios and assisting with best practice recommendations.
Senior System Analyst at a manufacturing company with 10,001+ employees
On a scale of 1 to 10, I rate the customer support for Axway AMPLIFY Managed File Transfer a 10.
Associate at Ltim
We provide technical support related to the flows that are implemented, and we are implementing the flows while providing technical support to customers.
Associate Consultant at a tech vendor with 10,001+ employees
The customer service rating is a ten out of ten, as they are pretty quick and accurate in supporting technical issues.
Lead Consultant at Infosys
The documentation is incredible, and their willingness to expand upon existing features or implement new features based on requests is an incredible value.
Infrastructure Administrator at Optimed Health Partners
Files.com's customer support is excellent, second to none.
IT Manager at a non-profit with 51-200 employees
 

Scalability Issues

Sentiment score
5.7
Axway AMPLIFY MFT efficiently scales resources despite mixed results in large transfers, handling vast file volumes and partner expansion.
Sentiment score
7.0
Files.com is highly scalable, user-friendly, supporting various needs and sizes efficiently, though some infrastructure integration challenges exist.
The platform scales well both horizontally and vertically, making it suitable for enterprise environments with evolving transfer needs.
Senior System Analyst at a manufacturing company with 10,001+ employees
We can roll up to about ten instances and handle a lot of file transfers.
Tech lead at BNP Paribas
During huge file transfers, the system sometimes becomes very slow when the load increases, especially when integrating with Flow Manager, causing flow deployment to slow down.
Associate Consultant at a tech vendor with 10,001+ employees
From one to ten, the scalability rating is a ten.
Lead Consultant at Infosys
Since starting to use it, it has been growing with us, managing increased connections and data payloads effortlessly.
Senior Director Information Architecture at a consultancy with 11-50 employees
Files.com's scalability is very easy to manage, as they have child domains or child sites within the main site that I can expand on the fly without needing any technical support.
IT Manager at a non-profit with 51-200 employees
 

Stability Issues

Sentiment score
8.2
Axway AMPLIFY MFT is stable and efficient, with minimal issues; manual intervention needed for multiplied transfers or database problems.
Sentiment score
8.7
Files.com is praised for its stability, excellent uptime, reliable performance, and high user satisfaction with minimal issues.
Axway AMPLIFY Managed File Transfer has demonstrated excellent stability with minimal unplanned outages or system failures.
Senior System Analyst at a manufacturing company with 10,001+ employees
Secure Transport is very stable and user-friendly.
Associate Consultant at a tech vendor with 10,001+ employees
Axway AMPLIFY Managed File Transfer is pretty stable, and I would not have to log in day in and day out just for downtimes or anything.
Tech lead at BNP Paribas
Files.com is pretty reliable, and we have not faced any downtime or any bug.
Lead Consultant at Infosys
It maintains 100% uptime.
Senior Director Information Architecture at a consultancy with 11-50 employees
As far as uptime and reliability, it has been excellent.
Director of Technology at C.I.A. Services, Inc.
 

Room For Improvement

Axway AMPLIFY MFT requires enhancements in file handling, user interface, monitoring, integration, and documentation for improved performance and usability.
Improvements needed in UI, navigation, integration, and documentation; users seek cost-efficiency, easier setup, and clearer error alerts.
An expanded API and automation would make it easier to integrate with DevOps tools to reduce manual tasks.
Senior System Analyst at a manufacturing company with 10,001+ employees
There are a few features which are missing, perhaps including easier configuration for some of the protocols or file transfers.
Tech lead at BNP Paribas
It would be beneficial to improve integration capabilities, potentially add more built-in connectors, and include some AI capabilities.
Managing Director at Tegra Solutions
Some UI functionalities, including file automations, could have a richer set of commands for scripting improvements and better visualization for building automations.
Senior Director Information Architecture at a consultancy with 11-50 employees
My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform.
Founder and CEO at DMajor Productions Ltd
The features you want to have, such as 24/7 premium technical support or data security standards, are included in their costly packages that need to be subscribed to.
Lead Consultant at Infosys
 

Setup Cost

Axway AMPLIFY MFT offers cost-effective AWS Marketplace pricing with robust features, varying licenses, and annual support renewal.
Files.com offers fair and flexible pricing with minimal setup, making it a favorable choice for enterprise file management.
They bill us for the number of files we transfer instead of the environments we install, so it's value for money.
Tech lead at BNP Paribas
The AWS Marketplace subscription model made the initial setup cost lower and reduced the administration overhead for licenses.
Senior System Analyst at a manufacturing company with 10,001+ employees
My experience with pricing, setup cost, and licensing for Axway AMPLIFY Managed File Transfer has been very reasonable.
Associate at Ltim
I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user accounts to receive a discount.
Chief Executive Officer at Verified Backups
Regarding pricing and setup costs, they have been favorable for our size, with minimal setup involved since it is a SaaS-based system, and licensing is straightforward and easy to manage.
Senior Director Information Architecture at a consultancy with 11-50 employees
I thought it was a very fair price, and we've been there three years, ready, eager, and excited to sign up for another three years with an increased license count, which I think is going to increase by 200.
IT Manager at a non-profit with 51-200 employees
 

Valuable Features

Axway AMPLIFY MFT offers secure, scalable, automated file transfers with cloud integration, enhancing reliability, user experience, and compliance.
Files.com offers secure, user-friendly file management with strong integrations, automation, and role-based permissions for enhanced operational efficiency.
Axway AMPLIFY Managed File Transfer has positively impacted my organization because it has effectively provided us with all of the work logs and made us very compatible with the outside world while enforcing security standards inside the company.
Tech lead at BNP Paribas
Scalability and centralized management allow us to manage multiple partners and high volume from a single platform while maintaining strong security and visibility.
Senior System Analyst at a manufacturing company with 10,001+ employees
Axway AMPLIFY Managed File Transfer saves a lot of time. If a human were to take a file from a destination, it would take time to search, log in, and place it in our server. It definitely takes a lot of time. A human might take two hours of time, but Axway AMPLIFY Managed File Transfer will do it in two minutes if configured properly.
Associate at Ltim
The encryption, decryption on the fly, live links and inboxes stand out as great features.
IT Manager at a non-profit with 51-200 employees
When I say technical support is phenomenal, I recall when I was first evaluating Files.com and was not yet a paying customer; I had a couple of really good thirty-minute tech support phone calls or Zooms from some of the different tech people at Files.com while setting it up on my AWS server to receive files from my clients.
Chief Executive Officer at Verified Backups
The biggest use case is integrating with S3 as either a mount point or a sync point so that file gateways can present those files to systems that use SMB/CIFS shares on a Windows environment.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
 

Categories and Ranking

Axway AMPLIFY Managed File ...
Ranking in Managed File Transfer (MFT)
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Files.com
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed File Transfer (MFT) category, the mindshare of Axway AMPLIFY Managed File Transfer is 4.3%, up from 4.0% compared to the previous year. The mindshare of Files.com is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Files.com1.4%
Axway AMPLIFY Managed File Transfer4.3%
Other94.3%
Managed File Transfer (MFT)
 

Featured Reviews

Manikanth Reddykistammagari - PeerSpot reviewer
Senior System Analyst at a manufacturing company with 10,001+ employees
Centralized monitoring has improved secure file transfers and supports proactive operations
Centralized monitoring and alerting make it easier and quicker to identify failed or delayed transfers. Axway AMPLIFY Managed File Transfer has secure protocol support like SFTP, FTPS, and HTTPS, which allow safe data exchange with different partners. These features have positively impacted the organization by improving transfer reliability, strengthening security and compliance, reducing manual effort, and enabling faster issue resolutions. This helps ensure consistent delivery and better partner satisfaction. The automation and scheduling capability is especially valuable as it allows us to standardize recurring transfers, reduce manual interventions, and minimize errors. I also appreciate the retry and recovery mechanism, which helps ensure files are delivered when there are temporary network or partner-side issues. Axway AMPLIFY Managed File Transfer's scalability and centralized management allow us to manage multiple partners and high volume from a single platform while maintaining strong security and visibility. Overall, the feature set helps us keep transfers reliable, secure, and easy to support in a production environment.
Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
9%
Computer Software Company
38%
Wholesaler/Distributor
12%
University
7%
Real Estate/Law Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Axway AMPLIFY Managed File Transfer?
My experience with pricing, setup cost, and licensing is that I did not have a lot of input, but my colleagues did mention that the pricing and the functionality and features are what they were loo...
What needs improvement with Axway AMPLIFY Managed File Transfer?
Axway AMPLIFY Managed File Transfer could be improved as it is not particularly user-friendly; a better user interface for easy navigation and usability is needed, as it takes time to get familiar ...
What is your primary use case for Axway AMPLIFY Managed File Transfer?
My main use case for Axway AMPLIFY Managed File Transfer is to handle large transfers of files, but I also use it for payroll and transferring files with the bank, ensuring those are encrypted. For...
What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing is that they are up to the mark, but we would be happy if they came down on what they are charging now. As a customer, we always expect a good ...
What needs improvement with Files.com?
There is nothing I wish Files.com did better at this time. There are no needed improvements, even small things or nice-to-have features that I can identify.
What is your primary use case for Files.com?
My main use case for Files.com is that we transfer files from our company to our external customers back and forth. This is our main use, but we also use it internally for transferring files as wel...
 

Also Known As

SecureTransport, Axway SecureTransport, AMPLIFY MFT
No data available
 

Overview

 

Sample Customers

BNP Paribas Securities Services, Bollor_, E.ON AG Group, BMW Group, IdenTrust, Gassco, International Post Corporation, SNCF, DB Schenker Logistics, Logius, CSCA, La Poste
Information Not Available
Find out what your peers are saying about Axway AMPLIFY Managed File Transfer vs. Files.com and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.