We compared Zscaler Private Access and Axis Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Zscaler Private Access is highly regarded for its reliability, regular cloud enhancements, and robust application security. Axis Security is notable for its effortless implementation, superior speed, and extensive offerings, such as ZTNA and a secure web gateway.
Room for Improvement: Zscaler Private Access could improve its notifications and reporting capabilities. Axis Security requires more traffic analysis features, improved troubleshooting tools, and a streamlined interface.
Ease of Deployment: Zscaler Private Access is considered easy to set up, but there may be some initial complexity. It may require specialized personnel or professional services. The initial setup for Axis Security involved a collaborative effort with multiple individuals and a PoC assessment.
Service and Support: Customer opinions on Zscaler customer service were mixed, and some said the product support is limited. Axis Security is highly regarded for its responsive and knowledgeable support. However, they do not offer immediate support options such as phone or chat.
Pricing: The cost of Zscaler Private Access depends on the number of users and desired features. Opinions on Zscaler's price varied, with some considering it moderate and others describing it as expensive. Additional charges are incurred per user. In contrast, Axis Security's pricing is deemed reasonable and competitive, particularly when compared to alternatives such as Cisco AnyConnect.
ROI: Zscaler Private Access users reported a moderately high ROI. while Axis Security showed notable cost savings in the first billing cycle, suggesting a favorable return on investment.
Comparison Results: Zscaler Private Access is commended for its cloud updates and insights. However, it could improve its notifications and security. On the other hand, Axis Security is highly regarded for its easy deployment and configuration, comprehensive features, and strong performance. Axis Security users said it should add more traffic analysis and threat detection features while enhancing automation and integration with other security tools. Both products are seen as reasonably priced and competitive. Customer support for Zscaler Private Access has mixed reviews, while Axis Security is praised for its responsive and knowledgeable support team.
"The most valuable aspect is its ability to restrict unauthorized access, ensuring that only approved devices can connect to the network. T"
"I would give it an A-plus for securing access to our applications, devices, and network. It does an extremely good job. Our security folks have analyzed it and tried to find loopholes, but they found none."
"The most valuable part so far has been Axis Security's ability to create identity connections to various servers, allowing users to access them. By doing so, we've managed to replace any old or existing VPN access with Axis Security. We are slowly but surely getting rid of our traditional VPN."
"The way the access connectors work is valuable."
"The entire suite and the entire ZTNA process are very valuable."
"The most valuable feature is the manageability of the micro tunnels."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"It is a stable solution."
"I like the web filtering capabilities."
"It is straightforward to set up."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"It is easy to use."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"They need to improve the networking and security tools a little in the troubleshooting and 'bad-actor' areas to help us analyze security threats a little better. They have some things built-in, but I would like to see more advanced tools."
"I would appreciate more automated learning capabilities or increased integration with other security tools, allowing us to establish automation."
"The support team should be more skilled in offering assistance."
"I would like more detailed logging in the Axis Security interface."
"I would like more statistics about what's going on in terms of usage. There is little-to-no usage reporting. That's one thing we've requested, and I think they're working on it."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"I can't speak to any missing features."
"There is some issue while accessing the portal. It takes too long."
"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"The stability could be improved."
Axis Security is ranked 12th in ZTNA as a Service with 5 reviews while Zscaler Private Access is ranked 2nd in ZTNA as a Service with 21 reviews. Axis Security is rated 9.6, while Zscaler Private Access is rated 8.4. The top reviewer of Axis Security writes "Easy to deploy, improved reliability and performance of our connectivity, and greatly reduced costs". On the other hand, the top reviewer of Zscaler Private Access writes "A VPN alternative that delivers a zero trust model". Axis Security is most compared with Netskope , Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Fortinet FortiGate SWG and Zscaler B2B, whereas Zscaler Private Access is most compared with Prisma Access by Palo Alto Networks, Cisco AnyConnect Secure Mobility Client, OpenVPN Access Server, Netskope Private Access and Cloudflare Access. See our Axis Security vs. Zscaler Private Access report.
See our list of best ZTNA as a Service vendors.
We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.