2020-07-16T06:21:07Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What is your experience regarding pricing and costs for Zscaler SASE?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

2
PeerSpot user
2 Answers
Alexander Arnold - PeerSpot reviewer
Infrastructure and Network Engineer at Servomex Group Limited
Real User
Top 10
2021-02-04T11:11:04Z
Feb 4, 2021

It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable.

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NB
Senior Security Solutions Architect at a tech services company with 51-200 employees
Real User
2020-07-16T06:21:07Z
Jul 16, 2020

I'm not a direct customer, so I don't know what the exact cost of the solution is, on average. It would depend on the company's size.

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Related Questions
Kenneth Blanck - PeerSpot reviewer
Director, Global Head of Network Services at Olympus Corporation
Dec 15, 2021
Hi peers, I work as the Director and Global Head of Network Services at a Healthcare company with 10000+ employees. Would you happen to have a comparison of the Cisco Umbrella vs. Zscaler SASE solution?  I would be keen to understand the pros and cons of each and what global enterprises are going with and why. Thanks for your help.
See 1 answer
Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
Dec 15, 2021
Hi @Alexander Arnold, @reviewer1385028, @reviewer1341243, @MD.SIHAB TALUKDAR, @Victor Mejia ​and @SUDIPTABISWAS, Are you able to assist @Kenneth Blanck ​with this question? Thanks for sharing your knowledge with the community!
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 19, 2022
Please share with the community what you think needs improvement with Zscaler SASE. What are its weaknesses? What would you like to see changed in a future version?
2 out of 5 answers
NB
Senior Security Solutions Architect at a tech services company with 51-200 employees
Jul 16, 2020
Due to the fact that it's a multi-tenant hosted environment, it should be noted that other solutions, like Palo Alto, are single-tenant solutions. It's the customer that's hosting it, it's a single tenant. Zscaler hosts a SaaS solution and a multi-tenant, not a single-tenant environment. It would be nice if they offered that as well. This is where probably Zscaler can differentiate itself. There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors. These things only come up when you're talking to enterprise customers who are really looking at those things. For smaller to mid-sized customers, Zscaler makes more sense. These things make it cheaper and more efficient, as well, for Zscaler.
Alexander Arnold - PeerSpot reviewer
Infrastructure and Network Engineer at Servomex Group Limited
Feb 4, 2021
It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best.
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