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Axiad Conductor vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 22, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
7.7
Users praised CyberArk Identity for its long-term value, cost savings, and contribution to a secure environment.
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
6.3
CyberArk Identity support is praised for resolution speed but criticized for slow responses and limited staff product knowledge.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
7.6
CyberArk Identity offers strong scalability for diverse enterprises, with successful implementations; some users experience performance issues at higher scales.
We can use it on different phones and computers, demonstrating its scalability.
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
7.9
CyberArk Identity is praised for high stability and reliability, with a 99.9% SLA ensuring minimal disruptions and strong support.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
CyberArk Identity requires enhancements in mobile management, scalability, integration, usability, governance, translation, multifactor authentication, support, and reporting.
There's a need to enhance network performance.
Integration or deployment is extremely difficult for CyberArk Identity.
To enhance the product, they can consider improving the user interface of the software.
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
CyberArk Identity is costly but offers value with flexible licensing, appealing to enterprises despite potential setup costs.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
CyberArk Identity integrates diverse IDs with Active Directory, enhancing security with features like MFA, SSO, and compliance tracking.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
There is a lot of security - especially when you have to onboard and allow access for new users for the corporate and new applications.
CyberArk Identity provides an easy identity portal, single console, log capture for GRC compliance, and efficiently rotates passwords unknown to users, enhancing security.
 

Categories and Ranking

Axiad Conductor
Ranking in Authentication Systems
12th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Privileged Access Management (PAM) (17th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (13th), Passwordless Authentication (3rd), Multi-Factor Authentication (MFA) (5th)
CyberArk Identity
Ranking in Authentication Systems
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
 

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of Axiad Conductor is 0.5%, up from 0.2% compared to the previous year. The mindshare of CyberArk Identity is 1.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

TonyVentura - PeerSpot reviewer
Eliminated the drudgery of having to run our own PKI environment
One of the things that we find the most valuable is not actually a feature, but it's the fact that we are not managing the environment ourselves. Because it is a managed solution in the cloud, it takes away a lot of the drudgery of having to run our own PKI environment. And the product has proven itself to be incredibly flexible and has been able to address all of our pain points. That's why we bought it. And even while we've been going through it, new pain points or challenges keep coming up, and Axiad has been able to deal with all of them. It was very impressive in terms of its utility right from the get-go, and has shown its ongoing utility when we have reached these catch points, issues it has been able to resolve. And when it comes to enrolling a user, it's super easy with One Click Issuance. It's far easier than the solution we replaced. I haven't put a stopwatch on it, but I'm sure it takes less than a minute with Axiad, whereas before it was taking three to five minutes. It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated. In addition, it's super simple for deploying and managing authentication devices. Our IT department is rather small, so all the incremental wins that we can get are hugely important to us.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Government
12%
Manufacturing Company
9%
University
7%
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Axiad Cloud?
The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the up...
What is your primary use case for Axiad Cloud?
Our use case is credential management for one of the business units. Axiad provides credential management for those users, including the creation of new credentials and life cycle management of the...
What advice do you have for others considering Axiad Cloud?
You have to understand the number of users and the number of devices that are going to use the solution. I'm saying that because of my experience with the licensing part. That's my one gripe. If yo...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
 

Also Known As

Axiad Cloud
Idaptive
 

Overview

 

Sample Customers

Information Not Available
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about Axiad Conductor vs. CyberArk Identity and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.