We performed a comparison between AWS X-Ray and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user feedback, AWS X-Ray is the preferred choice when compared to Prometheus. Users appreciate its ability to efficiently detect and resolve errors, along with its comprehensive information like IP addresses and user locations, ensuring compliance and security. Conversely, users feel that Prometheus could benefit from improvements in query language, setup process, and stability. Furthermore, AWS X-Ray stands out with its technical support, while Prometheus relies on documentation and an online community for assistance.
"AWS X-Ray is a strong solution and has a smooth integration process."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"It is a very scalable solution."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most valuable feature is that we can receive information in different formats."
"The product has an easy-to-understand interface."
"The product is easy to maintain."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"The best thing about Prometheus is its integration."
"Stability-wise, I rate the solution a ten out of ten."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The solution is useful to collect huge metrics."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"I do not have any notes in terms of improvements."
"If you have a small team, it's probably overkill."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"They can improve how traces are sent to other providers."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"Its documentation could be clearer to understand."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"Lacks the ability to clusterize."
AWS X-Ray is ranked 13th in Application Performance Monitoring (APM) and Observability with 6 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. AWS X-Ray is rated 8.0, while Prometheus is rated 8.4. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Elastic Observability, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and ITRS Geneos. See our AWS X-Ray vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
