AWS Step Functions vs Hyland OnBase comparison

Amazon Web Services (AWS) and Hyland are both solutions in the Business Process Management (BPM) category. Amazon Web Services (AWS) is ranked #11 with an average rating of 8.9, while Hyland is ranked #15 with an average rating of 7.6. Amazon Web Services (AWS) holds a 1.7% mindshare in BPM, compared to Hyland’s 1.4% mindshare. Additionally, 84% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

AWS Step Functions

Read 14 AWS Step Functions reviews

2,556 Views
1,891 Comparison Views

84% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

AWS Step Functions

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Hyland OnBase and AWS Step Functions compete in the enterprise software market, with the former focusing on content services and the latter on workflow automation. AWS Step Functions appears to have the upper hand in adaptability and integration, especially for those utilizing existing AWS infrastructures.

Features: Hyland OnBase stands out with its comprehensive document management system, enterprise content management solutions, and features like integrated records management, case management, and business process management. AWS Step Functions offers scalable workflow automation, a visual workflow orchestration platform, and seamless integration with AWS services.

Room for Improvement: Hyland OnBase could benefit from enhanced user interface customization options, broader integration capabilities with non-native applications, and improved scalability for cloud environments. AWS Step Functions may improve by offering more detailed reporting and analytics, expanding support for non-AWS services, and simplifying the learning curve for new users.

Ease of Deployment and Customer Service: Hyland OnBase provides a tailored deployment experience via on-premises and cloud-based solutions, backed by strong customer support. AWS Step Functions' cloud-native deployment benefits from AWS's extensive customer service, including detailed documentation and support, reducing infrastructure management.

Pricing and ROI: Hyland OnBase involves higher upfront costs due to licensing and customization fees, offering long-term ROI through document management efficiency. AWS Step Functions' pay-as-you-go model results in lower initial costs, providing cost-effective and flexible ROI, especially for those leveraging AWS.

To learn more, read our detailed AWS Step Functions vs. Hyland OnBase Report (Updated: December 2025).

Buyer's Guide

AWS Step Functions vs. Hyland OnBase

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Step Functions

Ranking in Business Process Management (BPM)

11th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Workload Automation (10th)

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.7%, down from 2.3% compared to the previous year. The mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
AWS Step Functions	1.7%
Hyland OnBase	1.4%
Other	96.9%

Business Process Management (BPM)

Featured Reviews

reviewer2706945

Assistant Manager at a tech vendor with 10,001+ employees

Orchestration and integration simplify processes with seamless stability and reliability

I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and through visual. My main task is to develop flows. I have only implemented AWS Step Functions with AWS services, not with any third-party tools. The integration between AWS Step Functions and other AWS services is excellent, working seamlessly with EventBridge, Glue jobs, and databases. I have not encountered any challenges with customers regarding AWS Step Functions that needed me to find a workaround. The pricing of AWS Step Functions is moderate and not particularly costly. AWS Step Functions is affordable for small, medium, and enterprise businesses as an orchestration tool. I have not used any documentation, manuals, or guides for AWS Step Functions as it's very simple to implement. When help is needed, I consult Stack Overflow or AI for commands. Overall rating for AWS Step Functions: 9 out of 10.

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reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."

"It's Amazon, it's scalable."

"The solution is stable...The solution is easy to scale."

"One can rate all the calls and that is a good feature."

"The number of historical events is great."

"If you want to create a workflow to call one Lambda function after another, and other serverless features, it could save you a ton of money. That's for sure."

"It is a scalable solution."

"Overall, I would rate AWS Step Functions at least nine out of ten."

More AWS Step Functions pros

"I like the cloud and its integrability."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Its most valuable aspect is its flexibility"

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The solution's most valuable features are integration and flexibility."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

More Hyland OnBase pros

Cons

"It is difficult to suggest improvements at the moment."

"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."

"The solution's data size limit can be improved."

"It is hard to coordinate the declaratory language."

"If AWS Step Functions keeps adding more integrations, it would be even better."

"Increasing the payload size would be beneficial."

"The solution's pricing could be cheaper. It is cheaper than Airflow."

"One area for improvement is the payload size. Currently, I sometimes have to save data as a file since I cannot pass it within Step Functions, necessitating caching in processes."

More AWS Step Functions cons

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The application could potentially be more open-source, allowing integration with more solutions."

"The migration is a bit difficult in the tool."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

Pricing and Cost Advice

"The solution's price is reasonable."

"The solution is expensive."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"The tool's price is high."

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What do you like most about Amazon Step Functions?

The integration capability is easy, whereas building state machines is tricky.

See all answers

What is your primary use case for Amazon Step Functions?

My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.

See all answers

What advice do you have for others considering Amazon Step Functions?

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

Comparisons

Camunda vs AWS Step Functions

Compared 29% of the time

Control-M vs AWS Step Functions

Compared 12% of the time

AutoSys Workload Automation vs AWS Step Functions

Compared 7% of the time

Pega Platform vs AWS Step Functions

Compared 7% of the time

Apache Airflow vs AWS Step Functions

Compared 7% of the time

More AWS Step Functions Competitors

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

More Hyland OnBase Competitors

Product Reports

Buyer's Guide

AWS Step Functions

January 2026

Download AWS Step Functions product report

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Also Known As

Amazon Step Functions, Step Functions

OnBase

Overview

AWS Step Functions integrate seamlessly with other AWS services to offer efficient pipeline and workflow management. Its intuitive design allows for streamlined orchestration, easily handling complex tasks.

AWS Step Functions provide robust orchestration and automation capabilities, simplifying the creation of workflows with graphical and JSON-based designs. It excels in managing tasks through advanced parallelization and error handling features. Automatic scaling further enhances performance, ensuring reliability in varied environments. However, improvements are needed in IDE integration, larger data handling, and fault tolerance. Users find value in its capacity for microservice orchestration and data integration, although dependency on the Amazon ecosystem and limited third-party integrations pose challenges.

What are the key features of AWS Step Functions?

Integration with AWS Services: Facilitates seamless coordination with AWS offerings like Lambda and Glue.
Graphical and JSON-Based Design: User-friendly interfaces simplify workflow design and management.
Advanced Orchestration: Efficiently manages task execution with parallelization and error handling.
Automatic Scaling: Ensures optimal performance by adjusting resources as needed.
Microservice Integration: Supports smooth microservice communication and operation.

What benefits should organizations assess when considering AWS Step Functions?

Enhanced Efficiency: Automates and streamlines task execution across platforms.
Scalability: Adapts to workloads, providing flexibility in resource management.
Improved Workflow Management: Facilitates reliable and error-free operations.
Visualization and Automation: Simplifies complex processes with visual tools.
Data Validation and Script Execution: Integrates data operations smoothly within data lakes.

In industries managing data pipelines, AWS Step Functions orchestrate workflows, execute parallel ETL jobs, and integrate various AWS services, enabling smoother operations and efficient data migration. Companies benefit from streamlined processes and robust handling of interdependent tasks.

Amazon Web Services (AWS)

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

AWS Step Functions vs. Hyland OnBase

December 2025

Free Report: AWS Step Functions vs. Hyland OnBase

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