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AWS Step Functions vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
10th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Workload Automation (9th)
Hyland OnBase
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (13th)
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 2.1%, down from 2.4% compared to the previous year. The mindshare of Hyland OnBase is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
AWS Step Functions2.1%
Hyland OnBase1.0%
Other96.9%
Business Process Management (BPM)
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable...The solution is easy to scale."
"One can rate all the calls and that is a good feature."
"AWS Step Functions was stable, and there were no problems that I can recall."
"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"It's Amazon, it's scalable."
"Overall, I would rate AWS Step Functions at least nine out of ten."
"If you want to create a workflow to call one Lambda function after another, and other serverless features, it could save you a ton of money. That's for sure."
"Its most valuable aspect is its flexibility"
"The most valuable features are that it's very secure and provides audit trails for our documents."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The solution's most valuable features are integration and flexibility."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The product's initial setup phase is not difficult."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"We found the setup process to be okay since they do offer a troubleshooting guide."
 

Cons

"Increasing the payload size would be beneficial."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"The solution's data size limit can be improved."
"One area for improvement is the payload size. Currently, I sometimes have to save data as a file since I cannot pass it within Step Functions, necessitating caching in processes."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
"There is room for improvement in terms of integration with other products. It would benefit from more integration with different applications or services."
"The price and support are areas with shortcomings where the solution needs to improve."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"Software malfunctioning usually occurs when we receive documents from external sources."
"The application could potentially be more open-source, allowing integration with more solutions."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"The solution is expensive."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"OnBase is reasonably priced."
"The tool's price is high."
"The solution costs around $6,000 per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Manufacturing Company
10%
Computer Software Company
7%
Insurance Company
7%
Government
14%
Financial Services Firm
13%
Computer Software Company
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
What is your primary use case for Hyland OnBase?
I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.
 

Also Known As

Amazon Step Functions, Step Functions
OnBase
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about AWS Step Functions vs. Hyland OnBase and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.