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AWS Elastic Disaster Recovery vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
20th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Cloud Backup (12th), Disaster Recovery (DR) Software (11th)
BackupAssist
Ranking in Backup and Recovery
66th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.8%, up from 0.4% compared to the previous year. The mindshare of BackupAssist is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
AWS Elastic Disaster Recovery0.8%
BackupAssist0.7%
Other98.5%
Backup and Recovery
 

Featured Reviews

KS
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication has protected critical servers and supports seamless disaster recovery drills
Some features that I personally feel can be improved are more simplified monitoring and reporting. As I previously mentioned, the console shows the replication status. If it had more detailed dashboards or built-in reports for DR readiness, it would make it easier for the teams to track everything in one place. Another improvement would be cost visibility and optimization guidance in optimizing the cost and also giving us visibility of it. Because the staging resources and replication storage are running continuously, it would be very helpful for organizations and users if AWS provided clearer cost insights, recommendations, and remediations to optimize the DR environment. It would also be useful if AWS added more automation options for application-level recovery, such as easier ways to handle IP changes, domain name system (DNS) updates, or application dependencies during failover. Additionally, we can simplify the setup and configuration process. For someone new to the service, understanding the staging settings, launch templates, and networking configurations can take some time. Setup simplicity and more detailed monitoring and alerting features would be beneficial. If we could add that, we can easily track the replication health, lag, and potential issues. Instead of relying on other additional tools for monitoring and alerting features, we can rely on AWS Elastic Disaster Recovery itself.
RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides our disaster recovery solution. It works fine in our tests.​"
"Technical support has been very good. They usually respond quickly to our requests.​"
"For regular backup and restore solutions, this product is fine."
"The setup is pretty straightforward."
"AWS Elastic Disaster Recovery is a robust and reliable solution for disaster recovery needs."
"Since deploying AWS Elastic Disaster Recovery, we have mostly seen an improvement in uptime, which contributes to reducing downtime."
"Technical support has been very good; they usually respond quickly to our requests."
"CloudEndure is easy, and block-level replication will happen."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"Now that we are using the solution, we get notified online when our backups are done."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
 

Cons

"An improved AWS pricing model is needed."
"I would like to see better support for creating and working with archives. Right now, it is difficult and painful to do."
"There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost."
"However, the user interface and monitoring features could be improved to make the overall experience better."
"Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information."
"The failback could be improved. It should be more intuitive."
"The product could be improved by incorporating more AI-driven automation for deployment and additional security features. These enhancements would make the solution even more user-friendly and secure."
"I set up a test, deleted the source, and went to fail it back, and it didn't work."
"It stopped doing my backups after I did the last update on it."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
 

Pricing and Cost Advice

"I feel the product's pricing is a good value. Licensing is pretty straightforward."
"CloudEndure Disaster Recovery is charging clients $20 to do the DR backups. It is an expensive solution."
"Where the price adds up, there are CloudEndure licenses, then there is the AWS environment, and finally, there is the AWS storage, so cumulatively, it adds up."
"They license us on a per machine basis. We have a set number of machines, which we have licensed.​"
"I rate the price of CloudEndure Disaster Recovery a six out of ten."
"The pricing is better now that they had come out with the Tier 2 which replicates a little less often. In comparison to what I would have been spending with any other type of solution, the pricing is fair."
"It has saved us money from having to buy hardware for disaster recovery."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Government
8%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The pricing has been fine, and regarding the setup cost as well, it is quite fine. There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
What needs improvement with CloudEndure Disaster Recovery?
After implementing AWS Elastic Disaster Recovery, we significantly improved our disaster recovery metrics. Our RPO improved from approximately three to four hours to less than one minute. While the...
What is your primary use case for CloudEndure Disaster Recovery?
Our main use case for AWS Elastic Disaster Recovery was to ensure that if our primary on-premises data center failed, we could quickly launch EC2 instances in AWS to resume production. The main use...
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Also Known As

CloudEndure Disaster Recovery
No data available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. BackupAssist and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.