Avast Business Hub vs ManageEngine Desktop Central MSP [EOL] comparison

"The performance is good compared to other products that slow down the laptop, post-installation."

"Avast Business Endpoint Protection's best feature is its user-friendliness."

"It's straightforward to set up."

"It's not heavy on the system."

"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."

"Our favorite feature is the PC Patch Management."

"The solution is easy to use."

"It has increased productivity. IT threats are kept at a minimum because of this product."

"The features that I have found most valuable are the threats and patches element of it. We have done quite a lot of testing compared to other vendors with identifying the vulnerabilities. This means a lot more accuracy in terms of the patches and making sure it's all up to date."

"Easy to manage and it looks good."

"The endpoint management is great."

"The most valuable feature was the patching system to apply Windows or other programs and the ability to install operating systems in computers using the network. Additionally, it is easy to use."

"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."

"The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."

"The interface is intuitive, easy to use, and has a low learning curve."

"Making the price a bit cheaper would be an improvement."

"It reduces network and bandwidth speed."

"I would like to see better protection and more spyware included with the free version."

"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."

"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."

"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."

"The solution could improve by providing more security."

"It should have proper and timely updates to deal with new viruses as they come onto the market."

"Stability is sometimes negatively affected by updates."

"Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."

"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."

"I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."

"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution. The cloud version of this solution does not have this problem, but on the premise version, it was fairly cumbersome to apply to the Desktop Central server. This process could be made easier. This was the only issue I found with my colleague."

"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."

"Although they say it is an enterprise solution, we don't have 24/seven human support. All we have is only 24/five support available from the vendor."

"I am using the free version of Avast."

"I am using the free version."

"It is $75 per license for a year. There are no additional costs."

"There are no costs other than licensing."

"We are on a monthly subscription for Avast Business Endpoint Protection."

"If you become a partner, you will receive the wholesale price."

"When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."

"This product is very cheap compared to others."

"ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."

"This product has an easy setup, good support, and a good price."