Cisco Umbrella and Avast Business Hub compete in the security software category, with Cisco having the upper hand due to its extensive DNS-based security features that users highly regard.
Features: Cisco Umbrella offers custom filtering options, intelligent threat protection, and web content filtering. It also provides protection against DNS-based attacks and detailed reporting. Avast Business Hub focuses on antivirus and endpoint management, offering a simple approach for managing multiple clients and a free version appealing to smaller businesses.
Room for Improvement: Cisco Umbrella could enhance its security features, integration, and flexibility in policy customization. Reporting improvements are also desired. Avast Business Hub can improve threat detection accuracy, update frequency, and manageability for larger organizations.
Ease of Deployment and Customer Service: Cisco Umbrella is versatile, supporting public, private, and hybrid clouds, with customer service praised for robustness despite slower response times. Avast Business Hub supports various infrastructure types and is noted for efficient customer service, though it might lack a personal touch.
Pricing and ROI: Cisco Umbrella is perceived as expensive but offers substantial ROI through reduced security risks. Its pricing reflects comprehensive corporate features. Avast Business Hub is cost-effective, especially its free version, offering ROI through ease of use, though some users seek more protection for the price.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
| Product | Market Share (%) |
|---|---|
| Cisco Umbrella | 31.3% |
| Avast Business Hub | 1.2% |
| Other | 67.5% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 49 |
| Midsize Enterprise | 30 |
| Large Enterprise | 51 |
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
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