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Auvik Network Management (ANM) vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Auvik Network Management boosts efficiency and productivity by automating network tasks, reducing costs, and enhancing IT operations.
Sentiment score
7.0
NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
The time has been reduced from hours to minutes, and costs have also decreased.
Software Engineer at Bahwan CyberTek
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer support is praised for knowledge, responsiveness, and effective troubleshooting, despite rare slow responses.
Sentiment score
5.9
NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
They need to work on their response time and overall competence.
Regional Director at iSecureMind Integrated Solutions
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
System Integrator at a construction company with 11-50 employees
I am actually happy with technical support from NETSCOUT.
General Manager at MOCOMSYS
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management excels in scalability, adaptability, and easy setup, efficiently supporting diverse users across various enterprise sizes.
Sentiment score
8.0
NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
The solution is highly scalable and accommodates the growth needs effectively.
System Integrator at a construction company with 11-50 employees
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
General Manager at MOCOMSYS
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is praised for its stability and 99% uptime, with proactive alerts minimizing disruption during maintenance.
Sentiment score
8.1
NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Regional Director at iSecureMind Integrated Solutions
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
System Integrator at a construction company with 11-50 employees
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
General Manager at MOCOMSYS
 

Room For Improvement

Auvik needs better customization, automation, and integration for improved reporting, alerting, and user-friendly network management and visualization.
NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
Senior Network Infrastructure Engineer at TIGER LOGIC
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Customers want to have service assurance, including NPM and APM, from one vendor.
Regional Director at iSecureMind Integrated Solutions
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
System Integrator at a construction company with 11-50 employees
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
General Manager at MOCOMSYS
 

Setup Cost

Auvik's pricing per network device is flexible, scalable, and valued for its features, despite being considered expensive by some.
NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.
The setup is very straightforward, and the pricing is not high, making it easily affordable for new startups or small firms.
Software Engineer at Titanslab Inc.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
The cost depends on the size of the customer, as sizing controls the pricing.
Regional Director at iSecureMind Integrated Solutions
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Newwork And Collaboration Supervisor at Nafeza
 

Valuable Features

Auvik Network Management improves network visibility, efficiency, and trust with its intuitive platform, real-time monitoring, and automation features.
NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Regional Director at iSecureMind Integrated Solutions
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
General Manager at MOCOMSYS
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
Newwork And Collaboration Supervisor at Nafeza
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
216
Ranking in other categories
IT Infrastructure Monitoring (7th), Network Troubleshooting (1st), Cloud Monitoring Software (6th), Network Traffic Analysis (NTA) (2nd)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 1.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
NETSCOUT nGeniusONE1.1%
Other97.6%
Network Monitoring Software
 

Featured Reviews

AmanThakkar - PeerSpot reviewer
Software Engineer at Titanslab Inc.
Network automation has reduced troubleshooting time and supports faster issue resolution
The biggest and best feature I have experienced with Auvik Network Management (ANM) is automatic network discovery, along with features such as topology map, instant alerts, real-time monitoring, easy remote access, and simple dashboards. Among those features, I find automatic network discovery to be the most useful because it gives a clear picture of the entire network without having to create manual diagrams. It is very easy to use Auvik Network Management (ANM), so even a new team member can quickly understand the network because everything is displayed in a very clear way. Auvik Network Management (ANM) has positively impacted our organization by reducing troubleshooting time, improving network visibility, providing a very clear picture, and helping us support multiple client networks and environments very efficiently. We have noticed a 35 to 40% improvement in troubleshooting speed, less manual work in documenting any network system, faster responses to network issues, and better uptime with the client networks.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
7%
Financial Services Firm
12%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business155
Midsize Enterprise32
Large Enterprise25
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
My experience with pricing, setup cost, and licensing is average. The cost is typically higher for these kinds of tools, so it is moderate.
What needs improvement with Auvik?
Auvik Network Management (ANM) can be improved with better reporting options. While there are options for reporting, having more clarity would be helpful, along with more advanced analytics and mor...
What is your primary use case for Auvik?
Our main use case for Auvik Network Management (ANM) is to monitor and manage the client networks, helping us to track the network devices and identify issues quickly to monitor the performance and...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Information Not Available
Cerner Corporation
Find out what your peers are saying about Auvik Network Management (ANM) vs. NETSCOUT nGeniusONE and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.