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Auvik Network Management (ANM) vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Auvik Network Management enhances ROI with time savings, efficiency, reduced labor costs, and consolidated monitoring for improved network management.
Sentiment score
7.0
NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is generally reliable and efficient with knowledgeable staff, despite occasional delays and documentation issues.
Sentiment score
5.9
NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
They need to work on their response time and overall competence.
Regional Director at iSecureMind Integrated Solutions
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
System Integrator at a construction company with 11-50 employees
I am actually happy with technical support from NETSCOUT.
General Manager at MOCOMSYS
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is scalable and adaptable for any environment, with flexible integration and costs based on network elements.
Sentiment score
8.0
NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
The solution is highly scalable and accommodates the growth needs effectively.
System Integrator at a construction company with 11-50 employees
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
General Manager at MOCOMSYS
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is highly reliable with 99% uptime, minimal downtime, and effective communication during scheduled maintenance.
Sentiment score
8.1
NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Regional Director at iSecureMind Integrated Solutions
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
System Integrator at a construction company with 11-50 employees
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
General Manager at MOCOMSYS
 

Room For Improvement

Auvik Network Management requires enhancements in reporting, customization, speed, alerts, pricing, compatibility, automation, server visibility, and real-time insights.
NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
Senior Network Infrastructure Engineer at TIGER LOGIC
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Customers want to have service assurance, including NPM and APM, from one vendor.
Regional Director at iSecureMind Integrated Solutions
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
System Integrator at a construction company with 11-50 employees
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
General Manager at MOCOMSYS
 

Setup Cost

Auvik offers device-based pricing, ensuring cost efficiency for enterprises, with transparent billing and no hidden fees.
NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
The cost depends on the size of the customer, as sizing controls the pricing.
Regional Director at iSecureMind Integrated Solutions
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Newwork And Collaboration Supervisor at Nafeza
 

Valuable Features

Auvik Network Management simplifies network management with features like mapping, auditing, and automated backups, enhancing efficiency and security.
NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Regional Director at iSecureMind Integrated Solutions
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
General Manager at MOCOMSYS
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
Newwork And Collaboration Supervisor at Nafeza
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
210
Ranking in other categories
IT Infrastructure Monitoring (7th), Network Troubleshooting (1st), Cloud Monitoring Software (5th), Network Traffic Analysis (NTA) (2nd)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.9% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
NETSCOUT nGeniusONE1.0%
Other97.7%
Network Monitoring Software
 

Featured Reviews

John Adeyemi - PeerSpot reviewer
Senior Network Infrastructure Engineer at TIGER LOGIC
Unified monitoring has provided real-time visibility and simplified network troubleshooting
One area of Auvik Network Management (ANM) that could be improved is that once it discovers network devices, the naming at times is confusing. Auvik Network Management (ANM) does not always bring out the hostname and instead brings out a generic name, which I then need to change. If Auvik Network Management (ANM) could improve this aspect so that when it discovers devices, it correctly retrieves the hostname every time, it would eliminate the need to edit each hostname, especially on PCs and printers. The GUI is fine. Auvik Network Management (ANM) has a level of access control where I can manage access and control user access to Auvik Network Management (ANM) portal. The GUI is acceptable for me. Gaining instant visibility into my network health with Auvik Network Management (ANM) is easy because from the setup, it is straightforward. For instance, I manage different sites, so all I need is to install Auvik Network Management (ANM) collector on any server in the environment. Once I install the collector, I automatically start discovering devices. The beauty of Auvik Network Management (ANM) is that it separates devices into tabs for routers, switches, wireless, computers and hosts, and others. At times it might not categorize some devices properly, but I can move them to the right sub-interfaces. In terms of visibility, it is very easy and fast compared to other management solutions I have used. Most other solutions are agentless, so they do not discover much and you might need to add them manually. With Auvik Network Management (ANM), I do not need to add anything manually as it discovers and updates automatically. Using Auvik Network Management (ANM) is mostly easy. I do not have any challenges. In terms of usability, it is fine. The visibility it provides is top-notch. Deployment is also easy. The only suggestion I would make is to make some of the fonts on the images on the topology bolder. Outside that, Auvik Network Management (ANM) is fine because from Auvik Network Management (ANM) management plane, I can push configurations to my devices, do backups, and many other things. Auvik Network Management (ANM) provides a network map along with its dashboard that gives me a real-time picture of my network. I have tested the intelligence myself by adding a new device on the network and after some minutes, seeing Auvik Network Management (ANM) update its topology. Even down to VPN and SSL site-to-site VPN access to other branches, Auvik Network Management (ANM) pulls out all these connections. When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio. It is Auvik Network Management (ANM). Using the network map and dashboard in Auvik Network Management (ANM) to gain real-time visibility into my network is somewhat easy. If Auvik Network Management (ANM) could work on making the pictures bolder, it would help considerably. Sometimes I need to open the topology in another tab and put it on another screen to make it bolder. If Auvik Network Management (ANM) could enhance the pictures to make them more bold, it would go a long way.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.
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Top Industries

By visitors reading reviews
Construction Company
10%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
12%
Construction Company
8%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) has competitive pricing and licensing, competitive to LogicMonitor, but it is a different kind of product. So it is not really compared to something else, but I think...
What needs improvement with Auvik?
Regarding the dashboard, it is not as customizable as I would like it to be, or at least as we would like it to be. I have experience with some other products, such as LogicMonitor. It has a very e...
What is your primary use case for Auvik?
I could do that for Auvik Network Management (ANM). I tested that product a few weeks ago because we were evaluating to move to something else. I tried to use Auvik Network Management (ANM) for net...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Information Not Available
Cerner Corporation
Find out what your peers are saying about Auvik Network Management (ANM) vs. NETSCOUT nGeniusONE and other solutions. Updated: June 2026.
903,067 professionals have used our research since 2012.