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Auvik Network Management (ANM) vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Auvik Network Management improves visibility and efficiency, reducing costs and downtime with automated mapping and real-time monitoring.
Sentiment score
6.5
NETSCOUT nGeniusONE boosts efficiency by reducing troubleshooting time, enhancing visibility, and improving user satisfaction despite licensing challenges.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
 

Customer Service

Sentiment score
7.8
Auvik Network Management provides effective, knowledgeable support, though longer wait times occur; improvements suggested in support hours and technician access.
Sentiment score
6.2
NETSCOUT nGeniusONE support is valued for expertise but faces mixed feedback on response times and engineer availability.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
They need to work on their response time and overall competence.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
I am actually happy with technical support from NETSCOUT.
 

Scalability Issues

Sentiment score
7.9
Auvik Network Management is scalable, integrates well, handles many devices, but may face interface issues on larger networks.
Sentiment score
7.9
NETSCOUT nGeniusONE efficiently scales for growth with virtual technology, though hardware costs and configuration may affect expansion.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
 

Stability Issues

Sentiment score
8.0
Auvik Network Management boasts 99% uptime, reliable notifications, and swift issue resolution, ensuring high stability and user trust.
Sentiment score
8.0
NETSCOUT nGeniusONE is reliable with rare downtime; minor issues occur, but support is responsive and stability is high.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Auvik's automated reporting system also details interferences or any lagging other than outside interference from electrical sources.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
 

Room For Improvement

Users recommend improvements in reporting, customization, integration, accuracy, performance, compatibility, alerts, onboarding, and visualization for Auvik Network Management.
NETSCOUT nGeniusONE needs a user-friendly interface, improved integration, modular pricing, and enhanced cloud capabilities to address user challenges.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
 

Setup Cost

Auvik Network Management offers device-based pricing, praised for flexibility and value, popular among medium-sized and enterprise organizations.
Enterprise users find NETSCOUT nGeniusONE reliable and valuable, but expensive, with complex pricing and crucial licensing considerations for upgrades.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
The pricing was a little bit higher.
The cost depends on the size of the customer, as sizing controls the pricing.
 

Valuable Features

Auvik Network Management simplifies network tasks with automated mapping, real-time alerts, seamless integrations, and robust monitoring features.
NETSCOUT nGeniusONE excels in real-time monitoring, traffic analysis, and data insights, favored by large finance and manufacturing companies.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
198
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (1st), Cloud Monitoring Software (4th), Network Traffic Analysis (NTA) (2nd)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.0%, down from 1.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
I only know the pricing for the first year of Auvik Network Management (ANM). After that, pricing is managed by my manager.
What needs improvement with Auvik?
I had thought about requesting an AI interface for Auvik Network Management (ANM), but I think they already have that now. The only issue I see is that the pricing was a bit much for our needs; if ...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Information Not Available
Cerner Corporation
Find out what your peers are saying about Auvik Network Management (ANM) vs. NETSCOUT nGeniusONE and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.