NETSCOUT nGeniusONE and Auvik Network Management compete in the network management category. Auvik seems to have the upper hand due to its user-friendly automation, visualization tools, and cost-effective pricing model.
Features: NETSCOUT nGeniusONE focuses on deep packet analysis, comprehensive network visibility, and detailed insights into voice calls and traffic patterns. It emphasizes high detail for troubleshooting and performance analysis. Auvik Network Management is strong in network discovery, automated mapping, and allows for seamless network visualization and alerting. It provides NetFlow data analysis and device monitoring without charging for certain non-networking devices.
Room for Improvement: NETSCOUT nGeniusONE could improve by enhancing user-friendliness, integrating more virtual environment support, and simplifying its feature set. Users find it requires expert handling, often needing dedicated resources. Auvik Network Management could benefit from more customizable reporting, better integration with specific hardware and software, and enhanced alerting capabilities. Its automated mappings and user interface could be more precise and configurable.
Ease of Deployment and Customer Service: NETSCOUT nGeniusONE requires a complex on-premises setup, often necessitating specialized personnel. Customer support is considered competent but costly due to a reliance on dedicated engineers. Auvik Network Management, being cloud-based, offers easier deployment with less need for physical infrastructure, and its customer support is generally appreciated, though it could improve in user onboarding and issue resolution speed.
Pricing and ROI: NETSCOUT nGeniusONE is seen as a costly solution with licensing models that can become prohibitive quickly. It covers a wide array of features, which not all users fully utilize, leading to perceived overpayment. However, it can offer a good ROI if insights are fully leveraged. Auvik Network Management's pricing model charges based on network devices only, with many features bundled under the primary license, making it more cost-effective for users who do not require extensive device monitoring. Auvik's transparent and inclusive pricing is often viewed as offering better value for money.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
They need to work on their response time and overall competence.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
I am actually happy with technical support from NETSCOUT.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Auvik's automated reporting system also details interferences or any lagging other than outside interference from electrical sources.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
The cost depends on the size of the customer, as sizing controls the pricing.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
Product | Market Share (%) |
---|---|
Auvik Network Management (ANM) | 1.1% |
NETSCOUT nGeniusONE | 1.5% |
Other | 97.4% |
Company Size | Count |
---|---|
Small Business | 140 |
Midsize Enterprise | 31 |
Large Enterprise | 21 |
Company Size | Count |
---|---|
Small Business | 14 |
Midsize Enterprise | 3 |
Large Enterprise | 37 |
Auvik Network Management provides comprehensive network monitoring with competitive pricing, offering advanced features and free management of non-critical devices.
Auvik Network Management is known for its intuitive interface and real-time network visibility. Users benefit from features like automated network discovery, mapping, alerting, and TrafficInsights for cost-effective bandwidth monitoring. Its integration with ConnectWise and ticketing systems enhances device inventory updates, SNMP monitoring, and network troubleshooting. However, improvements are needed in reporting, integration capabilities, network map accuracy, customization, and alert configuration. Users suggest expanding device support and improving navigation and monitoring features.
What are Auvik's most important features?Auvik Network Management is widely used by managed service providers and enterprises for network monitoring across industries. It enables efficient management of firewalls, switches, routers, and ensures connectivity over multiple locations. This solution aids in identifying issues, automating backups, and facilitating remote access, offering critical insights on network traffic and device performance. Companies leverage its features to enhance network management and performance.
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