No more typing reviews! Try our Samantha, our new voice AI agent.

Auvik Network Management (ANM) vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Auvik Network Management significantly reduces troubleshooting time, enhances efficiency, and provides substantial cost savings for improved network management.
Sentiment score
7.0
NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
Auvik Network Management saves me 40% to 50% of our time.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is praised for efficiency and knowledge, though some suggest faster escalation and improved communication.
Sentiment score
5.9
NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
They need to work on their response time and overall competence.
Regional Director at iSecureMind Integrated Solutions
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
System Integrator at a construction company with 11-50 employees
I am actually happy with technical support from NETSCOUT.
General Manager at MOCOMSYS
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is flexible and scalable for diverse company sizes, managing multiple devices and locations efficiently.
Sentiment score
8.0
NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
The solution is highly scalable and accommodates the growth needs effectively.
System Integrator at a construction company with 11-50 employees
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
General Manager at MOCOMSYS
 

Stability Issues

Sentiment score
7.9
Auvik Network Management is stable and reliable, with high uptime, minimal downtime, and effective communication during maintenance.
Sentiment score
8.1
NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Network Engineer Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Regional Director at iSecureMind Integrated Solutions
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
System Integrator at a construction company with 11-50 employees
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
General Manager at MOCOMSYS
 

Room For Improvement

Users seek enhanced setup, accuracy, speed, automation, integration, export, alerting, interface, transparency, compatibility, flexibility, and support.
NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Core Services Engineer at a computer software company with 51-200 employees
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Senior Engineer at Kearns Technology Inc.
Customers want to have service assurance, including NPM and APM, from one vendor.
Regional Director at iSecureMind Integrated Solutions
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
System Integrator at a construction company with 11-50 employees
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
General Manager at MOCOMSYS
 

Setup Cost

Auvik's flexible device-based pricing offers cost-effective management for mid-sized setups, balancing price, functionality, and time savings.
NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
The cost depends on the size of the customer, as sizing controls the pricing.
Regional Director at iSecureMind Integrated Solutions
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Newwork And Collaboration Supervisor at Nafeza
 

Valuable Features

Auvik Network Management offers efficient network visualization, automated backups, proactive alerts, integrations, and remote access for streamlined monitoring.
NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Regional Director at iSecureMind Integrated Solutions
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
General Manager at MOCOMSYS
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
Newwork And Collaboration Supervisor at Nafeza
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
208
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (1st), Cloud Monitoring Software (4th), Network Traffic Analysis (NTA) (2nd)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.9% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.0%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
NETSCOUT nGeniusONE1.0%
Other97.7%
Network Monitoring Software
 

Featured Reviews

WM
System Engineer Tier 4
Real-time alerting enhances network monitoring, but interface and network mapping need improvement
The interface is good yet could be improved. There are many elements that could be changed in the interface itself. There should be some sort of chart or alerting within the dashboard. In the overview section, these features are currently absent. When you get an alert, you must go to notifications, then within the device to identify the issue. It would be beneficial if everything was visible immediately upon logging in to the overview, such as machine performance and other metrics. Regarding the network map and visibility, there are some issues. Many people have mentioned that the network map needs improvement, especially when handling numerous items. Currently, I have everything in place: printers, monitors, laptops, switches, and access points. However, I have three switches showing outside of the loop without explanation. This issue is persistent, not occasional. These switches appear disconnected in the corner, even though they are connected and online according to other platforms. The presentation aspect needs significant improvement. We have government-related clients, and taking a screenshot of the current network mapping to send to them appears unprofessional. Although Auvik Network Management (ANM) provides network mapping, I still need to create my own network diagram to make it presentable for clients.
ES
General Manager at MOCOMSYS
Offers detailed network monitoring but requires improvement in deployment complexity and pricing
The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
894,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business146
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) is not costly, but pricing is based on how many licenses are taken, and that can be improved.
What needs improvement with Auvik?
One improvement that would be really beneficial for Auvik Network Management (ANM) is the ability to get alerts sent to me via text. Right now, the only alerts I can get are via email. Receiving al...
What is your primary use case for Auvik?
My main use case for Auvik Network Management (ANM) is managing our overall network and being able to have insight into all of the devices, switches, servers, firewalls, and access points on the ne...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Information Not Available
Cerner Corporation
Find out what your peers are saying about Auvik Network Management (ANM) vs. NETSCOUT nGeniusONE and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.