


Qualys Exposure Management and Automox are both prominent players in the vulnerability management and patch management domain. While Qualys offers a comprehensive solution with advanced capabilities, Automox provides a simpler, automation-focused approach. Based on the data comparisons, Qualys seems to have an upper hand with its broader feature set, while Automox excels in ease of use and automation.
Features: Qualys Exposure Management includes advanced vulnerability detection, patching, remediation features, and cloud security posture management. It also offers agent-based scanning and real-time asset discovery tailored for remote work environments. Automox focuses heavily on patch management, providing robust automation and cross-platform compatibility, with a straightforward interface and policy controls.
Room for Improvement: Qualys faces challenges in reporting capabilities, integration across modules, and user interface simplicity. Users have noted issues with false positives and a cumbersome setup. Automox could improve in granular reporting, multi-organization management, and handling isolated networks, where user feedback indicates a need for better integration and notification customization.
Ease of Deployment and Customer Service: Qualys offers flexibility across public and hybrid clouds but has mixed reviews on technical support, with reports of delays and insufficient documentation. Automox is praised for its ease of deployment in public cloud environments but would benefit from better multi-tenant management. Support is generally satisfactory, though improvements in response times and assistance depth are needed.
Pricing and ROI: Qualys is seen as a high-cost solution with expenses increasing as more features are added but is valued by medium to large enterprises for its comprehensive functionality. Automox is noted for its cost-effective pricing model that simplifies patch management and provides flexibility in cloud-native environments; however, some users suggest potential for price adjustment. Both solutions report positive ROI, highlighted by decreased vulnerabilities and improved asset management efficiencies.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
We have seen a positive return on investment mainly through time savings, as automating patching and routine endpoint maintenance has reduced manual effort by roughly around twenty to thirty percent for these tasks.
We saw a return on investment through significant savings in time, money, and resources.
We have seen a return on investment through reduced employee counts and decreased incident resolution times.
On a scale from one to ten, I would rate customer support a ten.
The technical support from Qualys is excellent, always available 24/7 for any urgent needs.
The technical support team is strong and helpful in solving issues promptly.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Overall, the customer support has been good; responses are generally timely, and the support team is helpful when troubleshooting issues or clarifying how a feature works.
The GUI in Qualys Enterprise TruRisk Management is excellent.
We usually get on calls with tech support, and they are very helpful.
False positives are the main issue that we encounter and need to be handled by the support team.
I would rate its scalability a ten out of ten.
The scalability of Qualys TotalCloud is excellent, and I would rate it as ten out of ten.
For scalability, I would rate it a ten out of ten.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scales well for our needs; adding new endpoints is straightforward and the centralized management approach makes it easy to apply consistent policies as the environment grows.
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents.
It is flexible and scalable, and we can use it and modify it as per our needs.
Scalability depends on the license and the number of assets being monitored.
Scalability is not a challenge.
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
I would rate it a ten out of ten for stability.
We have not encountered any lagging or crashing from the tool.
It's not crashing or experiencing any downtime.
Qualys VMDR is stable.
This tool has good and excellent performance in the companies that we sell to in the last months for customers, so stability is evident.
I rate the stability of Qualys Enterprise TruRisk Management at eight point five out of ten because I occasionally find bugs that are frustrating, and I have already commented on the support issues.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
If we find a critical or high vulnerability on an IP or server, the remediation steps should be communicated clearly.
From a QA perspective, better visibility into patch history and endpoint changes would make it easier to troubleshoot environment-related issues and track changes over time.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
The main issue is the reporting delay, and sometimes the Qualys Enterprise TruRisk Management agent will not scan the system, which means we do not receive accurate reports in a timely manner.
It does not automate patching unless the patch management module is purchased separately.
If AI features were integrated, it could enhance the capabilities significantly.
In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Qualys TotalCloud offers good pricing that is affordable and competitive with the market.
Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform.
Automox's price is very cost-effective and affordable.
I would rate the pricing between seven to eight out of ten.
I have a notion that Qualys might be more expensive than Rapid7.
Qualys offers better pricing and is feature-packed compared to other tools.
The AI enhancements simplify vulnerability management by eliminating the need for SQL queries to create policies.
For example, if some machines have open vulnerabilities and the remediation team resolves them, the on-demand feature allows us to verify vulnerability resolution promptly.
Qualys TotalCloud is also used to provide unified vulnerability and threat assessment across both IaaS and SaaS.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
The prioritization of vulnerabilities has improved our remediation efforts by around thirty to thirty-five percent.
It impacts my workflow overall, with the patch management features as it has the missing patches listed in detail, making it easier to get a comprehensive report and providing some dashboards that offer visual representation.
Qualys VMDR's continuous monitoring capabilities help us respond to emergent threats by enabling my team to reach out to the security engineers whenever there is any detection of a vulnerability, informing them about it, and creating an incident.
| Product | Mindshare (%) |
|---|---|
| Qualys Exposure Management | 4.0% |
| Qualys TotalCloud | 1.2% |
| Automox | 0.6% |
| Other | 94.2% |


| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 11 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 12 |
| Large Enterprise | 75 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?
What benefits and ROI can users expect when evaluating Automox?
In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
Qualys VMDR is a comprehensive cybersecurity tool offering vulnerability management, patch management, and continuous monitoring with real-time asset discovery. It delivers scalable, cloud-based solutions that enhance security operations without additional infrastructure.
Qualys VMDR provides a robust platform for enterprise security, integrating vulnerability management, compliance, and asset inventory for full visibility across cloud and on-premises environments. It features a comprehensive dashboard with threat intelligence-driven prioritization and remediation capabilities. Users benefit from accurate assessments via agent-based scanning and appreciate the intuitive, customizable scanning and reporting interface. However, there's room for improvement in false positive reduction, UI simplification, and integration capabilities, along with enhancements in asset management for large-scale deployments and the vulnerability database. Enhancing technical support speed, patch management, compliance standards, and inter-module navigation would further enrich user experience.
What are the key features of Qualys VMDR?
What benefits can users expect when evaluating Qualys VMDR?
Qualys VMDR is widely used in industries needing stringent security and compliance measures, offering comprehensive vulnerability and compliance management. It is deployed to secure web applications, servers, and crucial assets, supporting a wide range of sectors by ensuring policy adherence and vulnerability tracking through its powerful cloud platform.
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