No more typing reviews! Try our Samantha, our new voice AI agent.

Automic Continuous Delivery Automation [EOL] vs BMC TrueSight Server Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automic Continuous Delivery...
Average Rating
8.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (13th)
 

Featured Reviews

reviewer895359 - PeerSpot reviewer
Principal Project Engineer at a computer software company with 501-1,000 employees
Automatic installation for complex deployments and environments, with good workflow support
I like that really complex deployments are possible with it. It's very good. You have everything you need. You can design your workflows for your needs. You can do so much more, it's not just an automatic installation tool. It's a real deployment tool. I can do the complete deployment with everything that is possible.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agents are one of the solution's most valuable features, and I like agents for file transfers so you can transfer the files from agent to agent on the different platforms."
"We increased our quality and reduced our time costs."
"It is a very stable solution and we can rely on pressing a button to perform a full-stack automatic installation that reliably finishes in eight hours instead of a problematic three-week manual installation."
"Deployment workflow (WF) can be designed this way, so that it is not necessary to provide all applications (systems) artifacts of which an application consists."
"It can support very complex environments and dependencies."
"In first pilot run, we achieved five times faster deployment without human work."
"The measurement and the display functions make it easy to report all the statuses up to management, and it has helped our customers with their time, costs, and resources."
"The metrics gathered after deployment, for example, the rate of success versus the rate of failure."
"With BMC, we even configured applications, like IE or things that were Java-related, and when we scheduled the jobs, it worked fine, saved us time, and there was no need for resources to monitor them."
"We have a fully automated patching process which has been absolutely phenomenal."
"Can standardize patching and deployments across affiliates."
"Technical support is good."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The most valuable feature of this solution is that it is agile."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
 

Cons

"We hope that we can integrate the new CD Directive into our portfolio, so we can bring the deployment and release management closer together."
"There are some bugs. For example, during the design of a workflow, important information is lost, it vanishes."
"If you have a technical problem and need development of the tool, the support team is terrible, because they cannot help with the technical details."
"At the moment, the version that we are using (version 12.0), the environment is complex with multiple installations. Therefore, the monitoring is not scalable, but this should be improved in 12.1 and 12.2."
"The dashboard should allow you to see the current state of packages in each environment, not only on an individual application basis, but across the entire application platform."
"There is an issue with the stability in the tool. The process of agent will stop, then the monitoring agent can't be recognized because the process is running, but you can talk with the system."
"Not a perfect ten because the user interface is brand new and it needs improvement."
"GUI for mobile phones: Availability to approve and start deployment through mobile phones."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"The number of APIs available within the tool needs improvement."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"There is no other functionality available to patch the containers that we need to include."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"The setup of this suite is very complicated. It needs to be simplified."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
 

Pricing and Cost Advice

"Customers often complain about the price."
"I can save time and money more quickly."
"We increased our quality and reduced our time costs."
"If you have a fixed contract, it has limits to spreading out. If you have a flexible enterprise license contract, then you have a lot of scalability for this tool."
"The product's pricing depends on the number of servers."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product is expensive."
"The solution is quite expensive compared to other vendors."
"We're looking at less than $100,000 USD for this solution."
report
Use our free recommendation engine to learn which Release Automation solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
14%
Financial Services Firm
12%
Marketing Services Firm
10%
Financial Services Firm
22%
Construction Company
11%
Manufacturing Company
6%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, jobs, and scheduled automations. When I create a task and schedule it for future ...
What advice do you have for others considering BMC TrueSight Server Automation?
I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching cycles, which previously spread across 30 to 60 days are now reduced to 15 days...
 

Also Known As

CA Continuous Delivery Automation, Automic Release Automation, Automic ONE Automation, UC4 Automation Platform
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Overview

 

Sample Customers

BET365, Charter Communications, TASC
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about Microsoft, GitLab, Red Hat and others in Release Automation. Updated: June 2026.
900,747 professionals have used our research since 2012.