AutomationEdge vs SAP Intelligent RPA comparison

AutomationEdge and SAP are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #14 with an average rating of 8.0, while SAP is ranked #9 with an average rating of 8.0. AutomationEdge holds a 1.1% mindshare in RPA, compared to SAP’s 1.8% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

AutomationEdge and SAP Intelligent RPA are competitive in the RPA market. AutomationEdge seems to have the upper hand in pricing and customer support, but SAP Intelligent RPA justifies its higher pricing with a comprehensive feature set.

Features: AutomationEdge provides a robust automation solution with pre-built connectors for quick integration, a focus on IT and business processes, and speed in deployment. SAP Intelligent RPA integrates seamlessly with SAP products, supports complex workflow automation, and offers enterprise-focused features with extensive capabilities.

Room for Improvement: AutomationEdge can enhance its integration capabilities, expand its feature range for broader business applications, and improve documentation for complex use cases. SAP Intelligent RPA could streamline its deployment process, improve its learning curve for new users, and enhance its cost-effectiveness for smaller businesses.

Ease of Deployment and Customer Service: AutomationEdge is noted for its streamlined deployment process and responsive support, appealing to businesses seeking agility. SAP Intelligent RPA, while involving more complexity in deployment due to extensive integration possibilities, benefits from SAP's established customer support network.

Pricing and ROI: AutomationEdge is praised for economical setup costs and quicker ROI, positioning it as a cost-effective solution. SAP Intelligent RPA, despite higher initial setup costs, is valued for handling complex automations, offering significant potential ROI for enterprise-level applications.

To learn more, read our detailed AutomationEdge vs. SAP Intelligent RPA Report (Updated: April 2025).

Buyer's Guide

AutomationEdge vs. SAP Intelligent RPA

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, the whole product is really nice and provides significant benefits."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

More Automate pros

"The initial setup was easy and straightforward."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"It helps us with cost optimization and easy implementation."

"The product's most valuable feature is the executor."

"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

More AutomationEdge pros

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Scalability is fine. It is pretty nice."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The initial setup of SAP Contextor is easy."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"It is a stable solution...It is a scalable solution."

Cons

"Fortra's Automate is not as reliable as I would like it to be."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"The OCR for Hebrew text needs to be improved."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The interface could be more user-friendly and easier to navigate."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

More Automate cons

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"The price of the solution could be improved."

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

"There are some shortcomings in the product's stability that need improvement."

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

"It's not an intuitive tool."

"The installation process could improve. It was difficult to complete."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

More AutomationEdge cons

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"SAP Contextor could improve by automating some processes."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"The product is available at the lowest price."

"It is expensive but its value can justify the cost."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"I give the price of the solution a nine out of ten."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"The pricing is not that expensive. It is manageable."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

24%

Computer Software Company

16%

Healthcare Company

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

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What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

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What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

UiPath Platform vs AutomationEdge

Compared 37% of the time

Automation Anywhere vs AutomationEdge

Compared 36% of the time

Microsoft Power Automate vs AutomationEdge

Compared 27% of the time

More AutomationEdge Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 37% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 21% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 10% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 9% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automate

April 2025

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Buyer's Guide

AutomationEdge

April 2025

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Buyer's Guide

SAP Intelligent RPA

April 2025

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

No data available

SAP Contextor, Contextor

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

AutomationEdge vs. SAP Intelligent RPA

April 2025

Free Report: AutomationEdge vs. SAP Intelligent RPA

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