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Auth0 Platform vs OneLogin Customer Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0 Platform
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), AI IT Support (6th)
OneLogin Customer Identity
Ranking in Customer Identity and Access Management (CIAM)
13th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Auth0 Platform is 14.1%, down from 19.5% compared to the previous year. The mindshare of OneLogin Customer Identity is 1.2%. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Auth0 Platform14.1%
OneLogin Customer Identity1.2%
Other84.7%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

OJ
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
Nigus Machin Amare - PeerSpot reviewer
CTO at Malam Engineering PLC
Centralized identity has strengthened banking security and is improving user authentication
I see areas for improvement with OneLogin as most clients require a market reference or evaluator report, such as a Gartner report, to be convinced to use a new product. Many vendors lack clear documentation or site references. Clarity in documentation, similar to that with Thales and Fortinet, simplifies our job and helps us convince clients by providing links to credible sources. There may be latency issues with OneLogin Customer Identity, as most of these security products are virtual and software-based. Latency and performance depend on the physical server, and fulfilling vendor-recommended resource requirements will ensure functionality; thus, if those requirements are met, there should be no issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our organization by providing login authentication for a mobile app."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"It has a lot of customization and out-of-the-box features."
"I feel it has been a very prudent investment, as I get everything I want and more from it for what I invest, and currently I feel that Auth0 Platform is very affordable."
"There have been many improvements in our cloud technology since we are using Auth0 Platform, and it reduces our development time while providing many features to integrate and utilize so that everything is available in one place and we can develop our application faster, which minimizes our time and maximizes utilization."
"We did a case study on Auth0, and we had a 300% return on investment in terms of money."
"We use this solution for authentication and authorization, and we deploy it on cloud, where it supports identity federation, FSO and multi-tenancy."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"In terms of specific numbers, before we had a very poor pool of security breaches and it was not easy to log into every application in my organization, as we manually logged into every application, however, when we got OneLogin, it really simplified how we log in by using just one password or going passwordless, and we have been able to save at least 70 to 80% of our time compared to our previous tool."
"OneLogin Customer Identity has positively impacted our organization by significantly improving our security."
"The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process."
 

Cons

"The only downside to them is the pricing, which is a bit expensive."
"There could be easy integration with IoT devices for the product."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The tool's price should be improved."
"The product could use a more flexible administration structure in the next release."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The product support for multi-tenancy could be improved further, and advanced authorization capabilities could be included in the next release."
"The pricing should be lower. A reduction of 20-25% would be great."
"Comparing OneLogin Customer Identity with CyberArk technically, I think CyberArk is better; I have had CyberArk for around two years or more, and I know of two or three customers in Ethiopian financial institutions using CyberArk Identity Access Management."
"Additionally, I noticed that training is a must. A training and learning curve is necessary for everyone to go through, and I would love the option to skip the training if the user already knows about the system."
"OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely."
 

Pricing and Cost Advice

"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"It is a relatively inexpensive product in the industry."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise11
No data available
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end. ForgeRock and Okta are in the same bucket for pricing.
What needs improvement with Auth0?
Auth0 Platform is not as flexible compared to ForgeRock or IBM Security Access Manager. Auth0 Platform will only play on the outer boundary of the application. Once the application team requests to...
What is your experience regarding pricing and costs for OneLogin Customer Identity?
My experience with pricing, setup cost, and licensing has been that the price is one of the most cost-effective tools, especially regarding great signing and security.
What needs improvement with OneLogin Customer Identity?
OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely. The needed improvements for the mobile app could also include ...
What is your primary use case for OneLogin Customer Identity?
My main use case for OneLogin Customer Identity is to ensure security and privacy on HIPAA and PCI-compliant platforms while easily storing employee passwords so that the tech team is not consisten...
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Information Not Available
Find out what your peers are saying about Auth0 Platform vs. OneLogin Customer Identity and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.