No more typing reviews! Try our Samantha, our new voice AI agent.

Aurea CX Process vs OpenText Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Process
Ranking in Business Process Management (BPM)
43rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
Business Process Design (22nd)
OpenText Process Automation
Ranking in Business Process Management (BPM)
25th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Aurea CX Process is 1.0%, up from 0.2% compared to the previous year. The mindshare of OpenText Process Automation is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText Process Automation1.1%
Aurea CX Process1.0%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

HC
Savvion (BPM) J2EE Developer at a tech vendor with 51-200 employees
Facilitates development flexibility and easy customization
Flexibility of development. Developer can use various JavaScript APIs for development. Most (or all) of the components are plug and play. Customization is easily achievable most of the time As mentioned above, it is more flexible than other products available in the market. Performance. More…
Senthil Natarajan - PeerSpot reviewer
Chief Operating Officer at a outsourcing company with 51-200 employees
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility of development; the developer can use various JavaScript APIs for development and most or all of the components are plug and play, so customization is easily achievable most of the time."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."
"One of the most useful features is the code is customizable, we can make it our own."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"Its customer support is reliable and easy to approach."
"The stability has been perfect over the years; there are no bugs or glitches, it doesn't crash or freeze, it's reliable, and the performance is good."
 

Cons

"Yes, the servers are not as efficient as required."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"AppWorks could be improved by including BPM simulation."
"There is room for improvement in the pricing structure."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"OpenText needs improvements in its integration model to align with newer integration types."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"The crucial missing element is the archival function."
"The UI for the solution is complex, and it would be better to go for Openpath and Angular or use another BPM engine."
 

Pricing and Cost Advice

Information not available
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"The price is on the higher side."
"AppWorks is pretty expensive."
"There is a user-based perpetual license."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Construction Company
10%
Comms Service Provider
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
What is your primary use case for OpenText AppWorks?
We primarily use OpenText AppWorks ( /products/opentext-appworks-reviews ) for automating supply chain-related problems, vendor process automations, and invoice automations. We have our own product...
 

Also Known As

CX Process Enterprise, Savvion BusinessManager, Savvion Process Modeler
No data available
 

Overview

 

Sample Customers

Air France-KLM, Proximus, Barratt Developments, Heathrow, HomeServe, Paypal, Freedom Mortgage
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: July 2026.
908,858 professionals have used our research since 2012.