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Atlassian Confluence vs Objective ECM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
Objective ECM
Average Rating
4.0
Number of Reviews
1
Ranking in other categories
Enterprise Content Management (26th)
 

Mindshare comparison

Atlassian Confluence and Objective ECM aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.3%, up 12.6% compared to last year.
Objective ECM, on the other hand, focuses on Enterprise Content Management, holds 1.1% mindshare, down 1.1% since last year.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence16.3%
SharePoint22.1%
Drupal15.9%
Other45.699999999999996%
Corporate Portals (Enterprise Information Portals)
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Objective ECM1.1%
SharePoint12.1%
OpenText Documentum Content Management7.1%
Other79.7%
Enterprise Content Management
 

Featured Reviews

PR
GM at a real estate/law firm with 501-1,000 employees
Collaborative workspace has improved cross-team documentation and now supports structured projects
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company using Atlassian Confluence needs to have a very clear structure for where information will be organized. As I mentioned, we have subsections that contain the same information, which makes searching problematic. When you search for a project, you suddenly get fifteen pages about the same project, which does not make sense. A lot of these issues lie with the site owner who needs to be more structured in their usage of the tool. Atlassian Confluence is used during meetings, especially during product evaluations where we work on collaborative projects. We also use it as a note dashboard for brainstorming and similar activities.
it_user144594 - PeerSpot reviewer
Engineer at a tech services company with 5,001-10,000 employees
The ability to have duplicate document names is very useful for content migration. During trouble-shooting you will discover that the logs are all over the place.
During trouble-shooting you will discover that the logs are all over the place - even on servers you would not expect - and fragmented into dozens of files, yet the detail is excellent. It's Java execution logs, so needs a bit of interpretation skill, though. Speaking of Java, the web interface requires JRE and degrades in mysterious ways without it: No warnings or graceful fall-back. The web UI is otherwise VERY awkward and limited in functionality. The Windows client on the other hand is extremely dated but rich in functionality - not pretty, though. Despite the API, there is no vendor support for integration into any other systems except through HTML frames.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"It's easy to use and you can create all types of pages."
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"The ease of use and the very short learning curve make Atlassian Confluence an ideal tool."
"I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing."
"Makes integration with other softwares or plugins easier."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"The solution is stable."
"The ability to have duplicate document names is very useful for content migration."
 

Cons

"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"Being robust when dealing with complex pages, eating too much CPU, badly designed plugins."
"I've always found search to be buggy."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"There's room for improvement in the way folders are structured in Atlassian Confluence."
"Customer service: I would give them a rating of 7/10. The technical support was helpful."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented."
"Upgrades can be nightmares, partly because there can be architecture and engine changes in minor version increments."
 

Pricing and Cost Advice

"There is an annual license."
"In my opinion, it's worth the investment"
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"For us, it's free to use. We don't pay any licensing."
"We have to pay licensing fees."
"This is a very expensive solution."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
8%
Manufacturing Company
18%
Government
14%
Construction Company
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
ACT Planning and Land Authority, Australian Department of Defence, Barwon Water, City of Darebin, Delta Electricity, NSW Department of Premier and Cabinet, Health Corporate Network, Hobsons Bay City Council, LandCorp, Port of Brisbane
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: October 2026.
920,939 professionals have used our research since 2012.