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Objective ECM vs OpenText Documentum Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Objective ECM
Ranking in Enterprise Content Management
25th
Average Rating
4.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Content Management category, the mindshare of Objective ECM is 1.1%, up from 1.0% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.0%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.0%
Objective ECM1.1%
Other91.9%
Enterprise Content Management
 

Featured Reviews

it_user144594 - PeerSpot reviewer
Engineer at a tech services company with 5,001-10,000 employees
The ability to have duplicate document names is very useful for content migration. During trouble-shooting you will discover that the logs are all over the place.
During trouble-shooting you will discover that the logs are all over the place - even on servers you would not expect - and fragmented into dozens of files, yet the detail is excellent. It's Java execution logs, so needs a bit of interpretation skill, though. Speaking of Java, the web interface requires JRE and degrades in mysterious ways without it: No warnings or graceful fall-back. The web UI is otherwise VERY awkward and limited in functionality. The Windows client on the other hand is extremely dated but rich in functionality - not pretty, though. Despite the API, there is no vendor support for integration into any other systems except through HTML frames.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to have duplicate document names is very useful for content migration."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"OpenText Documentum has improved availability and performance in our organization."
"Using Documentum products such as ContentServer, xCP, and Captiva, over 90 large-scale business processes and applications have been successfully implemented to move forward to a paperless organization, fully integrated with our Oracle E-Business Suite and custom enterprise systems built in-house."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
 

Cons

"Upgrades can be nightmares, partly because there can be architecture and engine changes in minor version increments."
"OpenText Documentum needs to improve its support."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"Open Text's technical support is lacking. There isn't enough community support."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The price is quite high as the licensing prices are significant."
 

Pricing and Cost Advice

Information not available
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"The product is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Government
14%
Construction Company
11%
Comms Service Provider
9%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

ACT Planning and Land Authority, Australian Department of Defence, Barwon Water, City of Darebin, Delta Electricity, NSW Department of Premier and Cabinet, Health Corporate Network, Hobsons Bay City Council, LandCorp, Port of Brisbane
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: October 2026.
917,403 professionals have used our research since 2012.