Atera vs ClearSight Analyzer comparison

Atera and NETSCOUT are both solutions in the Network Monitoring Software category. Atera is ranked #34 with an average rating of 10.0, while NETSCOUT is ranked #91. Atera holds a 0.6% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Atera

Read 15 Atera reviews

5,154 Views
1,546 Comparison Views

93% willing to recommend

ClearSight Analyzer

Read 2 ClearSight Analyzer reviews

1,169 Views
1,087 Comparison Views

100% willing to recommend

Atera

ClearSight Analyzer

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Executive Summary

We performed a comparison between Atera and ClearSight Analyzer based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: April 2026).

Buyer's Guide

Network Monitoring Software

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Network Monitoring Software

34th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (11th), IT Infrastructure Monitoring (38th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (18th), Agentic Automation (8th)

ClearSight Analyzer

Ranking in Network Monitoring Software

91st

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of ClearSight Analyzer is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Atera	0.6%
ClearSight Analyzer	0.4%
Other	99.0%

Network Monitoring Software

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

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DAVID-TAYLOR

Senior Network Engineer at Montgomery College

Shows question being asked, breaks it down and it'll just show you who's not answering

I wouldn't want the interface to go towards the web because they did have a version that was inside of the TruView product. It was more web-based and, to me, the web-based applications lose the robustness of the intimacy of a true character interface. I liked that they were on that path and I hope that they stay on that path because it just looks like it's a better product. I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that. From a centralized platform, you could have multiple users using that particular product in a series of different ways. That's what I'd like to see, rather than having everybody running a standalone one on their own workstation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"Atera has saved us a lot of time."

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"All corporations that have an IT department should look into and utilize this solution."

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."

More Atera pros

"This is the best protocol analyzer I've used and I've used some from WildPackets and quite a few other places."

"What ClearSight will do is it actually maps out the conversation for you."

Cons

"There is definitely room for improvement with its automation capabilities."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"The one thing that could do with improvement is the reporting."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"I would like to see more mobile device management. iPad is a big one."

"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature."

"It should improve its processes."

"There is definitely room for improvement with its automation capabilities."

More Atera cons

"I was upset when they sold the product to NETSCOUT."

"I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that."

Pricing and Cost Advice

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"As an internal IT, it's gold right there. It is money in the bank."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"The solution cost approximately $200 Canadian per month."

More Atera pricing and cost advice

"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."

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Top Industries

By visitors reading reviews

Educational Organization

Comms Service Provider

Construction Company

Performing Arts

Construction Company

16%

Comms Service Provider

11%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

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What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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Product Reports

Buyer's Guide

Atera

May 2026

Download Atera product report

Buyer's Guide

Network Monitoring Software

April 2026

Download ClearSight Analyzer product report

Overview

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Atera

ClearSight Analyzer offers comprehensive analytics designed for insightful data processing and interpretation. Its use spans across network performance analysis and traffic monitoring, enabling businesses to enhance efficiency and problem-solving capabilities.

Providing a competitive edge in data-driven environments, ClearSight Analyzer stands out with its robust technology, allowing users to dissect complex data streams. It significantly aids in the optimization of network systems, ensuring seamless operations. With its intuitive design and powerful analytics tools, this service facilitates detailed examinations, promoting informed decision-making. Its compatibility with a range of data sources further enhances its utility, making it ideal for tailored applications in different sectors.

What are the standout features of ClearSight Analyzer?

Advanced Data Visualization: Offers intuitive visuals for easier data interpretation.
Real-Time Monitoring: Ensures up-to-date network status insights.
Comprehensive Protocol Analysis: Delivers in-depth examination of network protocols.
Scalability: Adaptable to different network sizes and complexities.

How can ClearSight Analyzer benefit users?

Improved Efficiency: Streamlines data handling and boosts system performance.
Cost-Effective: Reduces operational costs through optimized resource management.
Enhanced Decision-Making: Supports accurate data analysis for better business strategies.

In industries like telecommunications, finance, and healthcare, ClearSight Analyzer aids high-volume data processing, supporting critical operational tasks. Its ability to identify bottlenecks and optimize resources makes it a valuable tool for maintaining high standards of performance and reliability.

NETSCOUT

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Japan Atomic Energy Research Institute

Buyer's Guide

Network Monitoring Software

April 2026

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