NETSCOUT Network &amp; Application Observability vs Wireshark comparison

NETSCOUT Network & Applicat...

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Executive Summary

We performed a comparison between NETSCOUT Network & Application Observability and Wireshark based on real PeerSpot user reviews.

Find out what your peers are saying about Auvik, Wireshark, NetAlly and others in Network Troubleshooting.

To learn more, read our detailed Network Troubleshooting Report (Updated: October 2026).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT Network & Applicat...

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (10th)

Wireshark

Average Rating

9.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Network Troubleshooting (2nd)

Featured Reviews

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work

They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

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reviewer2837244

It System Engineer at a manufacturing company with 5,001-10,000 employees

Packet analysis has improved real-time troubleshooting and simplifies mapping complex data flows

The best features that Wireshark offers are everything. Every time I look into Wireshark, I find something new. The ability to capture real-time packets and understand how the packet is working and moving through how many hops and to how many points it reaches makes it a wonderful tool. The specific feature I use most is capturing packets of real-time communication and seeing how the packet is working. I rely on all the filters it has to check the protocols and see the communication between one end and another end and what the hops in between are, and if there is a proxy, how it behaves. Everything helps us check out the issue and troubleshoot it. I do not have anything additional to add about the features; everything looks really fine. The graphics are also good, and you can change its graphical features, making it a pretty nice tool. You can also use it with the PCAP file, which is really nice. Wireshark has positively impacted my organization by giving us the ability to capture packets and see into the network how it is working and what we can clarify about the network, specifically how we can remove many hops in the communication channels. A specific example of a measurable outcome is that we have a few switches in our network that, when we use Wireshark analysis, we find should not be needed or can be replaced with automatic switches instead of manual switches, such as switches which do not have any active features and only passive switches. That has saved us a lot of time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Whenever there is an outage, it's quickly able to identify it and, without pointing fingers, we can prove that it is not the network environment."

"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."

"We use it for monitoring whenever we update a new circuit or site."

"The support is good."

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."

"The solution most definitely provides us with increased visibility while conducting an IT deployment, allowing us to understand changes that we're making in the network, see our network's performance day-to-day and hour-to-hour, and even identify customer impact before the customer complains."

"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."

"It is a scalable product."

More NETSCOUT Network & Application Observability pros

"If you're dealing with troubleshooting network, voice issues, or network operations, having a tool like Wireshark to dive into packet details is important. The initial setup is straightforward. Anyone starting out or looking to deploy it on your personal PC or machine can do it easily."

"The ability to capture real-time packets and understand how the packet is working and moving through how many hops and to how many points it reaches makes it a wonderful tool."

"You can use Wireshark to see the traffic packet format, the IP layers, the fields, and the enabled flags."

"The best part about Wireshark, in my opinion, is its ability to analyze packet capture files."

"The session-level filtering features are valuable."

"Wireshark is a good tool to start with network analyzing and packet capturing."

"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."

"It helped in the sense that it allowed the team to troubleshoot networks faster."

More Wireshark pros

Cons

"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day."

"It's not an easy system, it's a very technical system."

"I would say that this is not a scalable solution."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

More NETSCOUT Network & Application Observability cons

"We would like the product to be developed so that it doesn't rely on internet access for installation. We would like to see all of the components required to be integrated into the installer."

"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

"Wireshark is also used for hacking which is a security breach."

"Wireshark gets stuck when it is a larger file."

"The product is great but I wish there were more of an emphasis on the command line tools."

"The decryption of encrypted packets could be better."

"Wireshark could be improved with a delay option when getting data automatically. It could also work faster."

"The volume of data on a typical TCP segment is so large that it can be challenging to capture and find the right data."

More Wireshark cons

Pricing and Cost Advice

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The product is too expensive compared to other products."

"We have a premium customized contract for the solution."

"It is very expensive, but it's well worth the money."

"I don't know what the cost to buy the solution was, but I doubt if it's a significant part of the budget as far as the maintenance and support are concerned."

"The price is a little high."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"I would like it to be more scalable with less spend."

More NETSCOUT Network & Application Observability pricing and cost advice

"Wireshark is an open-source product, so it's free to use."

"Wireshark is free software, so you can download it and use it for free with no licensing fees."

"The solution is open source so is free."

"It's free."

"This is an open-source product that can be used free of charge."

"I am using the free version of this solution."

"It is an open-source solution."

"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."

More Wireshark pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

11%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

University

11%

Manufacturing Company

10%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	52

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	11
Large Enterprise	29

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

What needs improvement with NETSCOUT nGeniusONE?

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.

What needs improvement with Wireshark?

Wireshark can be improved if it provides the accessibility of capturing packets from one device that is installed in the network without needing the port-mirrored facility. They could provide somet...

What is your primary use case for Wireshark?

Wireshark's main use case is capturing packets and reviewing the data flow over the network. Regarding my main use case for Wireshark, it is a great tool and would be one of the best tools availabl...

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Product Reports

NETSCOUT Network & Application Observability

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NETSCOUT Network & Application Observability report

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Also Known As

NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, Iris Session Analyzer, ClearSight Analyzer

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Overview

NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.

NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics that enhance network evaluations, helping transform raw data into actionable intelligence for better performance monitoring across diverse environments. However, it faces challenges like complexity, non-intuitive dashboard setup, and high server requirements. Enhancements in data analysis, visualization, and security features, along with improved integration with other products and detailed alerts, are needed.

What are the key features of NETSCOUT Network & Application Observability?

Packet Analysis: Provides robust packet capture and analysis for deep insights.
Single Pane of Glass: Simplifies traffic monitoring and dependency mapping.
Real-Time Insights: Offers instant, actionable information for troubleshooting.
Application Performance Metrics: Evaluates performance across network applications.
Interoperability: Ensures seamless operation across various network environments.

What benefits do users highlight?

Actionable Intelligence: Transforms raw data for strategic decisions.
Enhanced Monitoring: Facilitates efficient network operation monitoring.
Proactive Alerting: Supports real-time issue identification and response.
Bandwidth Management: Optimizes resource usage for cost efficiency.
Application Management: Monitors application performance for better user experience.

NETSCOUT Network & Application Observability is widely implemented in industries such as telecom and banking for network troubleshooting and application performance management. It helps in monitoring infrastructure, capturing unknown traffic, and managing bandwidth. The tool supports security alerts, real-time communications analysis, and proactive monitoring of remote sites, aiding in efficient network operations and enhanced end-user experience.

NETSCOUT

Wireshark offers robust packet analysis through comprehensive filtering and color-coding features, adaptable across platforms due to its open-source nature. It supports real-time and offline packet captures, multiple protocols, and easy installation, making it a favored tool for network experts.

Renowned for its traffic decryption capabilities and detailed traffic insights, Wireshark provides deep packet inspection and a simple GUI. Ideal for network troubleshooting, it allows users to view VoIP traffic and perform advanced customizations. While Wireshark's interface can be complex and challenging for newcomers, its powerful features make it invaluable in identifying network issues, inspecting protocols, and understanding data flow across wired and wireless environments. Users seek more intuitive filters, better Windows and non-laptop support, as well as features like real-time evolution and graphical analysis tools to enhance usability. Wireshark's wide application includes security research, protocol analysis, and application performance baselining, supporting both on-premises and cloud-based operations.

What are Wireshark's standout features?

Filtering and Color-Coding: Enables detailed packet analysis.
Real-Time and Offline Captures: Supports both capture modes for comprehensive network monitoring.
Traffic Decryption: Provides detailed insights into encrypted traffic.
Deep Packet Inspection: Delivers granular network data examination.
GUI Simplicity: Ensures ease of use despite complex capabilities.

What benefits and ROI should users evaluate?

Network Troubleshooting: Streamlines identification and resolution of network issues.
Protocol Inspection: Facilitates in-depth examination of network communication protocols.
Traffic Monitoring: Ensures effective monitoring of network traffic in real time.
Security Research: Assists in uncovering malicious traffic and vulnerabilities.
Application Performance: Aids in baselining and optimizing app performance.

Wireshark is implemented across industries to manage and troubleshoot networks, analyze traffic flow, and ensure secure, efficient communication. It supports research and security operations, providing insights into protocol usage and application performance across physical and virtual environments. Its deployment spans education, telecommunications, finance, and healthcare, underpinning connectivity and data integrity.

Sample Customers

Cerner Corporation

Comversion, ADP, Talbots

Network Troubleshooting