

Atlassian Confluence and Emplifi Platform compete in collaboration and customer engagement categories. While Confluence is well-regarded for collaboration, Emplifi might offer more value based on its range of features.
Features: Confluence includes real-time collaboration, project management capabilities, and integration options. Emplifi Platform provides advanced customer engagement features, social media integration, and analytics capabilities. The primary distinction is Confluence's focus on teamwork while Emplifi emphasizes customer interaction.
Ease of Deployment and Customer Service: Confluence offers straightforward deployment with extensive support materials and agile functionality. Emplifi Platform provides scalable deployment options with personalized customer support, ideal for businesses prioritizing customer engagement.
Pricing and ROI: Confluence is seen as cost-effective with respectable ROI through improved team productivity. Emplifi may come with a higher setup cost but offers potentially higher ROI via comprehensive analytics and customer interaction features. Confluence's competitive pricing attracts price-sensitive buyers, while Emplifi is aimed at those investing in extensive customer engagement tools for long-term benefits.
| Product | Market Share (%) |
|---|---|
| Atlassian Confluence | 11.2% |
| Emplifi Platform | 2.2% |
| Other | 86.6% |

| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 26 |
| Large Enterprise | 52 |
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Emplifi Platform is a comprehensive solution engineered for brands with an emphasis on social media engagement and customer experiences. Its advanced tools optimize cross-platform strategies to elevate brand visibility and interaction.
Emplifi Platform delivers powerful tools designed to enhance the social media presence of its users. Tailored for businesses aiming to improve customer engagement and streamline social media management, it provides analytics for strategic insights. Brands can leverage its capabilities to connect with audiences seamlessly, using data-driven decisions to refine their approaches and achieve measurable outcomes.
What are the standout features of Emplifi Platform?Emplifi Platform has been effectively integrated in industries like retail and hospitality, providing tailored social media solutions to boost engagement and brand loyalty. Businesses report improved customer interactions and data-backed marketing strategies.
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