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Asana vs Jira vs Trello comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Asana enhances productivity and efficiency by streamlining task management and communication, with notable time and financial benefits for developers.
Sentiment score
7.1
Organizations report enhanced efficiency and quick ROI from Jira, despite some dissatisfaction with recent changes and plugin support.
Sentiment score
4.2
Trello's free version saves time, enhances workflows, and organizes tasks, providing value despite users' challenges in quantifying ROI.
Because of Asana, we are not having sprint planning meetings very much. That alone has saved us about 10 hours per week.
Automations Engineer at Ad Up
There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.
Construction Superintendent at Sila Nanotechnologies Inc.
However, due to its pricing, I need to be careful about adding each user and feature.
Head of Content Marketing at scion social
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
VP Product at PeerSpot
 

Customer Service

Sentiment score
6.1
Asana's customer service is praised for responsiveness, although some note slower times; training resources aid user self-help.
Sentiment score
6.7
Jira's customer service relies on documentation and forums, with varied satisfaction in email and technical support responsiveness.
Sentiment score
2.1
Trello is intuitive with mixed technical support satisfaction; users appreciate online resources but note occasional support delays from time zones.
The technical support is of high quality.
Head of Content Marketing at scion social
No complaints have been heard about customer support for Asana.
Construction Superintendent at Sila Nanotechnologies Inc.
The customer support for Asana is good.
Senior Data Scientist at a tech vendor with 10,001+ employees
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Senior Consultant at a consultancy with 10,001+ employees
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Senior Content Strategist at PeerSpot
 

Scalability Issues

Sentiment score
7.0
Asana is scalable and ideal for small to medium teams but may face challenges with larger enterprises and costs.
Sentiment score
7.2
Jira scales well from small teams to thousands, offering customization and integration with other tools, despite potential cost increases.
Sentiment score
6.1
Trello is effective for small teams but faces scalability limitations for larger organizations, needing better management and integration features.
Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.
Construction Superintendent at Sila Nanotechnologies Inc.
Asana's scalability is pretty good because it is cloud-hosted and I know companies with thousands of employees use it.
Automations Engineer at Ad Up
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
8.1
Users find Asana reliable, with minimal issues and high stability ratings, despite occasional downtime like the AWS outage.
Sentiment score
7.6
Jira is largely stable, experiencing occasional performance issues, with users valuing recent reliability improvements despite costly enhancements.
Sentiment score
6.8
Trello is stable and reliable, highly rated by users, with minor issues in flexibility and performance under extensive data.
I have not experienced any stability problems with Asana.
Senior Data Scientist at a tech vendor with 10,001+ employees
Asana is quite stable; it is a tool I can trust.
Head of Content Marketing at scion social
Asana is stable.
Automations Engineer at Ad Up
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Asana users face challenges with complex navigation, excessive notifications, steep learning curves, and require better integrations and automation.
Jira users face customization challenges, inadequate search and integration, performance issues, and seek improved interface, reporting, and training.
Trello users seek enhanced time tracking, integration, customization, notifications, and improved mobile experience for better task and team management.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
Head of Content Marketing at scion social
This UI is good for a power user, but for a normal user who just comes to see what their tasks are, a simplified UI would be more appropriate.
Automations Engineer at Ad Up
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
NOC Manager at a comms service provider with 51-200 employees
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
More control over email notifications would also be helpful.
VP Product at PeerSpot
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
CSM at PeerSpot
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Customer Success Manager at PeerSpot
 

Setup Cost

Asana's free version offers basic functions, with reasonably priced plans; enterprise tier is $25 per user, annually.
Jira's pricing can be costly for larger teams due to user count and plugin dependencies, prompting alternatives exploration.
Trello's pricing is versatile, with a free version and scalable paid options, though some feel costs are high.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Head of Content Marketing at scion social
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
 

Valuable Features

Asana offers clear task visibility, real-time collaboration, and integration features, providing user-friendly project management and workflow automation.
Jira is user-friendly with powerful integrations, customizable workflows, Agile support, and robust reporting for enhanced collaboration and productivity.
Trello offers intuitive drag-and-drop functionality, Kanban-style visualization, easy collaboration, and flexibility across devices with customizable organization options.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Head of Content Marketing at scion social
Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available.
Construction Superintendent at Sila Nanotechnologies Inc.
The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana.
NOC Manager at a comms service provider with 51-200 employees
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones.
Senior Consultant at a consultancy with 10,001+ employees
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
CSM at PeerSpot
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
Customer Success Manager at PeerSpot
The ability to tag different team members in both the description and the comments, and the due dates feature are handy.
VP Product at PeerSpot
 

Mindshare comparison

As of January 2026, in the Project Management Software category, the mindshare of Asana is 2.9%, down from 6.8% compared to the previous year. The mindshare of Jira is 4.1%, down from 8.2% compared to the previous year. The mindshare of Trello is 2.1%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira4.1%
Asana2.9%
Trello2.1%
Other90.9%
Project Management Software
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automations Engineer at Ad Up
Task tracking has streamlined sprint work but complex navigation still needs simplification
Asana's UI is a little bit too complex for me. Sometimes I get confused. Sometimes I mis-navigate. Asana is a very complicated product, but if it could offer a different kind of UI for different types of people, that would be better. This UI is good for a power user, but for a normal user who just comes to see what their tasks are, a simplified UI would be more appropriate. Sometimes the navigation is a little bit clunky. Sometimes I click back on things that I do not want to click back on. Everything else is good, and the UI is the only part that I see could use a little bit of improvement.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
Davina Becker - PeerSpot reviewer
Senior Content Strategist at PeerSpot
Keeps requests better organized
The best feature Trello offers is that it keeps things better organized, so it makes things easier to collaborate with people. I can say that I really enjoyed using Trello for a lot of things, and it has some really good features, such as helping people write out descriptions and the comment section being absolutely one of the best parts of it.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Educational Organization
9%
Media Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise8
Large Enterprise7
By reviewers
Company SizeCount
Small Business106
Midsize Enterprise56
Large Enterprise150
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise10
Large Enterprise11
 

Questions from the Community

What do you like most about Asana?
The solution's user interface is very good.
What is your experience regarding pricing and costs for Asana?
The pricing of Asana is slightly high. To add one user is expensive, which makes me cautious about upgrading or addin...
What needs improvement with Asana?
A rating of eight is given because a downside exists in that everyone has access and notifications are often received...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly...
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I do not know about the pricing, setup cost, and licensing for Trello because this part was handled by another cowork...
What needs improvement with Trello?
It is hard to track completed requests and show performance based on closed cards.
 

Comparisons

 

Also Known As

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Jira Software
No data available
 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Atlassian, Microsoft, monday.com and others in Project Management Software. Updated: December 2025.
881,227 professionals have used our research since 2012.