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Aruba Wireless vs Ubiquiti UniFi comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba Wireless
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
151
Ranking in other categories
Wireless LAN (2nd)
Ubiquiti UniFi
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
12
Ranking in other categories
Wi-Fi Hotspot Software (1st)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Aruba Wireless is designed for Wireless LAN and holds a mindshare of 13.2%, down 18.3% compared to last year.
Ubiquiti UniFi, on the other hand, focuses on Wi-Fi Hotspot Software, holds 27.9% mindshare, down 31.0% since last year.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Aruba Wireless13.2%
Ruckus Wireless12.0%
Cisco Meraki Wireless LAN10.2%
Other64.6%
Wireless LAN
Wi-Fi Hotspot Software Mindshare Distribution
ProductMindshare (%)
Ubiquiti UniFi27.9%
Purple WiFi33.3%
Guest Internet Solutions28.3%
Other10.5%
Wi-Fi Hotspot Software
 

Featured Reviews

UM
IT Infra Deputy Vice President at ESFB
Strong performance supports network team effectively but guest access compatibility needs improvement
We connect the network using Aruba Wireless. We connect our office network, and we use it primarily within our network team Aruba Wireless has many features, especially their state-of-the-art controller, which can be connected to the cloud. They also have an unlimited lifetime warranty, which is…
NN
IT Manager at Handi Quilter, Inc.
Has provided reliable long-term video storage without ongoing fees
You pay more upfront for Ubiquiti UniFi, but you don't receive substantial support, which is problematic. They previously provided setup support but discontinued this service, though you save money overall by not paying monthly fees. I would rate Ubiquiti UniFi's support zero because they've always had inadequate support. Trying to get someone on the phone is nearly impossible, and although they now have a support plan, emergency help is frustratingly difficult to find when the company doesn't provide it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Aruba WLAN was my first experience with WLAN solutions and is unique."
"We've used Meru and Cisco, but Aruba's proven to be the best."
"Its graphical user interface is designed to be user-friendly, making work more efficient."
"Aruba Wireless is reliable, and the signal strength is pretty good."
"​Initial setup was very straightforward. We set up the switches and APs, then took it from there. ​​"
"With Aruba Wireless Controller, all our access points are connected to one controller. Through that controller, we can actually handle each access point; we can disconnect or connect that access point, and then we can tell, or see, or allow how many users are, or should be, connected through that access point."
"Price is one of the most important factors. We have a solution that's reasonably cost-effective when balanced against all the areas we need to cover."
"The Airwave is the best feature for a single management point for all APs in the environment."
"The most valuable feature of this solution is how it is centralized."
"The UniFi controller is user-friendly and it is very easy to manage."
"The advantage of Ubiquiti UniFi is that you can have on-premise storage and avoid all cloud fees, allowing you to keep building your storage, adding more video storage units, and store video for up to three years and nine months without paying external fees."
"The level of reporting offered by the controller, when used with other Ubiquiti equipment, has been invaluable."
"Functionality of the cloud key in terms of monitoring and managing the environment."
"The most beneficial aspects of Ubiquiti UniFi are pricing, because it is significantly cheaper compared to major enterprise vendors such as Cisco, Aruba, or Fortinet."
"Business is growing due to referrals."
"The level of reporting offered by the controller, when used with other Ubiquiti equipment, has been invaluable."
 

Cons

"The solution could be improved on the security side."
"Needs improvement in point-to-point deployment products."
"The latest design of their APs removes the console port and requires purchasing an expensive proprietary cable just to access the console."
"The ceiling grid mount clips have room for improvement."
"It's too pricey, to be honest."
"The price could be better. Competitors offer more features for a similar cost."
"Some additional reporting features about the clients would be nice when not combined with the AirWave management package."
"We are not facing any difficulty in convincing customers to have Aruba Wireless, and there are no specific features that customers are particularly looking for in wireless."
"Documentation could be improved, especially regarding known issues or new features. It relies heavily on the user community to provide support and info. There is a vast user group with support groups on both the dedicated forums as well as most social media platforms."
"Email support is slow. Community support is good, but it can be spotty."
"If I could manage the W-LAN or other items without a UniFi switch, that would be very helpful. I have not tried, but I think some options are tied to the hardware, like the Ubiquiti switch."
"If I could manage the W-LAN or other items without a UniFi switch, that would be very helpful."
"Better pre-purchase docs, as I have to contact support via chat for some things that should already be in documents."
"I don't like the concept of the QoS, Quality of Service configuration because it doesn't give very granular configuration access to prioritize network traffic."
"They provide support via Chat ONLY, and moreover, they are not very knowledgeable."
"A more powerful heatmapping application in the controller would assist in more reliable WiFi modeling."
 

Pricing and Cost Advice

"Aruba is comparable to competing solutions when it comes to price."
"The price of Aruba Wireless could improve. It is expensive. However, I am able to reduce my costs because I do not use all the features in the controller, such as the AD integration and other enterprise features."
"Pricing is very competitive."
"It comes with a relatively higher price tag, but it's essential to assess the value it brings to the market because it actively competes with other players in the industry and dedicates efforts to offer competitive devices."
"There is so much licensing, you literally pay for every solution, add-on, or cool feature. Compared to others, we were in the middle with pricing, but as you start to invest more into features it will get very pricey."
"When you look at the price it is a higher price than Cisco."
"The price could be better. Competitors offer more features for a similar cost."
"​Trial different solutions and compare pricing to how well they perform, their stability, how easy it is to maintain, etc."
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Comparison Review

it_user212721 - PeerSpot reviewer
President at a tech services company with 51-200 employees
Mar 24, 2015
Cisco vs. Aruba Wireless Solutions
Cisco or Aruba Networks? If you are considering wireless access solutions, this is a common question that you are probably asking. You probably have sales people knocking at your door. How do you make sense of all the stories that you are presented with. If you have done any research, you are…
 

Answers from the Community

Vinny Govender - PeerSpot reviewer
Technical Applications Specialist at bioMérieux
Jul 26, 2022
Jul 26, 2022
1 Ruckus 2 Aruba 3 Cambium It depends on your enviroment. Greetings
2 out of 9 answers
AH
IT Admin at a educational organization with 51-200 employees
Nov 15, 2021
Hi, You can purchase WiFi access points from any of the above vendors. But it must be a commercial access point as in AP a few connect to the limited devices and a few can connect large devices with a single AP. It will totally depend on your work environment and access point signals covering the area. In the hall, AP can cover a large area but there is a concrete wall between two rooms or a corridor then it can down the signal to 50 DBM. So, when deciding on a WIFI/AP keep all these things in mind.
EK
Partner / Owner at Bimel Elektronik Mamuller Paz. Ltd.
Nov 15, 2021
If you want high performance and stability, you should definitely go with Ruckus Wireless.  Ruckus Wireless APs have: - Adaptive antenna technology (called BeamFlex) This technology analyzes different paths to reach the client and electronically turns itself to a directional antenna, choosing the path that gives the best performance to reach each specific client. If the client is mobile or if the environment changes (such as a warehouse) the selection of paths/direction also changes instantly. Transmitting in a directional way allows a good Signal-to-Noise Ratio and also causes less interference for other nearby APs outside the path of the directional transmission. - ChannelFly technology This technology chooses the best channel based on performance rather than background scanning for noise. - Polarization Diversity This technology allows the clients not to lose signal strength when held at different angles (important for mobile devices such as tablets and telephones). - Better receive sensitivity compared to the competitors All these features make Ruckus Wireless a better choice than any other competitor (better performance, better coverage area, more stable and surprise-free communication especially in not so easy conditions such as noise, too many clients, too much traffic).
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
University
7%
Comms Service Provider
13%
Computer Software Company
11%
Educational Organization
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise47
Large Enterprise75
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
How does Cisco Wireless compare with Aruba Wireless?
On the most basic level, Cisco Wireless can offer a rather straightforward initial setup. In the span of about three hours, the basic framework can be set up. Step-by-step instructions are availabl...
What needs improvement with Ubiquiti UniFi?
The major issue I see is connected with troubleshooting, which is my main concern. Troubleshooting capabilities are limited, and some advanced features are missing. For example, enterprise Wi-Fi so...
What is your primary use case for Ubiquiti UniFi?
My major use case for Ubiquiti UniFi is enterprise Wi-Fi.
What advice do you have for others considering Ubiquiti UniFi?
I currently work with Fortinet products like FortiGate and FortiSwitch, though I do not have experience with FortiAP in the past two years. I am planning to buy the FortiSwitch Data Center in a few...
 

Also Known As

Aruba WLAN, HP WLAN, HP Wireless, Aruba Instant On AP Series Access Point
UniFi
 

Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC
Find out what your peers are saying about Ruckus, Hewlett Packard Enterprise, Cisco and others in Wireless LAN. Updated: March 2026.
885,444 professionals have used our research since 2012.