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Ubiquiti UniFi pros and cons

Vendor: Ubiquiti
4.2 out of 5
Badge Ranked 1
 

Ubiquiti UniFi Pros review quotes

OK
IT Support Professional at Valley IT Support, Inc
Apr 11, 2018
Firmware can be pushed or manually updated.
it_user1111458 - PeerSpot reviewer
IT Director at Newport
Jun 4, 2019
The most valuable features are its easy access, the controller, and constant updates.
Jul 8, 2019
The level of reporting offered by the controller, when used with other Ubiquiti equipment, has been invaluable.
Learn what your peers think about Ubiquiti UniFi. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
JM
Manager ITeS at a tech services company with 1,001-5,000 employees
Jan 12, 2020
The most valuable feature of this solution is how it is centralized.
FS
Consultant at SharKom Srl
Mar 5, 2020
Overall, the suite of tools is quite useful.
Director_45785 - PeerSpot reviewer
Director at Innate technology
Apr 30, 2020
Functionality of the cloud key in terms of monitoring and managing the environment.
BC
Information Security Officer - VP at Unified Technology Solutions
Feb 7, 2022
The cloud management has revolutionized the way we provide services to clients, onsite trips have almost ceased and once complicated changes are made in minutes.
reviewer1454133 - PeerSpot reviewer
Network Administrator at a consultancy with self employed
Nov 15, 2020
I like the centralized management console, where we can add all of the devices to the Unifi controller and then management them from a single point.
 

Ubiquiti UniFi Cons review quotes

OK
IT Support Professional at Valley IT Support, Inc
Apr 11, 2018
Integrate NanoBeams into the Controller Software.
it_user1111458 - PeerSpot reviewer
IT Director at Newport
Jun 4, 2019
They provide support via Chat ONLY, and moreover, they are not very knowledgeable.
Jul 8, 2019
A more powerful heatmapping application in the controller would assist in more reliable WiFi modeling.
Learn what your peers think about Ubiquiti UniFi. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
JM
Manager ITeS at a tech services company with 1,001-5,000 employees
Jan 12, 2020
Setting up IP generation for something like guest access is pretty confusing and should be improved.
FS
Consultant at SharKom Srl
Mar 5, 2020
If I could manage the W-LAN or other items without a UniFi switch, that would be very helpful. I have not tried, but I think some options are tied to the hardware, like the Ubiquiti switch.
Director_45785 - PeerSpot reviewer
Director at Innate technology
Apr 30, 2020
Software interfaces could be improved and there is a lack of documentation.
BC
Information Security Officer - VP at Unified Technology Solutions
Feb 7, 2022
Documentation could be improved, especially regarding known issues or new features. It relies heavily on the user community to provide support and info. There is a vast user group with support groups on both the dedicated forums as well as most social media platforms.
reviewer1454133 - PeerSpot reviewer
Network Administrator at a consultancy with self employed
Nov 15, 2020
I don't like the concept of the QoS, Quality of Service configuration because it doesn't give very granular configuration access to prioritize network traffic.