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Aruba Wireless pros and cons

Vendor: Hewlett Packard Enterprise

4.2 out of 5

151 reviews
87% willing to recommend

Pros & Cons summary

Aruba Wireless significantly reduces wireless-related help desk tickets by nearly 90% and offers cost efficiency with its built-in virtual controller. Known for its robust features, it integrates seamlessly with existing infrastructure like Active Directory and excels in scalability and coverage. However, ARM functionality requires manual intervention, pricing is high, support access is challenging, setup is complex, and users report stability issues and synchronization bugs.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Aruba Wireless has significantly decreased wireless-related help desk tickets by nearly 90% after implementation.

The built-in virtual controller in Aruba Wireless access points offers cost efficiency over other licensing options.

Aruba Wireless is known for its robust features and seamless integration with existing infrastructural elements like Active Directory.

Aruba Wireless excels in scalability, supporting a wide range of devices and users with consistent coverage and stable connections.

Aruba Wireless offers excellent technical support, ensuring quick problem resolution and product assistance.

CONS

ARM functionality requires manual intervention to avoid channel confusion and improve performance.

Pricing is high compared to competitors like Ubiquiti, making it less cost-effective.

Technical support is difficult to access and often slow, with a need for improvement in responsiveness.

Configuration and setup are complex, necessitating external assistance and additional time investment.

Stability issues exist, with reports of inconsistent synchronization and software bugs in updates.

Aruba Wireless Pros review quotes

Network Engineer at a tech services company with 51-200 employees

Dec 14, 2014

Aruba WLAN was my first experience with WLAN solutions and is unique.

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Engineer with 51-200 employees

Dec 14, 2014

If you are interested in a solution that is straightforward in configuring and deploying choose Aruba solutions.

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Professional Services Engineer at a tech services company with 51-200 employees

Dec 31, 2014

The Aruba product has more features than the other competitive wireless solutions available in this domain.

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Network Engineer at a university with 501-1,000 employees

Jan 6, 2015

We don't need to visit each AP locations for a code upgrade or troubleshooting.

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Associate Consultant at a tech services company with 10,001+ employees

Feb 15, 2015

The Wireless integration with ClearPass Policy Manager to give a complete BYOD solution is absolutely the key to today's business requirements.

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IT Specialist at a healthcare company with 51-200 employees

Feb 27, 2015

Stability wise the product has been fairly rock solid.

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ICT Technician at The Godolphin School

Jul 22, 2015

Even as the current system we are using is old and the AP's being used are AP-61's, it is still working well.

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Senior Systems/Network Administrator at a financial services firm with 501-1,000 employees

Nov 26, 2015

Customer Service: It's excellent. Technical Support: It's excellent.

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Founder and Principal Analyst at a tech services company with 1,001-5,000 employees

Nov 12, 2015

Aruba have put a lot of emphasis on manageability and security, and I think their Airwave and Clearpath products are head and shoulders the best in the industry.

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Executive Director of Innovation at a hospitality company with 501-1,000 employees

Nov 28, 2015

Providing wireless to our clinicians and providers allows them to be mobile within the facility and still maintain connectivity to valuable information, like our Electronic Health Record.

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Aruba Wireless Cons review quotes

Network Engineer at a tech services company with 51-200 employees

Dec 14, 2014

I think the setup and the configuration of Aruba is complex.

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Engineer with 51-200 employees

Dec 14, 2014

They may have already improved on this but it would be good to have more than 4GB for the firewall.

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Professional Services Engineer at a tech services company with 51-200 employees

Dec 31, 2014

Additional troubleshooting capabilities for the ClearPass product.

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Free Report: Aruba Wireless Reviews and More

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

892,868 professionals have used our research since 2012.

Network Engineer at a university with 501-1,000 employees

Jan 6, 2015

Some model of APs went bad over time.

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Associate Consultant at a tech services company with 10,001+ employees

Feb 15, 2015

I think the ROI is great if it is going to replace the wired environment, but if it is not going to descalethe wired environment then it needs a bit of a hard sell to meet the ROI.

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IT Specialist at a healthcare company with 51-200 employees

Feb 27, 2015

Customer service on the phone I would rate fairly poorly.

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ICT Technician at The Godolphin School

Jul 22, 2015

We have 64 AP's around the site and with more and more students bringing in their wireless devices, we are only now starting to see some cracks.

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Senior Systems/Network Administrator at a financial services firm with 501-1,000 employees

Nov 26, 2015

The controllers used to include heat map functionality. This was removed in a recent release.

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Founder and Principal Analyst at a tech services company with 1,001-5,000 employees

Nov 12, 2015

The next step is to create better unified story with HP switching.

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Executive Director of Innovation at a hospitality company with 501-1,000 employees

Nov 28, 2015

The configuration is extremely detailed and can be quite complex.

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