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Aruba Wireless pros and cons

4.2 out of 5
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Pros & Cons summary

 

Aruba Wireless Pros review quotes

MB
Oct 21, 2020
Aruba is an industry leader. The hardware is on par, and its performance is also on par with anybody else. The Aruba brand really only focuses on wireless, so they're not competing their R&D for switching data center products and cloud security. They're really focused on that and their underlying key pieces. They provide a role-based authentication that is native to the controller. A lot of other systems don't do that. They won't provide you the ability to basically have everybody join the network, regardless of whether or not they share the same network space, the SSID, or the wireless LAN. You can segment it down to a specific user role based on any kind of attributes that you like. That's their differentiator. If you need per user, per device, or per port segmentation, you can get that with Aruba. There isn't another vendor who does it.
ML
Aug 3, 2020
The technical support is very good.
D6B8 - PeerSpot reviewer
Sep 21, 2020
It has an aesthetically pleasing GUI for configuration.
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CC
Aug 2, 2022
The web-based GUI is much simpler to use than similar products by Cisco.
AV
Jan 9, 2023
The most useful feature of this product is the configuration that allows us to have several areas covered with one unit.
it_user879276 - PeerSpot reviewer
May 28, 2018
With Aruba Wireless Controller, all our access points are connected to one controller. Through that controller, we can actually handle each access point; we can disconnect or connect that access point, and then we can tell, or see, or allow how many users are, or should be, connected through that access point.
ML
Jan 3, 2023
The solution is well designed so you can easily integrate it in an infrastructure network.
Anar Safibayov - PeerSpot reviewer
Jun 6, 2022
One advantage is the built-in Zigbee-based IoT functionality. You don't need an additional dongle to enable that option.
Rahul Bogala - PeerSpot reviewer
Feb 17, 2022
I think Aruba Wireless' Wi-Fi 6 capability is something that really makes a difference. We used to have bottlenecks. Each user has one laptop on one mobile device, so that equals 40 devices connecting to one AP. The Wi-Fi 5 series couldn't handle the traffic during peak hours, and when I say "peak hours," I mean Monday at 11 a.m. We used to see a lot of packet drops, but we haven't seen that problem at all since we moved to Wi-Fi 6.
DM
Aug 25, 2020
The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to.
 

Aruba Wireless Cons review quotes

MB
Oct 21, 2020
Currently, the stability of the code is the basic underlying problem for us. They had an 8.6 release that came out two weeks ago, but we had to migrate twice because the code wasn't stable. We can't get things to work the same way. Version 8 was a big change for them. They made a change so that it is forced to be a managed hierarchical system. It means that you make changes at the top, and it pushes them downstream. There are a lot of problems with the 8.6 version code. I ran into four bugs in one week and was informed that we should just move onto the next one because all of those fixes have taken place. The feedback loop for fixes is not always really relayed back to you. I don't have a lot of strong things to say about version 8.6. When we had version 6, the controller was pretty much rock solid. We had no problems. We made a heavy investment to migrate a lot of stuff to take advantage of things like WPA3, Wi-Fi 6, and all that kind of stuff, and we haven't been able to turn those features on because we are not confident that they are going to work just yet. So, right now, we're still very much stumbling through the version 8.6 code and just trying to make sure that it is safe before we turn on some of those features. In terms of the marketplace, they are one of the top three leaders. In some respects, one of the things that they focus on is wireless. Therefore, there are some things that should be beyond reproach, as far as I'm concerned. In terms of the stability of the code, there are always going to be bugs, but the core stability of the code needs to be there. When it is not stable, that's a real problem for me because you lose a lot of confidence in the products.
ML
Aug 3, 2020
There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find.
D6B8 - PeerSpot reviewer
Sep 21, 2020
The urgent areas of improvement would be customer support, better tuned default settings, and documentation.
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CC
Aug 2, 2022
Because it's cloud-based, it takes time for the floor maps and the heat map to load.
AV
Jan 9, 2023
The bad things about the product are the price, the information about the product, and the time it takes to deliver the product.
it_user879276 - PeerSpot reviewer
May 28, 2018
The speed could be better. I heard that Aruba is trying to shape the speed inside the wireless controller, but that has not been adopted yet. If they put some kind of mechanism inside the wireless controller for the speed such that, "Okay, this many users will have 20 by 20 - 20 in the upload, 20 in the download. Just this many users. And this many users will have that type of speed." I think it would be very good if they actually bring that functionality inside the wireless controller.
ML
Jan 3, 2023
The solution's documentation could be better organized in an information portal.
Anar Safibayov - PeerSpot reviewer
Jun 6, 2022
Aruba is missing some features that are available in other solutions, such as the email notifications. It's a bit complex to configure the notification part. Mainly I'm talking about the rogue WiFi detection. This email notification is crucial for us, but it isn't possible to configure with the built-in software. You need something else, like an external system log collector or another Aruba software. These notifications are essential in hospitality for PCI compliance. My colleagues in famous luxury hotel chains need that report.
Rahul Bogala - PeerSpot reviewer
Feb 17, 2022
There is a long queue whenever we reach out to support, and we have to wait for them to answer calls. Once we get in touch with them, we have to coordinate with different teams, so our engineers struggle to understand who are the correct team members. I think support is another area where Aruba needs to improve.
DM
Aug 25, 2020
The upgrades tend to be buggy and better testing is needed before they are released.