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ARIS Architect and Designer vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
16th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of June 2025, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 0.7%, down from 0.9% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Angie Ibrahim Eissa - PeerSpot reviewer
Utilizing advanced features to optimize and improve process modeling capabilities
ARIS Architect and Designer needs to improve its cloud version reliability, as I experienced data corruption that reverted diagrams to earlier versions. This issue, especially with large-scale diagrams, led to significant inconvenience due to the lack of partial data restoration capability. Additionally, an academic license would be beneficial to accommodate educational purposes.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support team is very responsive."
"The user interface is easy to work with."
"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."
"It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business."
"It's really fast. It's much faster compared to Enterprise Architect."
"I would rate the solution overall a ten out of ten."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"Process modeling is a good feature."
"A lot of built-in templates are really phenomenal. They cut down the time when you're trying to get something out. They reduce the complexity that technical folks like to put into things that have to be given to technical folks."
"The most valuable feature is the ability to draw models quickly."
"The ability to visualize a workflow is certainly an advantage over just tracking a process in something like Excel."
"It is ideal for putting out flowcharts and swim charts. It's really good. It has all the various options to use, particularly depending on what kind of audience you have. It provides you different kinds of options to insert the pictures and explain things."
"Installing Visio is straightforward."
"What I like about it is that the templates are easily findable and usable, and they are usually created for other software packages. It seems to be pretty much widely adopted in the industry."
"The fact that it's on-premises allows you to get fantastic speed. It's got a faster response rate, it doesn't lag, and it doesn't have any latency when you're working on it."
 

Cons

"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"Even with a formal modeling language, users can still draw freely and make a bit of a mess in your repository. It should also improve usability."
"The support team takes a long time to respond to our queries."
"Sometimes we feel that the designer needs more usability. I understand that the web module or the cloud version is much more user-friendly and easier to work on compared to the client that we download."
"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"Visio could improve by simplifying the application to allow the business user more understanding. This will allow us to bring the solution deeper into the organization for use. It can be difficult to navigate and some users tend to rely on third-party applications for auditing, compliance, and policy configuration."
"Its support team could be well-equipped with the required information."
"The Auto-Align has improved significantly from the previous release; however, it still jumbles the model if your process diagram has a fair degree of complexity."
"It is not flexible in terms of functions and modeling deliverables. When you speak of processes, the program has to describe the activities and the deliverables. You have to tell your robots how to deal with and input something, and you should have something more flexible from this point of view."
"The solution could improve by making it more modern."
"The user interface could be more robust."
"The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi."
"Searching for specific templates within the program can be difficult. For example, if I need a template for an electrical diagram with certain symbols, it can be challenging to find it."
 

Pricing and Cost Advice

"The product is expensive."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"The tool is a little bit expensive."
"It's not the cheapest product, but it's extremely valuable."
"I believe Visio to be priced pretty reasonably."
"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."
"I haven't looked at the prices lately. We have an older copy, and it was a couple of hundred dollars for this software. That's a huge expense."
"The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement."
"Visio is expensive."
"It has a lower price point than the competition."
"We probably have an M-365 E3 license."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
12%
Government
9%
Insurance Company
9%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
Sometimes we feel that the designer needs more usability. I understand that the web module or the cloud version is much more user-friendly and easier to work on compared to the client that we downl...
What is your primary use case for ARIS Architect and Designer?
The type of ARIS platform we use is on premise. It is not ARIS Cloud. We use ARIS Architect and Designer for process modeling, EPC, mostly, and we do not use ARIS BPA or Risk and Compliance Manager...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
Microsoft Visio
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about ARIS Architect and Designer vs. Visio and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.