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ARIS Architect and Designer vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
11th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of March 2026, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 1.4%, up from 0.8% compared to the previous year. The mindshare of Visio is 9.9%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio9.9%
ARIS Architect and Designer1.4%
Other88.7%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has raised concerns about pricing while expressing satisfaction with its contribution to optimizing internal processes
Considering the integration capability of the product, it contributes to data-driven decision-making in our case. We see some impact of reporting tools on performance tracking or strategic planning. We do different kinds of analysis in regard to due integration controls, risk, and how we can strengthen the processes and the activities. We use it for various purposes. Regarding the process visualization framework, it helps to improve communication and collaboration in the company in a positive way. Architect is managing all the library management and with regards to the filter management. It's always a positive side that if you want to use anything further, we know that we can reach out to the Architect to add those objects and those attributes. It's really good.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"The support team is very responsive."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"The user interface is easy to work with."
"Architecture modeling software with satisfactory standard features. It's also stable and effective in facilitating communication with others."
"I think the best part of Visio is that you can import drawings very well into Microsoft Word. For example, if you put the Visio drawing into Word, you can double click on it and it opens in Visio. It is a very useful feature and something which I miss switching to Enterprise Architect. In Enterprise Architect, if I import a drawing into Word it does not open the diagram in Enterprise Architect. This is one of the strongest features and the ability to create your own stencils."
"What I like about it is that the templates are easily findable and usable, and they are usually created for other software packages. It seems to be pretty much widely adopted in the industry."
"I like the solution's ease of use and its the integration with different templates from a variety of manufacturers."
"The most valuable feature of this product is its versatility."
"By utilizing Visio, we have been able to put on paper our network design, server room setup, and network connections, making it a lot easier to troubleshoot and figure out where the issues, errors, or disconnects may be happening."
"Visio is stable."
"The most valuable feature is the set of diagramming tools."
 

Cons

"Sometimes we feel that the designer needs more usability. I understand that the web module or the cloud version is much more user-friendly and easier to work on compared to the client that we download."
"Currently, we don't have any metrics to measure the success of ARIS Architect and Designer."
"We face problems when the product's capacity is increased."
"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."
"Currently, we don't have any metrics to measure the success of ARIS Architect and Designer."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"Currently, we don't have any metrics to measure the success of ARIS Architect and Designer."
"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"It can be complex. If you don't know a little bit about it, it can get really confusing."
"Its support team could be well-equipped with the required information."
"Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."
"The solution should be included in Microsoft Office 365. For some reason, it's not."
"It needs hyperlinked or narratives for page flows to make demos more effective."
"Microsoft should include Visio as part of their Office 365 offering."
"Inventory feature could be improved."
"Microsoft Visio is a robust tool for quick mapping. However, it is not user friendly when it comes to handling large number of processes."
 

Pricing and Cost Advice

"The tool is a little bit expensive."
"The product is expensive."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"We have an enterprise license. I'm not sure what the cost is."
"The licensing process is actually a breeze. Simply buy the license and download it from Microsoft, enter the license key in Visio to activate the software, and you're done."
"We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of."
"There are some cheaper as well as free solutions."
"I believe Visio to be priced pretty reasonably."
"It's cheaper than other solutions."
"Visio is expensive."
"The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. We need better pricing for it."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
10%
Outsourcing Company
8%
Financial Services Firm
14%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact.
What is your primary use case for ARIS Architect and Designer?
We spoke with you about ARIS Architect and Designer. We already have two architect licenses, I think three architect licenses, and we have, I think, six or seven designer licenses. Architect is bas...
What advice do you have for others considering ARIS Architect and Designer?
The reviewer is a consultant at KAFD. We would give ARIS Architect and Designer an overall review rating of ten out of ten.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
Microsoft Visio
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about ARIS Architect and Designer vs. Visio and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.