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ArcSight Logger vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Sumo Logic Security
Ranking in Log Management
46th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Security Information and Event Management (SIEM) (36th), Security Orchestration Automation and Response (SOAR) (20th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Sumo Logic Security is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
WilsonAitan - PeerSpot reviewer
Offers a single dashboard with customizable features and a cost-effective pricing structure
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a robust, mature product and you can do some really complex operations and analytics."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"ArcSight Logger is very stable and useful for customers."
"It helps a lot because we can troubleshoot issues pretty easily."
"For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
"Technical support is always great."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"The solution is quite stable."
"We are able to diagnose problems before our customers."
"The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI."
 

Cons

"I would like to see better scheduling in the next release of this solution."
"The console in older versions is not user-friendly."
"The initial setup was a little bit complex."
"The next release should have AI capabilities."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The solution could be improved in maintenance settings."
"We have had problems with archiving."
"In the next release, I want to see more intelligence."
"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."
"The initial setup is the most stressful, like learning how to use it."
"The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk."
"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"There are some API gaps that are missing."
"If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see."
"The integration with multiple sources could be better."
"I don't recommend this product."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"The pricing is quite harsh."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"The license pricing model is based on the events that are processed through the solution."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"The product is costly."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"Purchasing Sumo Logic through the AWS Marketplace was a simple step."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."
"Pricing has been cheaper than some of the competing tools, like Splunk."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Government
7%
Educational Organization
6%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Sumo Logic Security and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.