ArcSight Logger vs Sumo Logic Security comparison

OpenText and Sumo Logic are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while Sumo Logic is ranked #24 with an average rating of 7.8. OpenText holds a 0.8% mindshare in Log Management, compared to Sumo Logic’s 0.4% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 91% of Sumo Logic users who would recommend it.

ArcSight Logger

Read 31 ArcSight Logger reviews

1,469 Views
1,332 Comparison Views

80% willing to recommend

Sumo Logic Security

Read 20 Sumo Logic Security reviews

964 Views
679 Comparison Views

91% willing to recommend

ArcSight Logger

Sumo Logic Security

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Sumo Logic Security compete in the security solutions category, with distinct approaches and performance aspects. Sumo Logic Security appears to have the upper hand due to its real-time analytics and scalability, despite the competitive pricing and customer support satisfaction offered by ArcSight Logger.

Features: ArcSight Logger offers comprehensive log management capabilities, powerful analytics, and notable customer service. Sumo Logic Security stands out with its real-time analytics, scalability, and ease of deployment.

Room for Improvement: ArcSight Logger needs improvements in reporting functionalities, integration processes, and a reduction in deployment complexity. Sumo Logic Security could enhance alert management, provide more customization options, and improve support response times.

Ease of Deployment and Customer Service: ArcSight Logger deployment is complex and time-consuming, requiring expertise, but the customer service is commendable. Sumo Logic Security simplifies the deployment process but has room to improve support response times.

Pricing and ROI: ArcSight Logger is praised for competitive setup costs and a clear ROI over time. Sumo Logic Security involves higher initial costs but is considered worthwhile for its features.

To learn more, read our detailed ArcSight Logger vs. Sumo Logic Security Report (Updated: April 2025).

Buyer's Guide

ArcSight Logger vs. Sumo Logic Security

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Sumo Logic Security

Ranking in Log Management

24th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (25th), Security Orchestration Automation and Response (SOAR) (15th)

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Sumo Logic Security is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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WilsonAitan

Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)

Offers a single dashboard with customizable features and a cost-effective pricing structure

Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."

"The technical support team is good...It is a scalable solution."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"We haven't had any crashes or bugs. It is stable."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"ArcSight provides the basic information that we want."

"It provides in-depth information on business activities once we log into the system."

"ArcSight's robustness is its most valuable feature."

More ArcSight Logger pros

"Sumo Logic Security offers a single dashboard and customization, which are the most valuable features."

"We can ingest logs and make reports out of them. It is a good tool which can help us monitor any issues."

"The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI."

"We have used it many times to find a root cause of a live issue, then fix the problem in the applications."

"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."

"We are able to diagnose problems before our customers."

"With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help."

"The features I found valuable with the Sumo Logic Security solution are the search option and the ability to customize the search for the information in the logs."

More Sumo Logic Security pros

Cons

"The solution must provide readymade connectors for different applications."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"The next release should have AI capabilities."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"The platform is quite expensive. They should reduce its cost."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"The product's connectors should work better and the user manuals need an update."

"We have had problems with archiving."

More ArcSight Logger cons

"There are some API gaps that are missing."

"I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial."

"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."

"Sumo Logic Security is expensive, and its pricing could be improved."

"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."

"The solution should improve its UI."

"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."

"The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems."

More Sumo Logic Security cons

Pricing and Cost Advice

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"ArcSight is an expensive solution."

"We have a lifetime license, so we don't pay a monthly fee."

"I would rate the product a seven out of ten since it's an enterprise product."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"The pricing is quite harsh."

"Pricing has been cheaper than some of the competing tools, like Splunk."

"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."

"The product is costly."

"The license pricing model is based on the events that are processed through the solution."

"The price scaling comes in a bit expensive."

"The only limit to the scalability of the product for us is how much we are willing to pay."

"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."

"Purchasing the solution through the AWS Marketplace is very easy."

More Sumo Logic Security pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

17%

Government

Educational Organization

Computer Software Company

15%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

See all answers

What do you like most about Sumo Logic Security?

Sumo Logic Security is a good solution for searching the logs and identifying the issues.

See all answers

What is your experience regarding pricing and costs for Sumo Logic Security?

The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...

See all answers

What needs improvement with Sumo Logic Security?

In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...

See all answers

Comparisons

Splunk Enterprise Security vs ArcSight Logger

Compared 37% of the time

IBM Security QRadar vs ArcSight Logger

Compared 35% of the time

Elastic Security vs ArcSight Logger

Compared 8% of the time

Wazuh vs ArcSight Logger

Compared 8% of the time

Grafana Loki vs ArcSight Logger

Compared 5% of the time

More ArcSight Logger Competitors

Wazuh vs Sumo Logic Security

Compared 14% of the time

Google Chronicle Suite vs Sumo Logic Security

Compared 12% of the time

Securonix Next-Gen SIEM vs Sumo Logic Security

Compared 10% of the time

Microsoft Sentinel vs Sumo Logic Security

Compared 9% of the time

Rapid7 InsightIDR vs Sumo Logic Security

Compared 8% of the time

More Sumo Logic Security Competitors

Product Reports

Buyer's Guide

ArcSight Logger

April 2025

Download ArcSight Logger product report

Buyer's Guide

Sumo Logic Security

April 2025

Download Sumo Logic Security product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Sumo Logic

Sumo Logic is a cloud-based machine data analytics company focusing on security, operations, and BI use cases. It provides log management and analytics services that leverage machine-generated big data to deliver real-time IT insights.

Sumo Logic is developed as a SaaS solution, it processes and analyzes large quantities of IT infrastructure data, spotting patterns and anomalies that can indicate a potential threat or significant event.

The platform is designed to help IT, security, and business operations teams develop, manage, and secure their applications and cloud infrastructures. It collects, aggregates, and analyzes data from various sources including servers, virtual machines, and network devices, providing visibility into complex systems.

What are the key features of Sumo Logic?

Real-time Analytics: Continuous queries and live dashboards that provide insights into application performance, user behavior, and security threats.
Advanced Machine Learning: Utilizes machine learning algorithms to identify trends, anomalies, and patterns.
Integrated Threat Intelligence: Tools and workflows to enhance security postures by detecting threats and anomalies.
Multi-tenant Cloud Service: Allows users to operate in a shared cloud environment securely.

The solution aims to simplify data complexity, streamline operations, and provide actionable insights to businesses across various industries.

Sumo Logic is designed to handle high data volumes from multiple sources without diminishing performance. It is primarily deployed in the cloud with seamless integrations for AWS, Google Cloud, and Microsoft Azure. This flexibility allows users to leverage Sumo Logic’s capabilities regardless of their existing cloud infrastructure.

In summary, Sumo Logic is a comprehensive, AI-driven analytics solution ideal for businesses looking to enhance their IT and security operations through data-driven insights and real-time monitoring. Its flexible deployment options and scalable pricing model make it accessible for various business sizes and sectors.

Sumo Logic

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Information Not Available

Buyer's Guide

ArcSight Logger vs. Sumo Logic Security

April 2025

Free Report: ArcSight Logger vs. Sumo Logic Security

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