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ArcSight Analytics vs ArcSight Logger comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Analytics
Average Rating
7.0
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
User Entity Behavior Analytics (UEBA) (13th)
ArcSight Logger
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
Log Management (24th)
 

Mindshare comparison

ArcSight Analytics and ArcSight Logger aren’t in the same category and serve different purposes. ArcSight Analytics is designed for User Entity Behavior Analytics (UEBA) and holds a mindshare of 1.2%, down 1.5% compared to last year.
ArcSight Logger, on the other hand, focuses on Log Management, holds 0.8% mindshare, down 1.1% since last year.
User Entity Behavior Analytics (UEBA)
Log Management
 

Featured Reviews

Subhadip Pakrashi - PeerSpot reviewer
A scalable solution that provides a deeper insight and threat analysis about the network
ArcSight Analytics is used to get a deeper insight and threat analysis about the network. The solution's threat analysis gives a good view of the network. We can then compare those vulnerabilities and CVS scores worldwide and get a good understanding of how likely the network is to be hit. The kind of report ArcSight Analytics gives is really good. ArcSight Analytics is a very scalable solution that is easy to deploy.
Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution allows us to identify connections for all users."
"The solution is easy to implement."
"ArcSight Analytics is used to get a deeper insight and threat analysis about the network."
"The data collection and the integration with different products are valuable features."
"Allows multiple integrations with multiple systems in a stable and flexible fashion."
"ArcSight Analytics has improved our system and network policy monitoring."
"The two most valuable features of this solution are its stability and scalability."
"The features I have found most valuable are it capabilities for behavioral analytics and anomaly detection."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"The most valuable feature is the search capability, which is simple to use."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"ArcSight's robustness is its most valuable feature."
 

Cons

"The GUI interface is not always intuitive and easy for non-technical users to work with."
"The reporting and the way it is worded needs to be improved in future releases. The dashboards are quite poorly designed."
"Their support team could be better."
"Inactive connections from servers, which are upgraded or downgraded within a VM, should be automatically revoked."
"The interactive dashboard is complicated and you need to have training in order to use it, so I think that it could be made easier to use."
"The customer service could be improved, and additional integrations with other APIs could be added."
"Currently, there are no compatible connectors for this solution, which means we have to depend on FlexConnectors."
"Network integration is very crucial, and you need to have the knowledge to get it done."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"ArcSight has been sold two or three times, and the quality has decreased."
"The platform is quite expensive. They should reduce its cost."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The initial setup was a little bit complex."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The product's connectors should work better and the user manuals need an update."
"The solution must provide readymade connectors for different applications."
 

Pricing and Cost Advice

"This solution is expensive."
"It can range between $30,000 and $40,000 USD, and can go up to $500,000 and $600,000 USD."
"ArcSight Analytics is a bit expensive compared with other tools in terms of licensing costs, training, hardware implementation, and support."
"In addition to the costs of standard licensing fees, there is the cost of labor for maintenance."
"My customers pay a yearly licensing fee for ArcSight Analytics."
"The monthly licensing fee is around $20,000. There aren't any costs in addition to the standard licensing fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I would rate the product a seven out of ten since it's an enterprise product."
"The pricing is quite harsh."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Computer Software Company
18%
Government
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about ArcSight Analytics?
ArcSight Analytics is used to get a deeper insight and threat analysis about the network.
What is your experience regarding pricing and costs for ArcSight Analytics?
My customers pay a yearly licensing fee for ArcSight Analytics.
What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
 

Comparisons

 

Also Known As

ArcSight User Behavior Analytics, ArcSight UBA
Micro Focus Arcsight Logger, HPE Arcsight Logger
 

Overview

 

Sample Customers

Information Not Available
China Merchants Bank, Bank AlJazira, Banca Intesa
Find out what your peers are saying about IBM, Exabeam, Cynet and others in User Entity Behavior Analytics (UEBA). Updated: June 2025.
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